Mulberry Moon Reviews 

526
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Ordered a dress in the sale which arrived while a was away for a couple of days, when I opened the perfectly sealed package 3 days after delivery the silky dress with a large red metallic rose p... See more

Rated 4 out of 5 stars

Order received promptly & well packaged. The sweater was comfortable to wear & I've had it admired by several people. I noticed on trying on that there was a manufacturing fault whereby there was a st... See more

Rated 5 out of 5 stars

Came across this shop on Insta, after seeing lynsey queen of clean wearing a lovely jumpsuit. They do some gorgeous clothing and shoes at reasonable prices. The jumpsuit is so comfy to wear,... See more

Company replied

Rated 5 out of 5 stars

I have had a number of orders from Mulberry Moon and in every case have been really happy with the quality of goods received. However their customer service is exceptional! Whether by phone or messen... See more

Company replied

Company details

  1. Interior designer

Information provided by various external sources

Shop this season's newest trends in homeware, furniture and fashion at Mulberry Moon. Browse thousands of products from a family run boutique.


Contact info

3.7

Average

TrustScore 3.5 out of 5

526 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.7

All reviews

(526)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

No delays with shipping and a great product. No hesitation to recommend this company.

3 November 2021
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Reply from Mulberry Moon

Hi

Thank you so much for your kind feedback and shopping with us :)

MM Team

Rated 5 out of 5 stars

I love my new jeans!

I love my new jeans!! Perfect fit. Thank you very much 😊

30 October 2021
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Reply from Mulberry Moon

Hi Karen

We are thrilled you love your jeans! Thank you for shopping with us :)

MM Team

Rated 5 out of 5 stars

Framed Canvas - ‘girl scared of a mouse’

Picture perfect, good quality.
Excellent service, item well packaged.

25 October 2021
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Reply from Mulberry Moon

Hi Catz

Thank you for taking the time to leave us a kind review on your canvas, we are so happy you love it!

MM Team

Rated 5 out of 5 stars

Fantastic

I have had a number of orders from Mulberry Moon and in every case have been really happy with the quality of goods received. However their customer service is exceptional! Whether by phone or messenger Gayle and her team are so friendly and helpful - nothing is too much trouble. Items always arrive really quickly and well packaged. I can’t recommend them enough and only wish I lived closer to the actual shop!

25 October 2021
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Reply from Mulberry Moon

Hi Tina

We are so happy that your shopping experience with us is a positive one, thank you for taking the time to let us know! We wish you lived closer also :)

MM Team

Rated 5 out of 5 stars

I fell in love with a beautiful pink…

I fell in love with a beautiful pink top of which there was only one. This had been put on one side by the assistant for herself, she very generously took it out of the cupboard and allowed me to buy it. This lady could have remained quiet and I would have been none the wiser. So a big thank you to her and to my gorgeous top. Anne Prideaux

21 October 2021
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Reply from Mulberry Moon

Hi Anne

Thank you for your lovely review, we are thrilled you loved your pink top and more importantly got the help you needed :)

MM Team

Rated 5 out of 5 stars

Fantastic shopping

Fantastic shopping, I Have ordered a few things now, easy to order online and received prompt. Great customer service and the products are amazing! Just wish I lived near by so I could pop in all the time!

19 October 2021
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Reply from Mulberry Moon

Hi Sonja

Thank you for a lovely review, so kind of you :) We wish you lived closer too!

MM Team

Rated 5 out of 5 stars

Quick delivery, well packaged

My order was received in super quick time and well packaged, that's all you can ask from a company..top notch!

17 October 2021
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Reply from Mulberry Moon

Hi Jack

Thank you for the kind review and taking the time to let us know about your order :)

MM Team

Rated 5 out of 5 stars

Great online shop

The items I purchased were great quality and really good fit. Will definitely be using again

16 October 2021
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Reply from Mulberry Moon

Hi Lynn

Thank you for taking the time to leave us a lovely review :)

MM Team

Rated 5 out of 5 stars

Excellent

Excellent service a d beautiful glasses

13 October 2021
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Reply from Mulberry Moon

Hi Susan

Thank you for taking the time to let us know about your glasses :)

MM Team

Rated 4 out of 5 stars

Delighted with my goods from Mulberry…

Delighted with my goods from Mulberry Moon. Would definitely recommend them to friends!

