MultiMedRx LLC. (MMRX) Reviews 

206
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated staff team for being exceptionally helpful, knowledgeable, and deeply patient throughout their entire personal weight loss journey. Consumers also appreciate the reliable high quality of the offered products alongside the welcoming ease of speaking directly with very supportive representatives. However, some reviewers were not happy with communication, noting persistent difficulties in securing timely responses or reaching staff members for necessary prescription refills. A few other people also felt that certain urgent inquiries went completely unanswered, leading to frustrating delays and a noticeable lack of proper customer support.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising team members for being... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful staff members like an... See more

Service

Clients share positive opinions on service, highlighting that representatives are helpful, respectful, and... See more

Product

Customers had positive experiences with product, noting that the items are top notch and highly effective for... See more

Response time

People report ambiguous experiences with response time, as many reviewers highlight that customer service is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fredrick was very helpful and efficient in answering my questions and concerns. He is very informative and offers great advice.

Company replied

Rated 5 out of 5 stars

I’ve been working with Hannah D since December 2025. She is extremely helpful & knowledgeable. She definitely put my mind at ease. I would totally recommend MultiMedRx to everyone who is on the w... See more

Company replied

Rated 5 out of 5 stars

Fredrick Atuatasti is a great care coordinator. He takes the time to talk to you and help you with your weight loss journey. I’m glad I choose MultiMedRX for the diet shots, I have loss 10 pounds so f... See more

Company replied

Rated 5 out of 5 stars

Frederick has covered all the "bases" during our phone call regarding my next step up of Tirzepatide. He made me aware of the medical grade supplements that are included. He even gave me a number to... See more

Company replied


Company details

  1. Medical Group
  2. also in
  3. Doctor
  4. Mental Health Services

Written by the company

About MultiMedRx LLC. (MMRX) Written by the company Access a physician online through telehealth The physician will assess your condition and develop a personalized treatment plan tailored to your specific requirements. Services include the management of weight loss medications and comprehensive health evaluations conducted by licensed medical practitioners


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(206)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just received my 1st shipment of GLP1…

Just received my 1st shipment of GLP1 meds. Probably the most professional packaging I've seen. Tracking of the shipment was spot on. Frederick has been incredibly responsive and knowledgeable. With all the online advertisements for GLP1 I'm glad I chose MultiMedRX. I feel very confident that they will do everything to help me reach my goal. BTW whoever is in charge of payroll Frederick should get a raise, he made me feel right about choosing your company.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

very satisfied

This is my first time using the compounded Tirzepatide for weight loss management. I have incorporated a low carb keto diet and a daily walk/run. The weight is coming off beautifully. Ray in customer service is awesome. I had one little hiccup in shipping (Hawaii) and he was quick to rectify the situation. Mahalo nui loa...thank you very much Ray!!!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

I saw Multimedrx’s on Facebook

I saw Multimedrx’s on Facebook, I thought I would give it a try , as a pt struggling to lose weight I wanted to try terzepitide at a higher dose seeing was not a stranger to weight loss medication, I met Frederick Atuatasi the customer service representative who became my coordinator, this person was very knowledgeable, understanding, supportive, and amazing to work with He understood my needs and my frustration. The Medication came in the mail and I had the pre filled syringes so it was easy to take . He was available for all my questions and I felt supported and hurd. I would definitely recommend him and the company.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I had called and left a message

I had called and left a message. Frederick called back within a few minutes. He listened to my concerns, etc. and helped with my 3rd months supply of Tirzepatide. He answered all my questions and concerns. He was thoughtful and considerate.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

From the very beginning with contacting…

From the very beginning with contacting the company, I have been kept in the loop and updated every step of the way. There was no guessing what was next, and if I had a question it was answered promptly. In the beginning, Sara was my representative and she is absolutely exceptional! She is very knowledgeable of the process, gets back to you when she says she is and so very kind.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been working with Hannah D since…

I’ve been working with Hannah D since December 2025. She is extremely helpful & knowledgeable. She definitely put my mind at ease. I would totally recommend MultiMedRx to everyone who is on the weight loss journey.
Thank you Hannah
Christine M

15 December 2025
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much, Christine, for your kind review and for taking the time to share your experience with MultiMedRX.

We’re glad to hear that Hannah has been helpful, knowledgeable, and able to put your mind at ease throughout your journey. Providing clear information and supportive guidance is very important to us, and we truly appreciate you recognizing her dedication.

Thank you again for your trust and recommendation. We’re honored to support you and are always here if you need anything.

