Muscle Nation Reviews 

644
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of their activewear, noting its comfort and support. Many consumers appreciate the great taste and effectiveness of their protein supplements, including waters and bars. People frequently highlight the exceptional customer service and staff, along with fast and reliable delivery. Conversely, a small portion of people felt that some protein products, like certain yogurts, bars, and waters, had an unpleasant or chemical taste. Others noted poor customer service, citing slow responses and difficulties resolving issues, along with inaccurate sizing for some apparel.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, comfort, and fit of... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of both... See more

Customer service

Consumers generally report positive experiences with customer service, often describing it as wonderful,... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the team's helpfulness,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive been utilising muscle nation Supps for the last couple of months as I transition into a serious offseason for my ‘27 debut, With protein being increased, As a hospitality worker i tend... See more

Company replied

Rated 5 out of 5 stars

Look no further because Muscle Nation is actually the most amazing active wear brand out there! No more boring basics with new items being produced so frequently. I NEVER get tired of shopping with th... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Muscle Nation activewear! Their size inclusive which is a huge bonus for me with Lipoedema and having two different sizes for top and bottom. Their material is buttery soft, doesn’t... See more

Company replied

Rated 5 out of 5 stars

Im loving all of my muscle nation gear! Ive purchased a little more than i shouldve during black friday and the Sydney warehouse sale but the quality in addition to the fun colours and styles are just... See more

Company replied


Company details

  1. Activewear shop
  2. Health food shop
  3. Vitamin & Supplements Shop

Written by the company

The #1 Brand For Premium Gym Apparel - Shop Today & Enjoy Exclusive Offers. Fitness Clothing & Accessories For Men & Women.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

644 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(644)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied Customer

Transaction was easy. Received my items on time. All products I ordered were true to size.

15 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Lolitha,

Thank you so much for leaving this review! We are so glad you had a great experience shopping with us, from the quality of our items to the delivery times.
We appreciate your support and look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

The supplements taste amazing

The supplements taste amazing. For low sugar they still taste sweet and help curb cravings. Ordering is easy and delivery is fast.

24 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Alana,

Thank you so much for taking the time to leave this review. We are thrilled to hear you're enjoying our range of supplements. We always strive to provide the best quality supplements with a delicious taste and we're glad to hear you've had a great experience!

Xx Team MN

Rated 5 out of 5 stars

I have 14 muscle nation tops & two…

I have 14 muscle nation tops & two jumpers . Love every single item I have brought !
The comfort is fabulous , fit is generous & the customer service is perfect . They are always happy to help & very friendly to talk to . Look forward to my next order

2 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Bianca,

Thank you so much for your wonderful review!

We're incredibly thankful for your continued support and so glad to hear you're loving the comfort and fit of your pieces. It truly means a lot to us that you've had such positive experiences with our team as well.

Thank you again for your review. We can't wait to pack your next order!

Xx Team MN

Rated 5 out of 5 stars

Great products and service

Bought a Muscle Nation hoodie for my daughter and she loves it. Oversized fit but not too crazy like a lot of oversized hoodies out there. Great quality and the green looks great. The service from MN is second to none as staff are always helpful and responsive.

2 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Brian,

Thank you so much for your lovely feedback!

We're thrilled to hear your daughter is loving her hoodie! We truly appreciate your kind words about our team as well. It's always our goal to provide the best possible service, and it's great to know that’s been your experience.

We look forward to helping you again soon!

Xx Team MN

Rated 5 out of 5 stars

Muscle Nation is an amazing brand not…

Muscle Nation is an amazing brand not only have great quality but also have amazing customer service.Everything I have got has not disappointed. Love it.

30 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Paul,

Thank you so much for your kind words! We're absolutely thrilled to hear you've had such a great experience with both our products and our team. Knowing that everything you've received has lived up to your expectations truly means the world to us!

We’re so lucky to have you as part of the MN fam, thanks for all the love and support!

Xx Team MN

Rated 5 out of 5 stars

MY OBSESSED REVIEW

Everything I’ve tried has been amazing! The Toasty Teddy Pullover is unbelievably cosy, the Rib Flare Leggings and Cropped Tee are super flattering and comfy, and the Backpack fits everything without the bulk. Even the Crew Socks are a win!

The Custard Protein Bars are a total treat, and I’m always raving about their whey protein and custards — so creamy and delicious!

