Munks and Me Reviews 179

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality of the wallpaper, describing it as exceptional, thick, and luxurious, with stunning designs that look even better in person. Many people appreciate the made-to-measure option, which prevents waste and ensures a perfect fit, and find the product easy to install. The overall experience, from the product itself to the service, is frequently highlighted as a pleasure, with many expressing their happiness and intent to purchase again. However, some customers also noted issues with the wallpaper being very thin, to the point where marks from the wall could be seen through it. A few other people also felt that the paneling could be difficult to work with, particularly when dealing with very narrow strips, suggesting that adjustments prior to printing would be beneficial. Additionally, there was an instance of a long wait time for samples.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing the wallpaper as stunning,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the exceptional and high-grade... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered wallpaper from Munks and me and I am so impressed. Initially the measurements we sent were wrong and emailed to amend. This was corrected by m&m and at no additional cost with the extra amoun... See more

Company replied

Rated 5 out of 5 stars

Love Love Love my new wallpaper! I cannot recommend Munks and Me enough. Their attention to detail is outstanding and the quality of their wallpaper is the nicest I have ever seen. The made to measur... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be happier with my Munks & Me wallpaper. The quality is exceptional and so easy to install. The print looks even more stunning in person than it did online. The team were brilliant from sta... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy, delivery quick Product was good quality and easy to having with the paste to wall application but I will say I had the scalloped stripe paper which is so nice but there is a fla... See more

Company replied


Company details

  1. Wallpaper Shop
  2. Architect
  3. Decoration and Interior Design Store
  4. Interior designer
  5. Nursery

Written by the company

At Munks and Me, we believe that every nursery is more than just a room—it’s a canvas where dreams begin, imaginations take flight, and cherished memories are made. As a family-run business, our passion lies in creating magical spaces that inspire connection between parents and children. We specialise in premium nursery and children’s wallpaper, offering bespoke designs that are as unique as the families we serve. With an unwavering commitment to quality, creativity, and personalisation, we transform your ideas into reality - turning ordinary walls into extraordinary stories. Whether it’s a whimsical forest, a starlit sky, or a design straight from your child’s imagination, we’re here to bring your vision to life with care and attention to detail. Why Choose Munks and Me? We’re not just wallpaper specialists; we’re storytellers who craft designs that bring your vision to life Every design is customisable, ensuring your space reflects your family’s personality and style. Our team is dedicated to delivering exceptional service, from the first consultation to the final installation, because your trust means everything to us. We focus on quality you can feel, creating wallpapers that stand the test of time while delighting the senses. At Munks and Me, our core values guide everything we do: Trust: We keep our promises and go above and beyond to ensure every customer feels valued and supported. Customer Commitment: Your happiness is our priority. We measure our success by the joy we bring to your home. Quality: We take pride in delivering premium designs that elevate your space into something truly special. Creativity: Imagination fuels us. From bold ideas to intricate details, we love creating designs that are as unique as you are. When you choose Munks and Me, you’re not just decorating a room, you’re creating a sanctuary for connection, laughter, and lifelong memories. Let us help you turn moments into memories, with designs that inspire wonder and transform your child’s world into something truly magical. Welcome to Munks and Me—where imagination knows no limits!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Looks amazing

Really good quality paper, a little tricky to hang due to the weight when working with 2.5m length but definitely worth the sweat. Paper came well protected with clear instructions on how to hang! The background is a light grey but fits in nicely with the room. Would definitely buy more products.

21 December 2022
Rated 3 out of 5 stars

Wrong Wallpaper Received

We received the completely wrong wallpaper! We ordered made to measure navy wallpaper and it came and was white and was a completely different pattern/design.
We had booked a decorator so caused some issues with rebooking etc.
They sent out the correct wallpaper however this ended up being a week later and had issues with courier.

25 November 2022
Munks and Me logo

Reply from Munks and Me

Hello
Thank you for your review.
I'm sorry that we sent out the incorrect wallpaper, it was unfortunately a production error which we tried to rectify for you right away. Once we had reprinted the correct order for you the next day, unfortunately the courier let us down during Christmas peak deliveries.
We are very sorry for the inconvenience this caused you.
Many thanks
Munks and Me

Rated 5 out of 5 stars

LOVE this wallpaper!

Easy to install and looks beautiful!

3 December 2022
Munks and Me logo

Reply from Munks and Me

Hi Bianca
Thank you so much for your review.
We're so glad you found the installation easy and that it looks beautiful in your home!
Thanks again and have a lovely festive season!
Many thanks
Munks and Me

Rated 5 out of 5 stars

Super efficient and helpful with…

Super efficient and helpful with questions! Such lovely prints in our newly renovated home :) thank you!!

7 December 2022
Munks and Me logo

Reply from Munks and Me

Hi Natalie,
Thank you so much for your review.
We're so pleased that you love your wallpaper and had a great shopping experience with us!
Enjoy your newly renovated home and have a lovely festive season!
Many thanks
Munks and Me

Rated 2 out of 5 stars
Munks and Me logo

Reply from Munks and Me

Hi Adam
Thank you for your feedback.
I'm sorry that your order has not arrived, unfortunately we have suffered severe delays due to the recent Royal Mail strike. I noticed that you had not contacted us yet, so I have informed our customer services team of your query and a member of the team will get back to you shortly with a resolution.
I'm sorry for any inconvenience caused.
Many thanks
Munks and Me

Rated 1 out of 5 stars

Very unprofessional and I had a…

Very unprofessional and I had a terrible experience
I waited 3 weeks for and still nothing arrived after they promised me on 4 separate occasions it was sent ( they take ages to reply ) I would not recommend this company at all

29 November 2022
Unprompted review
Munks and Me logo

Reply from Munks and Me

Hi Verity
Thank you for taking the time to leave a review, we really appreciate your feedback.
I'm so sorry that you did not have a nice experience, this is very disappointing for us.
After looking into this with our customer services team, I can see that a member of the team has been in touch with you, our apologies again for any inconvenienced caused.
Many thanks
Munks and Me

Rated 5 out of 5 stars

Best quality

Amazing customer service. Helped me to add my blue light discount which I really appreciated. Our decorator remarked it was the highest quality wallpaper he has worked with and the finished product shows it is. more than worth the money very happy and will be purchasing more very soon

1 November 2022
Munks and Me logo

Reply from Munks and Me

Hi Natalie
Thank you for your positive review, we're so glad that you love the quality of our wallpaper! Your absolutely welcome for the blue light discount, we will always support where we can!
Many thanks
Darran

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look