Muravai Reviews 

364
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the quick installation process very simple and truly appreciate the noticeable improvements in water pressure during their daily home showering routines. Many people state that both hair and skin feel much cleaner, softer, and refreshed after using the filtered shower head regularly. Some reviewers were not happy with durability issues, noting that the plastic housing and internal components are unfortunately prone to cracking over time. Others also mentioned leaking connections, unexpected spray directions from the nozzle holes, and occasional difficulties when resolving product problems with support.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the strong water pressure, softer... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the strong water pressure and effective... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the straightforward installation... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised support staff for prompt... See more

Order

People report ambiguous experiences with order, noting that while the ordering process is easy and missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flow of water is nice however i fail to see the pressure increase as advertised. The hose could also be improved in quality. Also, it would be nice if an additional massage setting was added Fi... See more

Company replied

Rated 4 out of 5 stars

Water pressure actually improved! Easy installation and easy to change the filter. Love that you could see the filter. Only issue I have is that the plastic housing where the shower head connects to r... See more

Company replied

Rated 4 out of 5 stars

Overall, a great shower head and a significant improvement over the original shower head. The flow isn't quite as strong as advertised, but that is more likely due to the water pressure coming through... See more

Company replied

Rated 4 out of 5 stars

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... See more

Company replied


Company details

  1. Home improvement shop

Written by the company

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Contact info

3.7

Average

TrustScore 3.5 out of 5

364 reviews

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3.7

All reviews

(364)

232 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It has unbelievable pressure and it’s…

It has unbelievable pressure and it’s good for the skins and hair.

28 July 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Mikio,

Thank you so much for taking the time to leave us a review!

We're thrilled to hear that you're enjoying the incredible water pressure and that it's been beneficial for your skin and hair. Your feedback means a lot to us and motivates us to continue providing the best experience possible.

We truly appreciate your support and hope you continue enjoying your Muravai shower head!

Rated 5 out of 5 stars

Real review

I purchased a Muravai showerhead in early January. It is now late July and I just installed it last week because I was waiting to move before installation. My first shower was amazing, second.. amazing… the pressure is amazing. It does create a lot of steam, which I don’t mind but some might. My cat has asthma so he actually comes and sits on the edge of my shower for his own little steam room session. My hair feels much healthier, my scalp and skin are less itchy and the cool thing, the high pressure streams are like a water brush. When I rinse out my conditioner my hair is knot free!

On the third shower the showerhead cracked at the filter connection point. I didn’t know until I got out of the shower and water was all over my floor. The crack had sent a stream above my shower curtain and onto the floor. I reached out to customer service and Angela was very quick to respond. Angela didn’t care that my purchase was 7 months old, she asked for photos and quickly responded to the photos offering a replacement. I didn’t have to pay for shipping or jump through loops. That customer service is nearly non-existent anymore. There’s not a single product in the world that doesn’t have a fraction of fault products so I can’t blame the company for it. Also, the installation is so easy my cat could probably do it! I look forward to receiving the replacement. * this is a real review, not paid or encouraged *

18 July 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Danielle,

Thank you so much for taking the time to share such a thoughtful and detailed review!

We're thrilled to hear that you're enjoying the shower head's performance and that you've noticed improvements with your hair and skin. It even gave us a smile to hear about your cat enjoying the steam!

We're sorry that the shower head developed a crack, but we're glad Angela was able to assist you quickly and make the replacement process as smooth as possible.

Your kind words about our customer service truly mean a lot to us. Thank you again for your honest feedback and support—we hope you enjoy your replacement for years to come!

Rated 5 out of 5 stars

Love it

Love it ! Such a high quality shower head.

30 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Andres,

We're thrilled to hear that you love it and that you're enjoying the quality of your new shower head. Your support means a lot to us, and we're so glad it has met your expectations.

If you ever have any questions or need assistance, we're always here to help. Enjoy your Muravai shower head!

Rated 5 out of 5 stars

The powerfully jets making water come…

The powerfully jets making water come out fast is amazing says my wife.

Message Jets are fantastic

The shower head got delivered fast also.

Thanks

8 July 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Dan,

Thank you so much for your wonderful review!

We're delighted to hear that you and your wife are enjoying the powerful water pressure and that your order arrived quickly. It's great to know the shower head is delivering the experience you were hoping for.

We truly appreciate your support and hope you continue to enjoy your Muravai shower head for years to come!

Rated 1 out of 5 stars

rusty shower head

Emailed about rusty shower head, and company never responded.

9 July 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Maureen,

We're sorry to hear about your experience, and we sincerely apologize if you didn't receive a response to your email.

We'd really like the opportunity to make this right. Please reach out to us again at support@muravai.co with your order number and a few photos of the shower head, and our team will review the issue and work with you to find the best possible solution.

We appreciate your feedback and hope to have the chance to restore your confidence in our service.

Rated 5 out of 5 stars

I have several of these

I have several of these shower head systems now. Even got them for my rental houses and for my daughters home. The wife and I just love the fact that it is so easy to adjust the pressure. I was shocked after a month of use to look at the filters and see how much crap was in my water. It is amazing how you can feel the difference in your hair and skin. We are about to start building a new home and these are top of the list! Well done Muravai, Highly recommend!