Plus, their customer service is incredible, and the warehouse team is lightning fast with orders. Muscle Nation, you’ve got a fan for life!

1 May 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Kathryn,

Wow, this absolutely made our day! Thank you so much for your review and for all your kind words and support! We’re beyond thrilled to hear you’re loving all your MN items.

We’ll be sure to pass your lovely feedback onto our customer service and warehouse team, they’ll be stoked to hear it. Thank you for being part of the MN fam, we’re so lucky to have you!

Xx Team MN

Rated 5 out of 5 stars

Love Muscle Nation sales!

I did my first order probably in the first 10 minutes the sale opened. I then ordered again possibly an hour later. Received a few days later. Beautiful. So good I ordered more. I had a change of mind with size and emailed them straight away and they fixed the problem very quickly. Love Muscle Nation. Thank you 🙏

26 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hey Lyn!

Thank you so much for your lovely review.

We're so glad to hear everything went smoothly with your order and that you came back for more. It's wonderful to know our team could help you quickly with your size change too.

We really appreciate your support and are so happy to have you as part of the Muscle Nation community.

Xx Team MN

Rated 1 out of 5 stars

Don't order from this company they are…

Don't order from this company they are a headache. There are SO many other good gym companies to order from, Gymshark, Echt, KTP, CSB, Dfyne, Doyoueven, etc.
Save your money and shop elsewhere with a reliable brand you can trust.
They have inaccurate sizing and misleading product descriptions, good luck getting a refund from them.
Customer service is unreasonable and unhelpful just wanting to argue and prove a point instead of being helpful and actually rectifying the issue. I won't ever spend my money here again based on the customer service and false advertising.
It wouldn't take much to come up with a resolution for a customer who chose to spend their money here but instead they'd rather prioritise profit over quality and customer satisfaction and neglect their responsibility as a business to consumers.

19 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Sophia,

We’re genuinely sorry to hear you feel this way, and it’s never our intention for any customer to walk away feeling disappointed or unheard. We always aim to provide clear product descriptions and accurate sizing, and we’re transparent about our returns and hygiene policies, which are in place to ensure the health and safety of all customers. Due to these hygiene policies, we were unable to accept a return for the seamless underwear purchased for the safety of our customers. We do apologise for any disappointment this may have caused and hope you can understand our stance on this.

We understand you’ve raised concerns around inaccurate sizing, and our team has been more than happy to investigate the items you've purchased. As mentioned in our email correspondence, once these are received back at our warehouse, they’ll be checked against our product specifications, and we’ll be in touch with a resolution if any faults are found.

Regarding the returns portal, our team also explained the available payment methods. While we completely understand the preference for PayPal, this particular platform unfortunately doesn’t support it at this stage and that’s not something we can change from our end. That said, we’re proud to offer flexible return options including refunds, exchanges and store credit — and you were able to successfully lodge a return for your other items.

We truly value all feedback as it helps us continue to grow and improve. While this experience didn’t meet your expectations, we’re always working to do better and ensure our community feels supported. Thank you for taking the time to share your thoughts with us.

Xx Team MN

Rated 1 out of 5 stars

Terrible delivery experience - buy from Amazon

Do not order direct from this website. Order from Amazon instead. Deliveries take over 2 eeks to arrive after ordering compared to 1 -2 days from Amazon. Terrible customer experience.

26 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Emily,

Thank you for taking the time to leave this review and share your feedback. We’re sorry to hear you were left feeling disappointed with the service provided to you during our EOFY Sale.

Orders placed during our EOFY Sale did have a dispatch delay of 5-10 business days due to the high volume of orders received during this period. This dispatch delay was advertised at checkout and in your order confirmation email. Here at MN we pride ourselves on transparency and wanted to ensure this was communicated as clearly as possible for our customers.

We completely understand that delays can be frustrating, and we want to reassure you that our warehouse team has been operating around the clock to ensure all orders are picked, packed and dispatched as quickly as possible for our community. We can see your order was promptly dispatched 5 business days after being placed, which is well within the communicated dispatch timeframe. If you have any concerns with how your order is tracking with the courier please don’t hesitate to reach out to our team via orders@musclenation.org and we would be more than happy to look into this further for you.

We do sincerely apologise for any frustration or disappointment this may have caused and we appreciate you taking the time to share your thoughts.