— MultiMedRX Team

Rated 5 out of 5 stars

Fredrick was polite

Fredrick was polite, informative and friendly

14 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your kind review and for sharing your experience with MultiMedRX.

We’re glad to hear that Fredrick was polite, informative, and friendly. Providing clear information and a positive, supportive experience is very important to us, and we appreciate you taking the time to recognize his efforts.

Thank you again for your trust—we’re always here if you need anything.

— MultiMedRX Team

Rated 5 out of 5 stars

The customer care coordinator that…

The customer care coordinator that called me, Fredrick, was so helpful in answering all of my questions. He even shared a little about his own weight loss journey & experience with the product and that was reassuring! And he booked our phone appointment working into my schedule- Thank you Fredrick!

14 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your kind review and for taking the time to share your experience with MultiMedRX.

We’re glad to hear that Fredrick was helpful in answering your questions and accommodating your schedule. Providing clear, reassuring information and making the process feel accessible and supportive is very important to us, and we appreciate you recognizing his care and attentiveness.

Thank you again for your trust—we’re always here to support you.

— MultiMedRX Team

Rated 5 out of 5 stars

Frederick was excellent in customer…

Frederick was excellent in customer service so far , delivered what he promised . There are so many scams out there , and he made me very comfortable . As I am a senior citizen and very leary . I was in mgt my whole life in sales , I would definitely try to steal
Him! Haha ty again

13 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your thoughtful review and for sharing your experience with MultiMedRX.

We understand how important trust and clear communication are—especially with so many misleading options out there—so we’re truly glad to hear that Frederick made you feel comfortable, informed, and supported. His professionalism and follow-through are qualities we value greatly, and we appreciate you recognizing the care he brought to your experience.

Thank you again for your kind words and sense of humor 😊 We’re grateful for your trust and are always here if you need anything.

— MultiMedRX Team

Rated 5 out of 5 stars

Reliable company

First of all, the responsible and helpful customer service won me. When one call a company new for you, we never know what to expect. Since the first time I called at 145lb. I was served and greeted with respect and a sense of care. Ray, Hanna, Frederick you are the BEST! Im now at 121.8 yeahy! Thank you!

13 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your thoughtful review and for sharing your experience with MultiMedRX.

We’re truly glad to hear that from your very first call, you felt respected, supported, and cared for. Creating a welcoming and trustworthy experience—especially when working with a new company—is very important to us, and we appreciate you recognizing the dedication of Ray, Hannah, and Frederick.

Thank you again for your kind words and trust. We’re grateful to be part of your journey and look forward to continuing to support you.

— MultiMedRX Team

Rated 5 out of 5 stars

Frederick

Frederick, was very patient, Answered all my questions very seemed knowledgeable about the subject

12 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your kind review and for taking the time to share your experience with MultiMedRX.

We’re glad to hear that Frederick was patient, knowledgeable, and took the time to answer all of your questions. Providing clear information and supportive guidance is very important to us, and we appreciate you recognizing his efforts.

Thank you again for your trust—we’re always here to help.

— MultiMedRX Team

Rated 5 out of 5 stars

A great care coordinator

Fredrick Atuatasti is a great care coordinator. He takes the time to talk to you and help you with your weight loss journey. I’m glad I choose MultiMedRX for the diet shots, I have loss 10 pounds so far and Fredrick has gave me other options to keep me going with my weight loss. I want to really thank him for the time and encouragement to keep going in my weightloss journey.

12 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for taking the time to share your experience and for your kind words about MultiMedRX.

We’re glad to hear that Fredrick has been supportive, encouraging, and attentive throughout your journey. Taking the time to listen, explain options, and provide thoughtful guidance is very important to us, and we truly appreciate you recognizing his dedication as a care coordinator.

Thank you again for your trust and for choosing MultiMedRX. We’re honored to support you and are always here to help as you continue moving forward.

— MultiMedRX Team

Rated 5 out of 5 stars

I really enjoyed my visit with Fredrick…

I really enjoyed my visit with Fredrick today. He was thoughtful and knowledgeable in answering my questions. A real asset to your company.

12 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your kind review and for taking the time to share your experience with MultiMedRX.

We’re glad to hear that you enjoyed your visit with Fredrick and that his thoughtful, knowledgeable approach helped answer your questions. Providing attentive care and clear information is very important to us, and we truly appreciate you recognizing the value he brings to our team.

Thank you again for your feedback and trust—we look forward to continuing to support you.

