Munro Floors Ltd Reviews 

93
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Kept in regular contact.Always polite and friendly Knew exactly when to expect workman Knew when the job would start and finish

Company replied

Rated 5 out of 5 stars

Kevin and his team did a superb job on my floors. Communication was great throughout, all questions answered quickly and thoroughly, and quote given after a next day site visit. All the details are gr... See more

Company replied

Rated 5 out of 5 stars

Fabulous service from start to finish! Very professional team, absolutely love my flooring. Excellent quality, over the moon with it. The team that fitted the flooring were excellent at their job, ver... See more

Company replied

Rated 5 out of 5 stars

Kevin and his team at Munro Floor did an amazing job installing our new oak‑effect LVT flooring. The whole space feels brighter, warmer, and so much more modern now. The finish looks fantastic —... See more

Company replied

Company details

  1. Wood floor installation service

Written by the company

Established in 2010, Munro Floors are hardwood flooring specialists covering Inverness, the Highlands and throughout Scotland. We pride ourselves on high quality customer service and excellent workmanship in all aspects of wood flooring, floor sanding and restoration.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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4.9

All reviews

(93)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

From choosing the flooring to it…

From choosing the flooring to it getting laid all the staff were very helpful. The job was completed excellently and on time. We are very happy with it.

15 April 2024
Unprompted review
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Reply from Munro Floors Ltd

Thank you, Its great to hear that you are happy with the flooring.

Rated 5 out of 5 stars

Quality work

The team turned up promptly, exactly when expected and got to work straightaway. They worked through methodically, took care with everything they did and wasted no time. They were friendly, polite and happy to explain everything they were doing. They did a quality job and I am delighted with the result.

18 March 2024
Unprompted review
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Reply from Munro Floors Ltd

Thank you for your review, its good to hear that you are delighted with the result.

Rated 5 out of 5 stars

Kevin and his team were really good

Kevin and his team were really good - completed laying the parquet and sanding etc - very professional service from start to finish and I would highly recommend them

29 November 2023
Unprompted review
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Reply from Munro Floors Ltd

Thank you for your review, and good to hear that you are happy with your flooring.

Rated 5 out of 5 stars

Reliable, courteous and a great job

We decided to deal with Kevin after meeting with another couple of companies. We were not disappointed and his team turned up when they said they would, they did what they said they would and we are absolutely delighted with the outcome.

26 October 2023
Unprompted review
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Reply from Munro Floors Ltd

Thank you for the review and good to hear that you are delighted with our service.

Rated 5 out of 5 stars

Great Service

Following advice from Kevin, we opted to cover our worn old beech sun room floor with Kärs engineered oak.What a transformation!We were delighted with the result and quality of workmanship.Amazingly,the process from inspecting the job to estimate and completion took only 4 days!
Congratulations to Kevin and his team.We have no hesitation in recommending Munro Floors.

27 October 2023
Unprompted review
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Reply from Munro Floors Ltd

Great to hear that you were delighted with the works we carried out and thank you for the nice review :)

Rated 5 out of 5 stars

Everyone was helpful and the work was…

Everyone was helpful and the work was great quality. Schedules could be a little hard to nail down, but once everything was going it was great.

6 June 2023
Unprompted review
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Reply from Munro Floors Ltd

Thank you very much for your review, sorry for the delay in confirming dates but we hope it was worth waiting for!!
Regards
Munro Floors Ltd

Rated 5 out of 5 stars

Excellent help when choosing my…

Excellent help when choosing my flooring, from both Fiona (patience of a saint) and Kevin. Excellent price. Delivery due today. But so far, so good. Would highly recommend.

26 May 2023
Unprompted review
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Reply from Munro Floors Ltd

Many thanks and we hope you love your new flooring once it's been fitted.

Rated 5 out of 5 stars

Amazing Professional Service

We had all the floors in our house sanded by Munros. A professional and incredibly dust- free process. Couldn’t be happier. From start to finish it was an excellent service. We have had floors sanded in previous properties, but these are definitely the best. Can’t recommend highly enough. Thank you Kevin, James and Fiona.

21 April 2023
Unprompted review
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Reply from Munro Floors Ltd

That's kind of you and great to know that you were happy with the service we provided. Thank you.

Rated 5 out of 5 stars

Great service with a willingness to help!

I contacted Munro Floors with a big ask, which was to try and complete the sanding and re-varnishing of solid oak floors throughout two holiday apartments, within the space of one month (at short notice!). Kevin and Fiona were super helpful from the point of my first email and Munro Floors, duly delivered! The moving of furniture was a problem to be solved but Munro’s took this on too! The floors were first laid 11 years ago and now they look like new again. I was very grateful to the friendly Munro team for making a real effort to help me out and I have no hesitation in recommending their services. Many thanks again!

