Multiware Reviews 29

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!!!!! Ordered 20l 4x5l tubs and only received 2! Contacted courier and they had also only received 2 boxes…. Tried ringing emailing and fb messaging multiple times but g... See more

Rated 5 out of 5 stars

First of all, I didn't expect a 5 litre container of carpet cleaner for such a low price. I followed the instructions ( which could be a bit larger by the way) to the letter and, the results wer... See more

Rated 1 out of 5 stars

After purchasing weed killer for a 3rd time in on 8th June I expected delivery no later than 17th June. I paid my £49.65 and my parcel never arrived, no record of order number by delivery company mult... See more

Rated 5 out of 5 stars

The product (ascetic white vinegar for weeds) works well and is environmentally friendly which is what most people. Also the delivery was quick and very well packages.

Company details

Written by the company

MultiWare is a UK-based company specialising in high-quality cleaning and maintenance products for homes and businesses. We offer a wide range of eco-friendly solutions, from moss killers and patio cleaners to car care products, all designed to deliver fast and effective results. Manufactured in the UK, we pride ourselves on providing excellent customer service with free delivery, simple returns, and 24/7 support. Whether for heavy-duty cleaning or everyday maintenance, MultiWare is your trusted source for premium products that get the job done.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

29 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Car snow foam

Not used it yet, but the customer service in delivery was fantastic.

5 November 2024
Unprompted review
Multiware logo

Reply from Multiware

Thank you!

Rated 1 out of 5 stars

I'm still waiting on delivery

I'm still waiting on delivery, I know it will arrive in the coming days but on which day I do not know. I made the order on 29th October 2024, this is now the 5th of November 2024 and still no delivery. Why can you not give me a date for delivery, why just say it will be delivered in the coming days. Coming days could mean a month from now. I have sent you an email before and another earlier this morning but still have not had a firm day on when I can expect to take delivery. I was asked to give a review by Trust pilot and I have been totally honest. I have the reply to my first email and I have sent a reply back but as yet no answer. Still waiting on my delivery date.

Yeah, I know what your saying and yes I done all the tracking but yet you have my email address and yet you couldn't send me an email. Still waiting on delivery. I am not going to reply again, wasting my time.

29 October 2024
Multiware logo

Reply from Multiware

Hi, you should contact us via email and check your tracking information. We provide tracking information on all orders and it was sent to your email, giving you precise updates about your order.

All information was sent to you, using trustpilot as a means of communication is unnecessary, as this is a review platform.

You are more than welcome to contact us via email, we are unable to share details via trustpilot as it would mean violating privacy laws, henceforth if you want updates of your order as I mentioned previously, you must contact us via email.

No emails have been received. Any and all enquires must be sent to: sales@multiwaredirect.com

If you also would simply check the tracking which was sent to you itd show you not only the exact date but also the time range of when it will be delivered. You never emailed us. As we said trustpilot is not a means of communication, our email is.

Hi, quick reply, your item was delivered: 13:47 - Tue Nov 05

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