Muista Reviews 

354
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality and appealing design, finding it well-made and aesthetically pleasing. Many users appreciate the comfortable and active sitting experience, noting improvements in posture and reduced discomfort during long working hours. Reviewers frequently highlight the excellent customer service, noting fast responses, helpful communication, and smooth, timely delivery with careful packaging. Overall, people are very satisfied with their purchases, often recommending the products for their functionality and ability to enhance daily work life.

What people talk about most

Product

Customers had positive experiences with the product, praising its high quality, unique design, and overall... See more

Quality

Consumers find quality to be positive, with many expressing extreme satisfaction with their purchases, such... See more

User experience

Customers consistently note positive experiences with user experience, appreciating the "active sitting"... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and timely shipping.... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as exceptional and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast friendly service and brilliant idea with possibility for rocking both side to side and forward and back, so long sitting still avoided. Recommended for gentle exercise after hernia operation. And... See more

Company replied

Rated 5 out of 5 stars

The chair was shipped and delivered on time, according to the website info, and I've been very happy with it sunce I received it! I very much enjoy the "active sitting" concept, and I like that this c... See more

Company replied

Rated 5 out of 5 stars

The rocking office chair arrived quickly and was well (efficiently) packed. We got the version with wood and wool. It's a very nice experience to sit on, and is often used in our house when we have... See more

Company replied

Rated 5 out of 5 stars

The chair is exactly what I was hoping for and expecting, per the reviews. It fits perfectly under my desk, and looks very nice. I do alternate between a couch, a regular chair, and using the Muista c... See more

Company replied


Company details

  1. Furniture Manufacturer

About Muista

Written by the company

Muista is a home office furniture design brand behind the original Muista chair concept. Founded in Vilnius, Lithuania, in 2017 by designer Aurimas Lažinskas and his cousin Gytis Staras, Muista's aim is to change the approach of long sitting at work desks, to encourage flexibility and movement and make sitting a more enjoyable experience.

Introduced for the first time at the Habitare 2018 design fair in Helsinki, Finland, Muista achieved big interest and positive feedback, both from health professionals and members of the public. Since then it was successfully showcased at various design fairs including Cologne (IMM), Paris (Maison & Objet), Vienna, Zürich, Hamburg (Blickfang), and sold the Muista ergonomic desk chair to hundreds of happy customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

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4.9

All reviews

(354)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Well done

Well done. Well made. Works well. Rock solid quality "rocking chair".

11 December 2024
Muista logo

Reply from Muista

Wishing you many active and comfortable hours rocking the work (or world) away! Thanks for taking time to share ;)

Rated 5 out of 5 stars

They provided friendly service and…

They provided friendly service and supported me with delivery to Georgia. The Chair itself is of high quality and perfectly designed. I used it for about 1 hour of sitting and can say that it is much better for my spine, than normal chairs.

4 December 2024
Muista logo

Reply from Muista

Glad you are enjoying the chair! And we will definitely pass the kind words to our customer support team ;)

Rated 5 out of 5 stars

Absolutely wonderful item

I’m very happy with this purchase which made sitting at my desk much more agreeable and active. I feel alive when I work. Also the design and finish are perfect. And of such a good taste.

4 December 2024
Muista logo

Reply from Muista

We are all about making sitting an enjoyable activity. We love to hear that the chair brightens your work hours! Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Excellent in every way!

Arrived ingeniously packed in cardboard, assembled very easily, excellent quality, looked exactly as I had hoped.
I am absolutely delighted with it!

6 November 2024
Muista logo

Reply from Muista

How lovely to hear that you are enjoying the chair! Thanks for taking time to share!

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed! My new saddle chair with a wool seat helps me sit at my desk, I can rock and not worry about riling over pet feet. Considering a standing desk option for my shop. Very comfortable and sturdy. It helps with posture and my office looks less cluttered.

6 November 2024
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Reply from Muista

Glad you like the chair! Thanks for sharing!

Rated 5 out of 5 stars

Happy customer

I bought my first Muista chair for my home office in october. As a nevrodivergent with a desk job, sitting has always been a challenge. But when I saw this chair, I knew I had found something good.

