While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 693 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, finding them effective and easy to use. People also appreciate the smooth ordering process and the prompt delivery service, often noting that their items arrived on time and in good condition. However, some customers expressed mixed feelings about the product's effectiveness, with a few mentioning that results were slower than expected or that the product didn't work for them. There were also occasional concerns about delivery times being too long or issues with courier services.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers praise its effectiveness, noting... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the products, noting significant... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick delivery times,... See more

Order

Users describe positive interactions with order. Many customers find the ordering process easy and appreciate... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the ease of use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's been the only product up to now that's is working but iv been using it now for nearly two years and my nails are still mending but not all there yet. So it's not a miracle worker for me it's taki... See more

Rated 4 out of 5 stars

Mullend did everything that they usually do, no issues with them at all but the courier....that's another matter, they messaged me that they had delivered my package and the photo that they provided... See more

Rated 5 out of 5 stars

I was a bit skeptical at first on placing an order but the product promised results, so I went for it! I can truthfully say this product does what it promises. I made my first order just before Xma... See more

Rated 5 out of 5 stars

Your service is great and your packaging too! I’m using your oral gel and despite my initial scepticism it is helping my gum health. I wouldn’t say it is a miracle cure but by using it every day my te... See more


4.0

Great

TrustScore 4 out of 5

829 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling customer service and products

The mechanism stopped working after SECOND use. I contacted Mullend for replacement and was told that only able to exchange within 14 days and I was too late. Then I questioned they “100% Satisfaction Guarantee. If the product doesn’t give you results, you are able to return for a full refund within 30 days of the product being delivered to you.”
Mullend repeatedly refused to honor advertised terms, later claimed I had “not returned the product,” even though I was never given return instructions.

Exactly on day 30, Mullend stated that I was “too late” for the return. Around this time, the wording on their website was changed from 30 days to 14 days satisfaction. KEEP AWAY FROM THIS COMPANY

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Inferior product pen mechanism

Inferior product pen mechanism. 3 out of 5 fungus pens didn't work as the mechanism just slipped when you twist it. When I complained I was told like others the product must be unopened even for a replacement. UK consumer law seems not to apply to mullend. UpDate on 08.04.26 Mullend resolved the above complaint to my satisfaction

21 February 2026
Unprompted review
Rated 5 out of 5 stars

No problems or issues

No problems or issues, delivered in good condition, the stuff works great. I am now in the maintenance phase, my nails are clear and looking great again and I intend to keep them that way.
Thanks to Lisa and the team at Mullend.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

After years of trying lots of products…

After years of trying lots of products for treatment of 'nail fungus' I nearly gave up. Surfing the web i came across 'Mullend'. Read all the research and read every customer's report on the product. Very positive feedback back.
I had 3 toe nails on my left foot affected with fungus & 4 on my right. Following the instructions on the leaflet and after 6 months, I was delighted to see the affected nails' were growing healthy nail.
One day my work colleague & i were talking about holiday sandals. She always wore sandals with toe covering because she was embarrassed by how her two big toe nails looked- fungus.
I gave her one of my unopened box/tube to try & after a few weeks she was delighted to see the solution was working. 🥰

17 February 2026
Unprompted review
Rated 1 out of 5 stars

No difference at all, don't waste your money

The product took two weeks to arrive. I ordered the teeth gel. It is a very tiny pen with very little product in it. I followed the directions on the package precisely. The product ran out in under two weeks, there was absolutely no change or effect. I keep getting emails from them to review the product, however the emails don't link to an active site and I can't get any website to load from their registered address on a Google search. I'm not using any sort of blocker, so this is pretty odd. I'd say they are either a scam, or the products are being copied and sent from China by a fake site. Avoid, it is a waste of money.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Effective and easy to use

These nail pens are so easy to use and I noticed positive results straight away. I was a bit sceptical about ordering them in case it turned out to be a con but I've been really pleased. This is my second order of a set of 3 pens so I can keep going for full clear up of the fungal infection

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Having it delivered and got it ok

Having it delivered and got it ok. Going to start using it from monday 16th febuary. Was a bit concerned when i got a email about ordering from dodgy companies but im sure your not . Been seeing some very negative messages and now not sure if i should start using it now as really dont want it to get worse . And seems ive paid so much money not sure what to do .

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Easy to apply

Easy to order, prompt delivery. Just started using the product about 5 days ago so no dramatic results yet. Its easy to apply.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

A product that actually works!

I was a bit skeptical at first on placing an order but the product promised results, so I went for it!
I can truthfully say this product does what it promises.
I made my first order just before Xmas 2025 and made another order in January 2026.
Keep doing as the product asks and you shouldn't be disappointed 😁

6 February 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look