30 March 2023
Unprompted review
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Reply from Munro Floors Ltd

We are so pleased that you are happy with the look of your floors again and also the service we provided. Thank you for such a lovely review.

Rated 5 out of 5 stars

A quality service efficiently delivered.

Kevin and team were so efficient in their work and made time to talk through the process to make sure we were happy. Sanding and sealing our floor was carried out virtually dust free. The end result was a floor, probably better looking than the original!

31 March 2023
Unprompted review
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Reply from Munro Floors Ltd

Thank you for taking the time to write a review. We are really pleased that you're happy with the sanding and sealing of your floor. Thank you for using Munro Floors.

Rated 5 out of 5 stars

Hard Work and Beautiful Finish

Really hard graft to lift a layer of bitumen and then sand back our pine floors to a beautiful finish. Delighted with the result.

17 February 2023
Unprompted review
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Reply from Munro Floors Ltd

Many thanks and we are pleased you are happy with the finished look. We don't mind a bit of hard graft at Munro Floors!

Rated 5 out of 5 stars

Absolutely delighted with not only the…

Absolutely delighted with not only the beautifully finished Boen Floor but also the service given by Munro Floors Ltd. From entering the showroom to the highly professional and very helpful team who laid the floor the whole experience was excellent. I would highly recommend this company.

13 February 2023
Unprompted review
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Reply from Munro Floors Ltd

We are really pleased that you are happy with your new flooring and with the service we provided. Thank you very much.

Rated 5 out of 5 stars

Very professional company who provided…

Very professional company who provided us with excellent quality flooring and hassle free fitting. I would highly recommend Munro Flooring.

8 February 2023
Unprompted review
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Reply from Munro Floors Ltd

We are so pleased that you are happy with the flooring and service we provided. Thank you for taking the time to write this, it's very much appreciated.

Rated 4 out of 5 stars

Great floors!

Really good communication, friendly and hard working team. The floors looked great in the end, even though they were in pretty poor shape when they arrived.

The only reason I haven't given 5 stars is because there were a few details that such as fireplace surround and edgings that were left very unfinished.

24 January 2023
Unprompted review
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Reply from Munro Floors Ltd

Thank you for this review and I'm pleased you are happy with your sanding and finishing works. It was quite a challenge but we were also pleased with the final outcome. We were unaware that you had any concerns regarding the works so please contact us directly and we would be more than happy to come and look at this for you.

Rated 5 out of 5 stars

Perfect work from Munro Floors!

They were totally efficient in timing and work carried out. My floors are beautiful and I would recommend anyone to try this company you will not regret it. It’s like having a new home!
Many thanks Munro Floors.
Elinor

21 November 2022
Unprompted review
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Reply from Munro Floors Ltd

Thank you Elinor. We are really pleased that you're happy with your newly sanded and fitted flooring. Many thanks.

Rated 5 out of 5 stars

Really pleased with our new floor

Really pleased with our new floor. It looks great and was quickly and expertly installed by a polite and friendly team

9 November 2022
Unprompted review
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Reply from Munro Floors Ltd

Thank you and we are delighted you are pleased with your new flooring and the service we provided.

Rated 5 out of 5 stars

Great job!

Kevin and his team installed a new engineered wood floor in my home in April 22. Knowing that I was in a hurry to get moved in, they worked around the Easter holiday and my schedule to get the job done. The floor looks fantastic, and the team even expanded the flooring to cover some closets we hadn't discussed. Great job!

6 August 2022
Unprompted review
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Reply from Munro Floors Ltd

We are pleased you are happy with both our service and your new wood flooring. Thank you.

Rated 5 out of 5 stars

Delighted with service

Delighted with service. The team transformed stained and unloved floor boards that has been hidden under a rotten carpet for 50 years in to what looks like a bran new floor. Absolutely stunning.
Brilliantly professional, polite, hard working and flexible. Excellent communication and understanding of client vision.
Warmly recommended xxx

25 July 2022
Unprompted review
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Reply from Munro Floors Ltd

We are very pleased that you are happy with the floorboard sanding and staining service we provided. Thank you for writing such a lovely review.

Rated 5 out of 5 stars

Totally recommend Munros

We got a hardwood engineered floor fitted in our kitchen/sitting room by Munros. The guys have done a really good job -perfect - and we're delighted with it. Would definitely recommend to others.

15 July 2022
Unprompted review
Munro Floors Ltd logo

Reply from Munro Floors Ltd

We are so pleased that you are happy with the flooring and the service provided. Thank you.

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