And the experience have been great. Active sitting makes my working day so much easier, and I also notice that mye core muscles have to work harder. I was so happy with my purchase that I had to buy a second one for my office at work, since I ended up taking the chair with me to work. Now the second one has arrived, and I'm a happy customer, rocking away both at home and in the office.

I understand that this chair is not for everyone, not everyone likes the firm seat and the movements. But for fidgety nevrodivergents like me, it is a perfect solution. I also recommend it to people who normally don't like sitting still too long. For me it's definetely made mye work days much more fun and easy. It's also a beautiful product, simple in design, but made with care and really nice materials.

4 December 2024
Unprompted review
Muista logo

Reply from Muista

You've truly sold us on our own product – talk about a powerful endorsement! Wishing you many fun and easy work hours with Muista ;)

Rated 5 out of 5 stars

trustworthy

trustworthy. delivery as ordered. information as needed.

12 October 2024
Muista logo

Reply from Muista

Many thanks for the kind words!

Rated 5 out of 5 stars

Great service

Order was promptly delivered, well packed and easy to assemble.

9 October 2024
Muista logo

Reply from Muista

Thanks for the review! We're always working to make things as smooth as possible.

Rated 5 out of 5 stars

Well designed chair

This is a very well designed chair that is also fun to use! It makes office work more fun when you can move at the same time. The seat is a little hard, especially when sitting 'horseback', but then I gather that the idea with the chair is to promote movement and breaks, instead of prolonged sitting. I find that it helps my posture a lot, although it is quite difficult to keep a good posture for a long time even with this chair. At the moment I switch between sitting on my Muista and using a 'normal' office chair. Also, thumbs up for very friendly costumer service.

2 October 2024
Muista logo

Reply from Muista

Thank you for taking the time to share your detailed experience with our chair. We're super happy that Muista does good things for your back and brightens up the office work!

Rated 5 out of 5 stars

A wonderful chair

A wonderful chair, great quality, and very comfortable. It was delivered very securely packaged. I would buy it again anytime. Thank you very much.

3 October 2024
Muista logo

Reply from Muista

Cheers for the kind words!

Rated 3 out of 5 stars

Product is very nice but I was charged…

Product is very nice but I was charged taxes for receipt of the package, significantly increasing the cost. I probably would not have ordered if I had known this would happen.

2 October 2024
Muista logo

Reply from Muista

Thank you for sharing your feedback. We appreciate that you enjoy the chair!
We understand that import taxes can be frustrating. We strive to be transparent about potential additional costs, and the information about additional fees applicable to customers outside EU and US is indeed included on our webpage in the FAQ section. We are sorry for the inconvenience.

Rated 5 out of 5 stars

Excellent product

Excellent product, very well crafted and super quick delivery. The packaging was well thought-through as well. I'd throughly recommend the Muista stool, I feel it's making a difference to my posture when I work at my desk.

19 September 2024
Muista logo

Reply from Muista

We're delighted to hear that you're enjoying our chair and that it's helping your posture. And thank you for recognising the care we put into designing our packaging :)

Rated 5 out of 5 stars

Muista Jojiko

Shipping, communication and website are great.

14 September 2024
Muista logo

Reply from Muista

Glad to hear you had a good experience shopping with us!

Rated 2 out of 5 stars

The seating is very firm/hard

The seating is very firm/hard. I send an e-mail about it to check of that's normal, or maybe there's a other seating possible. But I didn't get an answer.

14 September 2024
Muista logo

Reply from Muista

Dear Katrien,

I am sorry that your email was unanswered. Please allow me to answer your question thoroughly:

The seat is intended to be that way - It is soft enough for active sitting. But not soft enough for prolonged inactivity. The Jojiko chair will make you move since it was designed for that. If you get tired of sitting in one position, you simply switch to another one.

Initially, it can take some 1-3 weeks to get used to the saddle sitting position on the Jojiko chair – it is normal since saddle sitting is very different from the regular chairs: it wakes up some muscles that were used to prolonged inactivity while sitting on flat seats. Most of our clients get used to that within a few weeks.

Moreover, we accept free 30-day refunds from the EU if it does not meet your expectations. Simply contact domas@muista.eu, and we will arrange everything for you!

Sorry for the inconvenience - I am sure we can solve the problem! :)

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