1 July 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Wayne,

so glad you're loving it and even better hearing our support team came through for you!

Enjoy the showers!

Rated 5 out of 5 stars

Love the better pressure and my skin…

Love the better pressure and my skin feels much better.

30 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Denise,

Thank you so much for your wonderful review! 😊 We're thrilled to hear you're enjoying the improved water pressure and that your skin feels much better. Your feedback truly means a lot to us.

Thank you for choosing Muravai!

Rated 3 out of 5 stars

Quality Poor..So Disappointing!

I purchased the Filtered Showerhead™ with the free Shower Hose & Connector Set and it was delivered March 21, 2026 --used it, and I followed all procedures/suggestions for maintenace, drying and care [noted on the website, reviews and customer videos].

On April 15, 2026 I received the Replacement Filters (3 Pack) I ordered...advertised to be '18 Stage Filtration'... 'Filters 99% of chlorine, rust & heavy metals for the softest skin and hair', Explore the Main Filter Elements That Make Our Technology Superior and Incredibly Powerful in Combatting Skin and Hair Issues Effectively-- 1. Activated Carbon Filter 2. PP Cotton Filter 3. Mineral Stone Filter [for brevity here---see website for details]

I installed 1 of the filters May 13, 2026--- at that time I did not open the discarded filter to verify what was actually in it. Nor did I open the 3 filters I received, believing they were as advertised. They were definitely NOT! This I found out today [June 29, 2026] when, in addition to the issues of June 27, 2026, I decided to uninstalled the unit and opened the used filter and the 2 unopened ones finding nothing at all in them! At that 'revelation' I ceased to 'wonder' why my skin is even more irrated, hair rougher, and shedding way more than when I was using my previous showerhead and filter!

June 27, 2026 I notice rusting on the surface metal [Note: at least 1 other reviewer also had that issue] and also much water drop spotting there also. Prior to this I began find it hard to keep dripping from occuring at the 'screw and unscrew' points.

I have purchased a new Showerhead and Filters and cannot recommend Muravai. I did not contact Muravai as the company's stated refund policy is 30 days. Return's are accepted within 40 days of delivery so I qualify for neither.
______________________________________________________
***I have submitted the pictures as support at Muravai.co has requested June 30, 2026 5:31 MDT ***
______________________________________________________
***I have been contacted by Angela/Muravai Customer Support who offered to 'send a replacement your way to resolve this' to which I told her I appreciated the quick response [once they looked at the pictures I sent].

Further, I said I do not request any replacements, for the filters or the entire Showerhead unit either. I mentioned [as I noted in my TrustPilot review...'I have purchased a new Showerhead and Filters and cannot recommend Muravai.' ]

I also let Angela know that I will update my TrustPilot Review to reflect the latest and consider the matter [and any association with your company] at an end.

However, I also told Angela that 'I appreciate your pleasant and polite manner' and thanked her again in closing.

This is a 'snapshot' of 'conversation' to which I replied to at 8:34PM MDT on June 30, 2026.***

______________________________________________________
***Angela-- support at Muravai.co contacted me to offer a 40% refund on the order in a kind and generous goodwill gesture today 7/1/2026 9:15 AM MDT.

I have responded that I would prefer not to accept it, but thoroughly appreciate the offer. I also let her know that 'I will update my TrustPilot Review to reflect this and I will add another Star to it, because I feel that you have been understanding, kind and fair about the issues that prompted the Review in the first place.'

Sent 7/1/2026 5:52 PM MDT***



26 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi MQ,

Thank you for taking the time to share your detailed feedback. We're very sorry to hear about your experience.

We'd like to clarify that our replacement filters are manufactured with multiple filtration media sealed inside the filter housing, so they should not be empty. If the filter appears to be missing its filtration material or if you've experienced rusting or any other product defects, we'd appreciate the opportunity to investigate.

Although your purchase is outside our standard return period, we still encourage you to contact our support team at support@muravai.co with photos of the shower head and the filters. We'll review your case and do our best to help find an appropriate resolution.

We appreciate you bringing these concerns to our attention and hope to have the opportunity to make things right.

Rated 5 out of 5 stars

We absolutely love this product!

We absolutely love this product! Customer service did an outstanding job with assisting us as well!

Thank you! *****

26 May 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Wayne,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you absolutely love the product and that our customer service team was able to assist you. Your kind words truly mean a lot to us.

We appreciate your support and hope you continue enjoying your Muravai shower experience!

Rated 5 out of 5 stars

Heavenly Shower

Using these filters has made my skin and hair feel great. The shower feels so good too with its powerful stream. Well worth what I paid!

23 April 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Karen,

Thank you for your wonderful review! We're delighted to hear that you're enjoying the benefits of the shower filter and that it's helping your skin and hair feel great. It's also fantastic to know that you're loving the powerful water pressure and overall shower experience.

