Ordered a dress in the sale which arrived while a was away for a couple of days, when I opened the perfectly sealed package 3 days after delivery the silky dress with a large red metallic rose p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order received promptly & well packaged. The sweater was comfortable to wear & I've had it admired by several people. I noticed on trying on that there was a manufacturing fault whereby there was a st... See more
Came across this shop on Insta, after seeing lynsey queen of clean wearing a lovely jumpsuit. They do some gorgeous clothing and shoes at reasonable prices. The jumpsuit is so comfy to wear,... See more
Company replied
I have had a number of orders from Mulberry Moon and in every case have been really happy with the quality of goods received. However their customer service is exceptional! Whether by phone or messen... See more
Company replied
Company details
Information provided by various external sources
Shop this season's newest trends in homeware, furniture and fashion at Mulberry Moon. Browse thousands of products from a family run boutique.
Contact info
Wood Lane, PR7 5PA, Chorley, United Kingdom
- 01257 696023
- info@mulberry-moon.co.uk
- mulberry-moon.co.uk
3.7
Average
526 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service quick delivery
8 October 2022
Good quality
Good quality, fast delivery and helpful staff. Have ordered a several times now and always a great service.
7 October 2022
Magnificent Mulberry Moon !
Excellent service and my top is absolutely perfect! Thank you.
9 October 2022
I have received nothing but excellent…
I have received nothing but excellent service from The staff at Mulberry Moon.
My first purchase was faulty , however I emailed to explain the situation and within 24 hours had received a re- placement item and a pre-paid bag to make my return.
I was so pleased with the service, that I made another purchase at 4.30pm one afternoon and received that item the next morning in the post. Nothing short of excellent.
Thank you again to you all xx
29 September 2022
Quick service
Quick service, beautiful skirt arrived well packed with the bonus of a little packet of Haribos!
1 September 2022
Fantastic company
I have always had great customer service from these guys, wouldn't hesitate to use again also love their Instagram live videos, all great girls with a sense of fun💗
5 September 2022
Needed dress for Saturday
Needed dress for Saturday, posted Thursday, arrived Friday but saved another in shop in case the posted one didn't arrive. Above and beyond! Ruby dress is gorgeous and the magic dresses are fab too. Love thus place ❤
26 August 2022
Great little place and lovely staff
This is a fab little place with lovely, very helpful staff. Definitely has the personal touch. Highly recommended a visit if you are in the area!
3 September 2022
Unprompted review
Love it !
As always my item arrived in a timely fashion and beautifully wrapped. I really love the dress. Thanks Mulberry moon.
10 August 2022
Great little boutique
Great little boutique, very helpful & friendly.
Variety of clothes & gifts ....can always find something that bit different
21 July 2022
Great product.Delived on time
Great product.Delived on time. Better product than I expected.
2 July 2022
Absolutely fantastic shop Gayle is so…
Absolutely fantastic shop Gayle is so friendly & lots of fun beautiful clothes & homeware if you haven't visited you are missing out
30 June 2022
Large Indian man picture
Well advertised, Quick delivery, good price, and very well packaged to avoid damage.
Thanks - brilliant service.
29 June 2022
I have emailed them twice and they…
I have emailed them twice and they don't pick up the phone , unable to contact customer service dept, been trying for 2 weeks..
.terrible aftersales service.
22 June 2022
Moonie Magic
I have ordered a few items from Mulberry Moon. The customer service is reliable, efficient and personal. Nothing is a problem, they go above and beyond.
The clothing they have is lovely and flattering.
I am proud to be part of the Moonies....
8 June 2022
Golden Monkey shelf
Good communication, excellent speedy delivery and a great product as described.
7 June 2022
I ordered online the back strap sandal in Jubilee sale
I ordered online the back strap sandals but on collection tried on to find the buckle broken .. unfortunately no more left in my size but prompt refund
5 June 2022
Love Mulberry Moon
Love Mulberry Moon
Very helpful friendly staff but not in your face or pushy x
29 May 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.