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Mulebuy Reviews 2,568

•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service and the excellent quality of the products, often noting that items arrive exactly as described and in perfect condition. Many people appreciate the affordable prices for both products and shipping, along with a user-friendly experience that makes shopping easy and efficient. However, some customers also noted occasional issues with delivery times being longer than expected or with the clarity of shipping costs and processes. A few other people also felt that the quality of some items or their packaging was not always up to par, and some experienced difficulties with QC pictures or finding specific items.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Product

Reviewers highlight positive aspects of product quality, often describing items as high-quality, well-made,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, noting... See more

Price

Users describe positive interactions with price, often highlighting affordable shipping costs and competitive... See more

User experience

Reviewers express high satisfaction with the user experience, consistently describing it as easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

it was a great expirenece and the shipping of everything was very fast

Rated 5 out of 5 stars

The best!! Great communication, super transparent, very very fast service, totally recommend. Really trustworthy and great service. A shirt i ordered came in the wrong size (not their fault obviously)... See more

Company details

Written by the company

Mulebuy is a shopping and shipping agent that helps people around the world buy products from China easily.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I found myself very well with mulebuy

I found myself very well with mulebuy, it is very easy to use, it has a very fast and helpful assistance that is always able to help you, it has many low-cost products and reliable shipping, I recommend it to everyone

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Mulebuy is very good

I found myself very well with mulebuy, it is very easy to use, it has a very fast and helpful assistance that is always able to help you, it has many low-cost products and reliable shipping, I recommend it to everyone

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Mulebuy experience

The store has exceeded my expectations, easily one of the best in this category. The prices are fair and their service is fast and reliable.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Free Qc Pictures at the warehouse

I recently just ordered a jacket from MuleBuy, and before I even got the jacket, I got free QC pictures of my item before I shipped it out. They also allow you to return it if you don't like it. It takes around 1-5 days to receive your order to the warehouse for pictures.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

The best!

The best!! Great communication, super transparent, very very fast service, totally recommend. Really trustworthy and great service. A shirt i ordered came in the wrong size (not their fault obviously) and they messaged me immediately with pictures to let me know :)

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

QC’s were done the same day of arriving to warehouse, Shipping was only 14 days, All items very good quality, nothing to complain about, recommend!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

🏃🏿💨💨💨

it’s the third parcel with this agent and everithing goes well as always, all the clothes arrived at the warehouse in just a few days and now i already payed the shipment, patiently waiting for my parcel🥰

11 May 2026
Unprompted review

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