Xx Team MN

Rated 3 out of 5 stars

Slow On Their Deliveries

A bit slow on their deliveries from online, which is unfortunate, especially when competitors and the market demands next days to 3-day deliveries, not 10 days from ordering. You need to do better.

15 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Marty,

We sincerely apologise for any disappointment caused by the delay in dispatching your order. At Muscle Nation, we always aim to deliver a smooth and seamless experience for all of our customers, and we’re sorry to hear that this wasn’t the case for you.

Due to the overwhelming response to our EOFY Sale, we’ve experienced a significantly higher volume of orders than usual. As a result, a dispatch delay of 5–10 business days was clearly communicated during checkout, in your order confirmation email, and within our EOFY Sale FAQs available on our website prior to purchase.

We’ve gone above and beyond to ensure orders are packed and dispatched as quickly as possible. Our entire team has been working around the clock, and we’ve brought on additional staff to assist with the incredible demand.

Dispatch delays during major online sales events are normal and expected across the eCommerce industry, especially when large volumes are involved. That said, we completely understand how important fast delivery is, and we’ve made every effort to be transparent about this delay.

We truly appreciate your feedback and apologise for any frustration caused. If you need any further assistance or have any concerns, please don’t hesitate to reach out to our Customer Experience Team at orders@musclenation.org, we’re more than happy to help!

Xx Team MN

Rated 5 out of 5 stars

protein powder and apple…

brought some protein powder and apple protein water. both good quality. happy with purchase

12 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Tegan,

Thank you so much for taking the time to leave this review. We are thrilled to hear you're enjoying our Protein Powder and Crisp Apple Protein Water. We pride ourselves on providing the best quality supplements with a delicious taste.
We appreciate your support and look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

Customer Service

Had a small checkout issue, I reached out for assistance and received a fast response and had the issue resolved quickly. Customer service was kind, fast, and easy to talk to.
Muscle Nations products are always tasty and well made, I highly recommend giving Muscle Nation a try if you haven't already 👌

18 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Sam,

Thank you for taking the time to leave this review. We’re so glad to hear our team could assist you quickly and make the process smooth and easy, that’s exactly what we aim for!
We're thrilled that you're enjoying our range of products and we look forward to serving you again in the future.

Xx Team MN

Rated 5 out of 5 stars

Impressive Customer Service

I was impressed by my recent customer service experience with Muscle Nation. I had a problem with my order in the EOFY sale and they replied to my email within hours, fixing the problem straight away. I would definitely shop with them again.

13 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Holly,

Thank you so much for taking the time to leave this review. Firstly, we truly appreciate your support during our recent EOFY Sale. We’re so glad to hear you had a great experience shopping with MN and that our team was able to assist you quickly and easily.
We’re all about delivering high-quality products and service to match, so it means a lot to hear this reflected in your experience.
We look forward to serving you again in the future!

Xx Team MN

Rated 1 out of 5 stars

DO NOT BUY!!!

WARNING! DO NOT BUY

I spent over $400 on activewear from this company, placing my trust in their glowing reviews and seemingly generous return policy. That trust was completely misplaced.

I attempted to return just one set — a bra and tights worth $120 — and was shocked when my refund was denied. The reason? They claimed the items "smelled of perfume." Not only was I not wearing perfume that day, but who on earth sprays perfume on their legs? The excuse was absurd.

I immediately challenged this baseless claim, only to be met with continued refusal. No offer of exchange, no proper investigation — just a flat-out denial.

This experience exposed the truth behind their so-called return policy. It’s misleading, and apparently, they will use any excuse to avoid honoring it.

DO NOT TRUST THIS BRAND. I regret ever spending a cent here, and I strongly advise others to steer clear. Customer service is non-existent, and their practices are unacceptable.

12 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Lauren,

We’re genuinely sorry to hear that you feel this way, and we do appreciate you taking the time to share your feedback.

At Muscle Nation, we truly value our customers and take pride in offering quality products and a fair returns process. With that said, we also have a responsibility to uphold strict hygiene and safety standards to protect our entire community, including those with sensitivities or allergies who could react to strong scents or external substances on garments. In fact, in some cases, accepting items that are not in original condition, including those carrying strong scents can actually go against health and safety regulations and therefore not only putting our customers at risk, but also our business.