We truly appreciate your support and are glad to hear you feel it was well worth the investment. Enjoy your heavenly showers! 🚿✨😊

Rated 5 out of 5 stars

I love that it came with two shower…

I love that it came with two shower heads but most importantly, the filter and my increase in pressure over my old one. I love it. Highly recommend.

14 May 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi David,

Thank you for your wonderful review! We're thrilled to hear that you're enjoying both shower heads, the filtration system, and the improved water pressure. It's especially rewarding to know that the product has made such a positive difference in your daily shower experience.

We truly appreciate your recommendation and thank you for choosing Muravai. Enjoy your showers! 🚿😊

Rated 1 out of 5 stars

The shower head has good pressure

The shower head has good pressure , but the plastic part that holds the filter is very cheap and crack and sprays water all over the place . Both shower heads do the same thing out of the box. And the other one the button to stop flow leaks constantly. Very cheap product, I do not recommend. Hopefully I can stop this auto filter replacement that they added on. Very disappointed

21 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Randy,

Thank you for your feedback. We're glad to hear that you were satisfied with the water pressure, but we're very sorry to learn about the issues you experienced with the filter housing and flow control button.

This is certainly not the experience we want for our customers. We'd appreciate the opportunity to make things right. Please reach out to our support team at support@muravai.co with photos or a short video of the issues, and we'll be happy to review replacement options with you.

Regarding the filter subscription, it can be canceled at any time, and our team is always available to assist if needed.

Rated 5 out of 5 stars

Easy order

Easy order
Great price

1 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Andy,

Thank you for your review! We're delighted to hear that you found the ordering process easy and enjoyed the great pricing. We truly appreciate your support and hope you continue to enjoy your purchase.

Thanks for choosing Muravai! 😊

Rated 5 out of 5 stars

I’ve enjoyed my spa like experience at…

I’ve enjoyed my spa like experience at home. This shower head is nothing short of amazing. I’ve told so many about this shower head and how it’s transformed my bathing experience. I’m so excited I decided to purchase them. The quality is amazing 🤩

14 May 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Sharita,

Thank you so much for your wonderful review! We're thrilled to hear that our shower head has transformed your bathing experience and brought a spa-like feel to your home.

It means a lot to us that you've recommended it to others and are enjoying the quality of the product. Thank you for your support and for being a valued customer!

Rated 1 out of 5 stars

SCAM! DO NOT BUY!

SCAM!! do not buy. They sign you up for a subscription that's painful to get out of. It's all a lie.

16 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Danny,

We're sorry to hear about your experience.

Our filter subscription is optional and can be managed or canceled at any time. We're always happy to assist customers directly with cancellations or account adjustments.

Please reach out to us at support@muravai.co, and we'd be glad to review your account and help resolve any outstanding issues.

Rated 5 out of 5 stars

Happy with the product however delivery…

Happy with the product however delivery took quite long but overall good quality

15 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Imm,

Thank you for your feedback! We're glad to hear you're happy with the product and its quality.

We apologize that the delivery took longer than expected, and we appreciate your patience. Thank you for choosing us!

Rated 5 out of 5 stars

considering I bought this with no…

considering I bought this with no recommendations or reviews, I am pleasantly surprised. it works as expected. the filter is easy to change. and the website is decently easy to navigate and push back subscription for new filters

22 May 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Nadine,

Thank you for your feedback! We really appreciate it!

We’re glad to hear you’re pleasantly surprised with the product and found the filter easy to change and the website simple to use, including managing your subscription.

Rated 5 out of 5 stars

Feels fabulous

Makes your skin n hair feel so clean! Love it!

2 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Chela,

Really glad your skin and hair are feeling so clean! That's exactly what we love to hear, enjoy every shower!

Rated 1 out of 5 stars

Hidden charges in their purchase…

Hidden charges in their purchase process with no obvious way to remove them. I went to purchase this showerhead and saw in the small print that they would charge 35.99 a month for "something." I had to redo the cart though, and when i went back in to purchase it, i didn't see this anymore. I was very closely monitoring for this because I know these shady Ffacebook companies love to hide hidden fees and subs in their "deals." Sure enough, one month later, 36$ charge. NEVER should this be automatic, it should be illegal. If you want to offer a subscription, offer it, but make the user select it, not have it selected for them. Nobody should do business with a company like this.

10 May 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your feedback. We're sorry to hear about your experience.

Our subscription details are disclosed during checkout, and reminder emails are sent before each renewal with options to manage or cancel at any time. We understand your concerns and appreciate you sharing them.

If there's anything we can do to help, please contact us at support@muravai.co.

Rated 1 out of 5 stars

I can buy this exact same junk on temu…

I can buy this exact same junk on temu for $5

4 June 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi Chris,

Totally understand the comparison — there are a lot of similar-looking showerheads out there. The $5 Temu versions are unfortunately knockoffs of our design, and the filtration inside is lower quality, so they won't filter your water as effectively. We also back every order with a 40-day money-back guarantee and a support team that's there if anything goes wrong. If there's anything about your order we can help with, reach us anytime at support@muravai.co.

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