I find the shoes provide the height expected. They feel sturdy and well made. I suggest get next size larger than normal because with the lift being more in the heal your foot is at more of a slant f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best Shoes I’ve Ever Bought – And Incredible Support! I’m absolutely thrilled with my new shoes – both the quality and comfort are excellent. But what truly stood out was the customer support. I’... See more
Company replied
I adore the extra height and I even get an extra bounce in my steps -- as if I'm being propelled with something extra in every step. That's unexpected and very enjoyable. MJS
Company replied
Good follow up to make sure I was satisfied. Nice looking watch. However, be careful that the clasp is locked properly or you’ll yin the risk of it coming undone and the watch slipping off your wrist... See more
Company replied
Company details
Written by the company
MULAT offers premium everyday urban fashionwear, without the high-street markups. All MULAT products are ethically produced and offer unrivalled comfort and style with our luxury fabrics.
Contact info
Ireland
- support@mulat.com|
- mulat.com
4.7
Excellent
287 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very comfy, good customer service
Had no issues with ordering. Did have to contact customer service once to which they were very quick to respond. Very comfy shoes.
12 March 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you for your feedback! We're glad to hear the ordering process went smoothly and that our customer service team was able to assist you promptly. Enjoy your comfy shoes!
I ordered the wrong size but they were…
I ordered the wrong size but they were really great and reshipped my preferred size pretty much straight away. really comfy shoes too, definitely worth buying and the customer service was good too.
1 April 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind words! We're really glad to hear that you're happy with your new shoes and that our team could help get the right size to you quickly.
Quality
Always a bit dubious ordering from Companies I’ve never heard of, but I was not disappointed.
As long as you don’t mind waiting around 2/3 weeks for delivery, the product I received was excellent. Shoes are great quality and I’d recommend shopping with them
21 March 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you for your trust! We are happy to hear that!
My husband loves them.
12 February 2025
Unprompted review
Reply from MULAT Urban Fashion
We are happy to hear that!! We hope to serve you again. Enjoy!
I’m happy with the fit and design
I’m happy with the fit and design, good looking and comfortable sneakers.
31 December 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your feedback! We're very happy to hear that you're happy with both the fit and design of your new sneakers. Enjoy your shoes, and let us know if you need anything else!
Easy process delivered quickly
Easy process delivered quickly. No issues, great product
4 January 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you for your awesome review! We appreciate your feedback and look forward to serving you again soon!
I love my first purchase of shoes from…
I love my first purchase of shoes from Mulat that I wore them out! So, I've bought another pair, same genus different species, and I LOVE THEM TOO!!!
10 January 2025
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind feedback! We look forward to serving you again in the future!
Package received within two weeks
Package received within two weeks. Shoes look great and they feel great!! This is my second pair and I will purchase again.
24 December 2024
Unprompted review
Reply from MULAT Urban Fashion
We are happy to hear that! Your satisfaction is our priority. Thank you!
Delivered on the week of Xmas
Surprised it was Delivered on the week of Christmas and well packaged. So happy with the quality again. 2nd pair.
23 December 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind words and for being a returning customer! We're thrilled to hear you're happy!
Mulat never disappoints
Mulat never disappoints! Great shoe quality. On-time delivery, and looks and fits as described
2 December 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you so much for your kind words! We're thrilled to hear you're happy with the quality, fit, and delivery of your Mulat shoes.
Reply from MULAT Urban Fashion
Thank you for your feedback! We apologize for the longer delivery time and are working to improve this in the future.
Reply from MULAT Urban Fashion
Thank you and enjoy!
Very satisfied with Stockholm Boots Gray
15 November 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you for sharing your satisfaction with the Stockholm Boots in Gray! We’re thrilled to hear that you’re happy with your purchase.
DantheManThe delivery of the product went well…
The delivery of the product went well and the product fit well and is comfortable. This survey is proof that Mulat cares about customer satisfaction.
18 October 2024
Unprompted review
Reply from MULAT Urban Fashion
We are happy to hear that! Your satisfaction is our priority. Thank you!
Amazing producs
17 October 2024
Unprompted review
Reply from MULAT Urban Fashion
We are happy to hear that! Thank you!
Poor quality cheap shoes
Poor quality cheap shoes. With a plastic insert. No ankle support. Shoe will show wear where insert meets foot instantly.
These are not specially designed shoes. They are cheap Chineese shoes with inserts.
Returns process is horrible. I will delete this review if I receive a refund. But I don’t hold my breathe as things stand. Horribly over complicated process.
19 September 2024
Unprompted review
Reply from MULAT Urban Fashion
Your feedback is important to us. We would love to solve this for you. Please reach out to our support team at support@mulat.com. They’ll be happy to help you through the process.
Excellent Service
Excellent Service. I bought a size UK 12. Shoes appeared to be a size 10 or 11. I contacted support they offered an exchange.
26 September 2024
Unprompted review
Reply from MULAT Urban Fashion
We want to assure you that we take your concerns seriously. We emailed you last Saturday with a proposed solution and have been awaiting your response since then. We are committed to resolving this matter and would appreciate the opportunity to assist you further.
Perfect Service and Quality
2 September 2024
Unprompted review
Reply from MULAT Urban Fashion
We are happy to hear that! Thank you!
I liked the look of the shoes but the…
I liked the look of the shoes but the soles are up to high compared to the front...so if you walk around in them to long or a long distance you get sore feet and shins...if the whole sole were the same height that would help
7 September 2024
Unprompted review
Reply from MULAT Urban Fashion
We appreciate you bringing this to our attention. We highly value our customer's feedback and input. I'll make sure to forward your feedback to our management team and take this into consideration. Thank you!
Customer was prompt and handled my…
Customer was prompt and handled my issues with the upmost care and professionalism. Shoes were deep black and smooth material.
5 September 2024
Unprompted review
Reply from MULAT Urban Fashion
Thank you for your feedback! We’re delighted to hear that you had a positive experience with our service!
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