— MultiMedRX Team

Rated 5 out of 5 stars

MultiMedRx has been life changing for…

MultiMedRx has been life changing for me over the last 4 months. Not only have I lost weight this has helped my a1c drop and I feel so much better. Hannah D.has been been great to work with she communicates with me everything that has been needed and when my meds will be arriving. I have referred this to both my brother and sister in law.

9 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for sharing your experience and for your kind 5-star review. We truly appreciate your trust in MultiMedRX over the past several months.

We’re glad to hear that this journey has felt positive and meaningful for you, and that Hannah has been supportive and communicative throughout the process. Keeping patients informed, supported, and confident every step of the way is very important to us, and we’re happy to know her communication made a difference.

Thank you as well for referring your family members—that means a great deal to our team. We’re grateful to be part of your journey and look forward to continuing to support you.

— MultiMedRX Team

Rated 5 out of 5 stars

I’ve done business with a lot of…

I’ve done business with a lot of companies for different things in my life. This company & the people working for this company are the best all around of any that you can or would want to deal with.
The products they sell are top notch h & they stand behind them 100%.
Any one that hasn’t tried them should. They deserve 100 stars & more in my opinion.

1 November 2025
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your incredibly kind review and for taking the time to share your experience with MultiMedRX.

We truly appreciate your trust and your generous words about our team and the service we provide. Knowing that you feel supported and confident in working with us means a great deal, as our goal is always to deliver a reliable, professional, and positive experience.

Thank you again for your support and recommendation—it’s feedback like this that motivates our team every day. We’re grateful to have you with us and look forward to continuing to support you.

— MultiMedRX Team

Rated 5 out of 5 stars

Excellent customer service

Frederick was very polite, helpful, and informative. I appreciate him taking the extra time to offer sending me some additional reference resources.

6 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your kind review and for sharing your experience with MultiMedRX.

We’re glad to hear that Frederick was polite, helpful, and informative, and that he took the extra time to provide additional reference resources. Making sure our patients feel supported and well-informed is very important to us, and we appreciate you recognizing his dedication.

Thank you again for your feedback and trust. We’re always here to help if you need anything in the future.

— MultiMedRX Team

Rated 5 out of 5 stars

Easy process

Fredrick was awesome. Explained everything very well and made the process easy. Thank you

6 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your 5-star review and for sharing your experience with MultiMedRX.

We’re glad to hear that Fredrick explained everything clearly and helped make the process easy. Providing clear guidance and a smooth experience is very important to us, and we appreciate you taking the time to recognize his support.

Thank you again for your kind words—we’re always here if you need anything.

— MultiMedRX Team

Rated 5 out of 5 stars

I love the care I have received Here

I love the care I have received Here. I have battled with my weight my entire life. I have tried every diet, been to several weight loss clinics, and spent so much money on weight loss pills and supplements, nothing worked. I decide to give GLP-1 medication a chance but didn't expect the outcome I experienced. This medication has worked so well for me. For the first time ever I'm in a goal weight range. I would recommend this company to anyone because they have made the process so easy. I can call directly and speak to someone, not a automated system. I can even text them. All their staff have been awesome and provided me with great customer service and support.😊

5 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your thoughtful and heartfelt review, and for sharing your experience with MultiMedRX.

We understand how challenging and frustrating a long journey with weight management can be, and we’re honored that you trusted our team to support you along the way. We’re glad to hear that the process felt easy, supportive, and accessible—and that being able to reach a real person by phone or text made a meaningful difference for you.

Providing responsive, compassionate care and clear guidance is very important to us, and we truly appreciate you recognizing the dedication of our entire staff. Thank you again for your trust, kind recommendation, and for allowing us to be part of your journey.

— MultiMedRX Team

Rated 5 out of 5 stars

I was talking to Frederick and he is…

I was talking to Frederick and he is amazing he gave me more information that I haven't got in the past couple of months I'm looking forward to losing some more weight with him he is a great access for your company thank you

4 February 2026
Unprompted review
MultiMedRx LLC. (MMRX) logo

Reply from MultiMedRx LLC. (MMRX)

Thank you so much for your kind review and for taking the time to share your experience with MultiMedRX.

We’re glad to hear that Frederick was able to provide clear, helpful information and support you in a way that felt meaningful. Making sure our patients feel informed, encouraged, and confident moving forward is very important to us, and we truly appreciate you recognizing the value he brings to our team.

Thank you again for your trust and positive words. We look forward to continuing to support you on your journey.

— MultiMedRX Team

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