Murphy Home Reviews 

36,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,837)

5,530 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My recliner chair mechanism broke

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say they would send the part by post or send a technician to fit it, payment was took over the phone and the technician was sent out within the week. He was very prompt arrived on time and very friendly, I would definitely use this service again. Excellent customer service.

15 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for your feedback, we’ll make sure to pass your review onto the team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delighted with my new table and bench

Delighted with my new table and bench. Fantastic service! Paul and Bernard were on time, friendly and very efficient. Furniture put together in no time. All packaging taken away. This is the second time I have ordered from Murphy Home and both times have been great. Would highly recommend them.

15 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great company to deal with from order…

Great company to deal with from order through to delivery. Delivery and removal of old furniture very efficient and friendly. Delighted, well done all concerned

14 July 2026
Unprompted review
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Reply from Murphy Home

Thank you for leaving great feedback for our team Denis! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delighted with Murphy Home

Delighted with Murphy Home,
especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time,
Aaron and Barry so helpful with the delivery couldn’t do enough.
Looking forward to shopping there again
Service top class.

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Delivery Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service

Barry and Aaron did a great job delivering sofa arrived on time

14 July 2026
Unprompted review
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Reply from Murphy Home

Than you for leaving 5 stars for our Delivery Team Jaime! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sales lady we dealt with was extremely…

Sales lady we dealt with was extremely nice and very helpful Delivery men were on time and had what we purchased set up in a few minutes

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Always a fantastic business to deal…

Always a fantastic business to deal with. Fast delivery time and arrived on schedule as usual. Couldn't recommend highly enough!

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard from Murphy Home…

Paul and Bernard from Murphy Home delivery were here on time. They were really polite and helpful. Thanks for a great service guys

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

All went smoothly from order to delivery, great service.

2 June 2026
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great shopping experience

We went in to get dining chairs today and had a simple and straight forward shopping experience. They have a great range to choose from at good prices. Louise was extremely helpful, knowledge and friendly.

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Fast friendly delivery

I have had a few experiences with Murphy Home. They always deliver when they say and the delivery guys are always super helpful and friendly👏👏👏👏

8 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Shande and Tadgh done a great job…

Shandy and Tadgh done a great job delivering

9 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Service

Thanks to the Murphy team and especially to service technician Norman who fixed our problem without hesitation.

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Got the delivery on time and they…

Got the delivery on time and they waited near the door till I come down. Good service.

Regards
Elangovan Saravanan

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The two boys were friendly and helpful…

The two boys were friendly and helpful form the first knock on the door. Excellent service and advice on where to put the couch

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service

Excellent service arrived first thing and offered me a replacement item and built it for me in the van. Took about ten minutes. Very straightforward and easy..

It would definitely encourage me to purchase more items from the team because everything was very easy

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience highly recommend

The lads were on time and in and out in 15 minutes ..great service and would highly recommend

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tony and Kyle were very efficient when…

Tony and Kyle were very efficient when they delivered my chair . They were polite and cleared away the packing and left the place spotless.

6 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service Norman came to make an…

Great service Norman came to make an alteration on our sofa was a gentleman to deal with and we are very happy with everything

14 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for great feedback! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent

Excellent, efficient service from Iris.

13 July 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Olivia! Kind Regards, Murphy Home.

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