In this case, our team found that the items returned carried a noticeable fragrance, which unfortunately meant they were not in a condition suitable for resale. While we understand this may not have been intentional, we do have clear guidelines in our returns policy that all items must be returned in original, unworn condition — free from scents, marks, or signs of wear — to ensure a safe and hygienic experience for all customers.

Please know that contacting a customer to advise that a return can’t be accepted is never something we want to do. It’s always a last resort, and our team carefully reviews every case to ensure the correct decision is made. Our aim is never to disappoint, but to protect the wellbeing and trust of our wider customer base. We can see by our team's correspondence that this set has also returned to you at no additional cost.

We’re always happy to assist with returns that meet our criteria and regret that this experience didn’t meet your expectations. If there’s anything further you’d like to discuss, our team is here and would love the opportunity to help resolve things directly with you.

Thank you again for sharing your thoughts and we apologise for any disappointment this may have caused.

Xx Team MN

Rated 5 out of 5 stars

Best customer service

Their AMINO’s and Legacy preworkout is the best. Not to mention the quality of their tights and crops. I still have some going strong from two years ago. The thing I love most is their customer service. They get back to any queries quickly and help out any way they can. Can’t recommend enough!

13 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Emily,

Thank you for leaving this lovely review! We are so happy to hear you're enjoying our range of apparel and supplements. Here at MN, we always strive to provide our community with the best quality products and customer service to match that, so it means a lot to hear this reflected in your experience.
We appreciate your ongoing support and look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

Inclusive Sizing is a big TICK ✅

As a plus size girl it’s so hard to find cute but functional gym clothes that I feel good in & are functional. Muscle Nation has absolutely nailed it. I’m obsessed. 😍

2 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Ashlee,

Thank you so much for taking the time to leave this review, w really appreciate your kind words. We are so happy to hear you're loving our range of apparel. Here at MN we always aim to have styles and sizes for everyone.
We look forward to serving you again in the future!

Xx Team MN

Xx Team MN

Rated 5 out of 5 stars

I’m loving the protein water

I’m loving the protein water, which also contains whey- so much more protein per serve than collagen only waters. The custard protein bars are also absolutely delicious. My fave atm is birthday cake.

4 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Sarah,

Thanks so much for your lovely review!

We're thrilled to hear you're loving the Protein Water and our Custard Protein Bars. Here at MN we pride ourselves on providing the highest quality supplements with a delicious taste. We have some exciting new products coming very soon that we have a feeling you will love.

We appreciate your support and are so glad you're enjoying everything!

Xx Team MN

Rated 5 out of 5 stars

Awesome designs and even better customer service

The clothes are all well made with material that will last years. Love the designs but mostly love the quick interactions and shipping. The customer service is amazing.

30 April 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Gurpreet,

Thank you so much for your review and all your kind words!

We're thrilled to hear you're loving the quality and designs of our pieces, and it means even more to know our customer service and fast shipping stood out to you.

We truly appreciate your support!

Team MN xx

Rated 5 out of 5 stars

I got the black muscle nation tee with…

I got the black muscle nation tee with the dice on the back and the grey tee with the peach on it and my sister got a bunch of things and we both love it and I would 100% recommend the tee’s because they feel like jumpers and I can’t stop wearing them so I would 100% recommend muscle nation😊

18 May 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Mataya,

Thank you so much for your kind words and support.

We're so happy to hear that both you and your sister are loving your new Muscle Nation pieces and that the quality and comfort of the tees have impressed you.

We truly appreciate your recommendation and look forward to bringing you more products you’ll continue to enjoy.

Xx Team MN

Rated 5 out of 5 stars

Happy first time customer of MN

I am a first time customer of MN and am really happy with the superfast delivery of my order and the tracking available every step of the way and of the course the quality of my booty shaper leggings. The length and fit are perfect for me. The fabric is very stretchy and supportive and feels smooth on and is definitely squat proof.

14 May 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Karyn,

Thank you so much for your thoughtful review and for choosing Muscle Nation!

We're so pleased to hear that you had a smooth experience with delivery and tracking, and even more thrilled that you're loving the quality and fit of your Booty Shaper Leggings. It's great to know the fabric, support, and length are all a perfect match for you.

We truly appreciate your feedback and look forward to your next order!

Xx Team MN

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