13 October 2021
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Reply from Mulberry Moon

Hi

Thank you for your lovely review, we are thrilled you are happy with your order :)

MM Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Beautiful product.

13 October 2021
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Reply from Mulberry Moon

Hi

Thank you for your kind feedback :)

MM Team

Rated 5 out of 5 stars

Always efficient

Always efficient, friendly and the clothes are fab.

10 October 2021
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Reply from Mulberry Moon

Hi Rebecca

Thank you for your kind review, we are thrilled you love your clothes :)

MM Team

Rated 4 out of 5 stars

Quite happy with delivery and quality…

Quite happy with delivery and quality of item ordered . I found the website to be slightly frustrating as unable to see a size guide and also any information on item , not easy to find , but overall a good experience

6 October 2021
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Reply from Mulberry Moon

Hi Patricia

Thank you for taking the time to leave us a review and also providing feedback on our website. We don't generally have a size guide as the clothing is all unique and not the same brand. there should however be information on an item. We will certainly look into this. We are thrilled you are happy with the delivery and the quality of your order :)

MM Team

Rated 5 out of 5 stars

The decorative tray I ordered ( for a…

The decorative tray I ordered ( for a birthday gift) is lovely, very good quality & reasonably priced. The staff were most helpful when I contacted them to check on the likely delivery date - it was an online purchase. I called Mulberry Moon's store & notwithstanding it was an online purchase they went out of their way to help, taking the time to answer my enquiry (satisfactorily - the parcel arrived as promised a couple of days later, well within the expected delivery time).

6 October 2021
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Reply from Mulberry Moon

Hi Caroline

Thank you for taking the time to leave us such a lovely review, we are thrilled you are happy with your decorative tray and more importantly the customer service provided :)

MM Team

Rated 5 out of 5 stars

Love our Lobster [we call it Lenny]

We ordered a decorative Lobster ornament and the first item came damaged. However, we contacted the company straight away and a replacement was promptly delivered to us. We love the ornament that sits proudly on the top of our kitchen cupboards :)

3 October 2021
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Reply from Mulberry Moon

Hi

We are thrilled that you love Lenny the lobster, what a fab name :) Thank you for taking the time to leave us lovely feedback.

MM Team

Rated 4 out of 5 stars

The reason I'm giving 4 stars as I had…

The reason I'm giving 4 stars as I had items
Missing from my delivery.
Once I had contacted Mulberry moon it
Was put right.
I've bought from them many times know
and can Honestly say the products are amazing my home smells beautiful with the
All the amazing diffusers.

1 October 2021
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Reply from Mulberry Moon

Hi Carol

Thank you for your lovely feedback, we are also very happy that your missing item was quickly rectified :)

MM Team

Rated 5 out of 5 stars

Great service and good quality…

Great service and good quality products. Delivery was fast and items were well packaged. Highly recommended.

30 September 2021
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Reply from Mulberry Moon

Hi Simmo

Thank you for your lovely review, it means a lot to us!

MM Team

Rated 5 out of 5 stars

Always really great service

Always really great service! Top quality clothing and homeware at affordable prices, always love what I buy. Thanks again! Xx

24 September 2021
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Reply from Mulberry Moon

Hi Zoe

Thank you for such a kind review and taking the time to let us know.

MM Team

Rated 5 out of 5 stars

The butterflies in the dome are…

The butterflies in the dome are gorgeous, excellent service sadly let down by Hermes who managed to smash the dome. Great customer service dealing with damage.

21 September 2021
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Reply from Mulberry Moon

Hi Stephen

We are thrilled that you love your butterfly dome, apologies again for the Hermes issue but we are glad it was all rectified :)

MM Team

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