Mum & You Reviews 

1,952
•
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I’ve used Mum&You since my daughter was about 4 months old, she’s now nearly 3. I’m convinced the reason she never experienced nappy rash is because of the quality of the nappies we used. It also made... See more

Rated 1 out of 5 stars

Got suckered into trialing the wet wipes as they were promoted in my babies birth registry pack. Biggest scam, you don't get a trial at all since as you then have to commit to paying for another deliv... See more

Rated 1 out of 5 stars

Obviously scam as everyone has pointed out. Just cancel the 'Continuous Payment Authority' (CPA) through your bank under FCA rules. Your bank legally has to do this and then these gobshites won't get... See more

Rated 1 out of 5 stars

This company plasters "Free trial" all over their website but then on a popup that doesn't even look like a button it says that actually you're trapped into paying full price for the 2nd delivery. Ap... See more

Company details

  1. Baby shop

About Mum & You

Written by the company

Mum & You is a unique brand powered by a team of innovative mums.

We launched in 2017 and began creating and selling products we felt were missing from our own lives. We strive to design not only sustainable and high-quality products, but also to create a diverse and resourceful community in which women feel supported from bump and beyond. We firmly believe that if mums are empowered both mentally and physically, their children will reap the benefits.

Our customers love our top performance Eco-Nappies and Plastic-Free Biodegradable Baby Wipes, both of which you can buy separately or as part of a subscription service.
SHOP ECO-NAPPIES

Our bestselling Face the Day Stick is the perfect addition to your nappy bag. The comforting combination of sunflower and coconut oils, beeswax & shea butter form a barrier to protect the face from the elements and help to soothe dry, sensitive, and even eczema prone skin. Suitable for the whole family!
SHOP FACE THE DAY STICK

Of course, we couldn't forget about mum. Our Mum Skincare Range offers five luxurious products to help soothe and support when and where you might need it most. Naturally derived ingredients, plastic-free packaging and midwife approved.

#bymumsformums
SHOP MUM & YOU

*Please note that we are aware of some delivery delays at present. We are working diligently with our delivery partners to resolve this.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

2k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(1,952)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

Gender is a protected characteristic

As gender is a protected characteristic - I'm not sure how your company can get away with your name and marketing. I'm a parent who wants to use sustainable products does it matter what gender I am? Wouldn't Baby & You have been more appropriate? I actually like your wet wipe and nappy products - I'm not keen on the branding/ ethos/ marketing that accompanies your products.

2 November 2022
Unprompted review
Rated 1 out of 5 stars

Still haven’t received my order

Still haven’t received my order, ordered on the 6th, received no email what so ever, customer service gave me a order number, Evri still doesn’t have the parcel. Customer service doesn’t seem to be too concerned as I still don’t have a reason to why they have not been dispatched. Won’t order again
EDIT: it’s the 16th and I still am yet to recieve my order! I’ve had no explanation as to why it’s taken this long I’ve express how disappointed I am as I’ve had to go out and baby wipes, I won’t order from this company again

13 September 2022
Unprompted review
Mum & You logo

Reply from Mum & You

Hi Kathleen, we are very sorry you are waiting for your wipes. The replacement order is now at the Evri delivery depot and should be delivered today. Thanks M&Y

Rated 5 out of 5 stars

We trialed 5 brands of eco nappy and these won

We trialed 5 brands of eco nappy, kit and kin, natty, mama bamboo and finally settled on these, I was suprised as I was biased towards some others but these ticked all the boxes. We also liked their exciting patterns.
Their body wash is also great.

30 August 2022
Rated 5 out of 5 stars

Great nappies

Great nappies, have been using them for about a year and baby has never had a nappy rash, no leaks - overall we are very happy with them.

30 August 2022
Rated 5 out of 5 stars

Love the nappies

Love the nappies. I tried loads of others on my daughter, and the big brands gave my daughter nappy rash. A lot of the other eco conscious brands were stiff or didn’t have the wetness indicator that’s super helpful. These are soft and safe for my daughters sensitive skin. I also like how the sizing ranges are different from the standard as I feel my daughter fits in them a bit better when she’s at the point of being in between sizes. They ship super quick after ordering. My one complaint is they don’t give you an email notification when they ship.

30 August 2022
Rated 4 out of 5 stars

Love mum & you

Love the wipes! Love the nappies!I feel this company could become a popular mainstream if the price point was a little lower! The price is what stops me from feeling like I can recommend to friends.

24 August 2022
Rated 5 out of 5 stars

Excellent…

Quick response and resolution to any queries / amendments regarding my subscription. Good quality products. Would highly recommend.

21 August 2022

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