Mumble Books - Book Store - Reading Community Reviews 9

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Book shop

Written by the company

Welcome to Mumble Books, your online store for millions of books, e-books, and audio books. Get searching to find a book that is right for you. Happy reading!


Contact info

3.2

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NEVER EVEN GOT MY BOOK!

I ordered a book back in November, 4 months later I haven’t received anything, I’ve contacted their customer services MULTIPLE TIMES, including calling them on the number on their website, using their customer service bot, and emailing them numerous times. Please save your money- DO NOT BUY FROM HERE.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service, good prices and good books! Have ordered before, and will order again. Thanks Mumble!

1 March 2021
Unprompted review
Mumble Books - Book Store - Reading Community logo

Reply from Mumble Books - Book Store - Reading Community

Hello Gijis, Thank you for the kind review! We love hearing feedback, especially from our happy customers. Enjoy your reads :) Kind Regards, The Mumble Books Family.

Rated 5 out of 5 stars

Top service.

Book came as advertised in good condition well wrapped.

17 February 2021
Unprompted review
Mumble Books - Book Store - Reading Community logo

Reply from Mumble Books - Book Store - Reading Community

Hello Michele, Thank you for your review. To a small company like our it means a lot. Kind Regards, The Mumble Books Family.

Rated 1 out of 5 stars

Shambles

Sent wrong books, shipping delayed over 2 weeks, was promised full refund despite having to pay for return shipping myself, 2 months later refund still not issued. Avoid.

17 February 2021
Unprompted review
Mumble Books - Book Store - Reading Community logo

Reply from Mumble Books - Book Store - Reading Community

Hello, I am sorry for the service you received but thank you for the feedback. We are currently working our supplier and recoding our website to ensure we do not have an issue like this again. We have provided you with a full refund including your postage fee for the return. If you require further confirmation of this please contact us at info@mumblebooks.co.uk so we can ensure everything is settle with this matter.

Rated 5 out of 5 stars

Delivered on time - looks a fun book

Delivery was as estimated, book protected without unnecessary packaging and of recyclable materials. Book looks attractive "A Great Big Cuddle - poems for the very young" and I hope my four year old great nephew will enjoy it

25 January 2021
Unprompted review
Mumble Books - Book Store - Reading Community logo

Reply from Mumble Books - Book Store - Reading Community

Hello Judy Bingham, Thank you so much for your kind review. It means a lot for a small business like ours. We hope you all enjoyed the poems together. Kind regards, The Mumble Books Family.

Rated 5 out of 5 stars

Satisfied customer…

My order was received within 3 days and perfectly packaged. The price was very competitive, infact much cheaper in some cases. I have no hesitation to recommend them

20 December 2020
Unprompted review
Mumble Books - Book Store - Reading Community logo

Reply from Mumble Books - Book Store - Reading Community

Hello Jenny Whaley, Thank you so much for the recommendation! It means a lot for a small business like us. Kind regards, The Mumble Books Family

Rated 1 out of 5 stars

The item never turned up don't buy from…

The item never turned up don't buy from these guys

26 November 2020
Unprompted review
Mumble Books - Book Store - Reading Community logo

Reply from Mumble Books - Book Store - Reading Community

Hello Lovell Smith, I am really sorry to hear we've made a mistake with your order - please make sure to contact us at info@mumblebooks.co.uk if you haven't already, and we will do our best to resolve this and refund you. We are currently working with our supplier and recoding our website to ensure this doesn't happen again. Kind Regards, The Mumble Book Family

Rated 5 out of 5 stars

Found it.

Never thought they would be able to find the book Lynne asked me to buy her. They did and it arrived a few days later.

25 November 2020
Unprompted review
Mumble Books - Book Store - Reading Community logo

Reply from Mumble Books - Book Store - Reading Community

Thank you for your review! :) I hope Lynne enjoyed it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look