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Rated 5 out of 5 stars

Second time ordering, only had Efile bits so far but they are my new favourite , able to collect as they are local to me perfect 👌

Rated 5 out of 5 stars

Really great product and the best customer service . I ordered an Efile, so much better than my original one and really pretty! A month later I ordered some e-file bits that didn't arrive ......... See more

Company replied

Rated 5 out of 5 stars

Super quick delivery and well packaged. An item I ordered had gone out of stock as I ordered just after Xmas and the team messaged me straight away letting me know that they will still be dispatching... See more

Rated 5 out of 5 stars

Great communication via email on product dispatching process and brilliant turnaround on my order. I was sceptical of products due to past negative experiences but the dust extractor by muse really... See more

Company replied

Company details

  1. Beauty product supplier
  2. Beauty Products Wholesaler
  3. Beauty Salon
  4. Beauty supply store

Written by the company

We are MUSE. Designed by the industry, for the industry. MUSE has been created to support and assist you to be the best beauty industry professional you can be, giving you the equipment, skills and confidence you need to stand out and provide the best service for your clients. Our mission is simple, to empower nail technicians with quality tools and expert training so they can thrive in their beauty businesses. We believe by having access to the best tools, you can create the best work to succeed and run your dream beauty business. We have created a range of professional-grade products and up-to-date training courses with the highest standard educators all around the country. We also offer a welcoming space for growth and learning, helping to educate, inspire and support our customers throughout their beauty career. MUSE is more than a product line; it’s a commitment to helping nail technicians work smarter, feel confident, and grow thriving businesses. Whether you're just starting out or you're an experienced pro, our mission is to provide you with the tools you need to save time, increase efficiency, and deliver exceptional results for your clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would definitely reorder

Amazing customer service, Royal Mail lost my order and they re sent it out for free promptly. Tools are amazing and also look nice!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Super quick delivery and well packaged

Super quick delivery and well packaged. An item I ordered had gone out of stock as I ordered just after Xmas and the team messaged me straight away letting me know that they will still be dispatching my order to avoid that being delayed and will then send the liner brush when it’s back in stock and even kindly offered a discount for my next order as an apology.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team is so helpful lots off…

Fantastic team is so helpful lots off good tutorials on line to know how to use the products sick good quality and long lasting🤍

12 September 2025
Unprompted review
Musefile logo

Reply from Musefile

Thank you so much for the amazing review💕🥰 Tara xxx

Rated 5 out of 5 stars

This is my first time ordering from…

This is my first time ordering from MUSE and I’m very impressed with the quality of products. Can’t wait to use my new carbide bits and my free gift of zebra sanding bands was very much appreciated. I’ll definitely be ordering again. Thank you.

26 August 2025
Unprompted review
Musefile logo

Reply from Musefile

We hope you’re loving all of our products🫶🏼Thank you for the amazing review💕 Tara xxx

Rated 5 out of 5 stars

Extremely happy with my order

I ordered 3 e-file bits from Muse, the progress of my order was very clear right from when I ordered it and then my order came even faster than it said it was going to. I’m very happy with it and I will continue to purchase my nail supplies from Muse in the future :)

18 August 2025
Unprompted review
Musefile logo

Reply from Musefile

So glad you had an amazing experience with us🫶🏼Thank you for the lovely review💕 Tara xxx

Rated 5 out of 5 stars

Professional tools

Professional tools, easy to use and so comfortable in hand 🥰

17 August 2025
Unprompted review
Musefile logo

Reply from Musefile

Thank you for the lovely review💕🫶🏼 Tara xxx

Rated 5 out of 5 stars

Brilliant experience

From ordering, to shipping and the quality of my order was first class. I ordered some Efile bits and I will definitely be back for more.

7 August 2025
Unprompted review
Musefile logo

Reply from Musefile

This review is so kind🥰Thank you so much🫶🏼 Tara xxx

Rated 5 out of 5 stars

Fast dispatch and great quality

Only recently trained in efile and was shopping for extra bits. Great service, price and quality from Muse 😀 would highly recommend 👍🏻

26 July 2025
Unprompted review
Musefile logo

Reply from Musefile

Thank you for the lovely review🥰Hope you’re loving it all💕 Tara xxx

Rated 5 out of 5 stars

What can I say…… I purchased the…

What can I say…… I purchased the cuticle loop tool,an absolute game changer for cuticle care, I’m not a nail tech but honestly so good to use,
Thank you Muse for such a wonderful product, fast delivery too,
Happy customer *****

25 July 2025
Unprompted review
Musefile logo

Reply from Musefile

This is so amazing to hear🤩Thank you for the wonderful review💕 Tara xxx

Rated 5 out of 5 stars

Great experience and products

Really great product and the best customer service .
I ordered an Efile, so much better than my original one and really pretty!
A month later I ordered some e-file bits that didn't arrive ......no problem they sent another set immediately and I had the loveliest apologetic email.
My next buy will be the dust collector
5* and more
Thankyou
Sam .

27 April 2025
Unprompted review
Musefile logo

Reply from Musefile

So glad you had a great experience🫶🏼Thank you for the lovely review🥰 Tara xxx

Rated 5 out of 5 stars

Unbeatable quality and price

Fantastic response to any queries I have had. Quality and price are unmatched. I have used several brands for efiles and efile bits and Muse will be my go-to from here on out.

3 June 2025
Unprompted review
Musefile logo

Reply from Musefile

This is so lovely to hear🥰Thank you so much💕 Tara xxx

Rated 5 out of 5 stars

customer service!

Not only amazing products but the customer service is amazing!! They care so much about customers having a good experience and ensure they make this happen! Cannot fault them at all!
(Products also look so sleek on any set up!!)

2 June 2025
Unprompted review
Musefile logo

Reply from Musefile

Your kind words mean everything🫶🏼Thanks so
much💕 Tara xxx

Rated 5 out of 5 stars

Lovely

My items came (dust extractor & efile) extremely well packaged. They have ensured quality. I haven’t used them yet but I’m looking forward to it! Customer service was excellent as well.

1 May 2025
Unprompted review
Musefile logo

Reply from Musefile

Thank you so much for the lovely review🥹Hope you’re loving them💕 Tara xxx

Rated 5 out of 5 stars

Great communication via email on…

Great communication via email on product dispatching process and brilliant turnaround on my order.
I was sceptical of products due to past negative experiences but the dust extractor by muse really is efficient. It's sleek enough to sit at my desk with clients hands raised on a wrist rest and is not loud . You know it is on but it isn't noisy as such to disturb your practice. The dust it extracts is insane and you hardly know it has actually collected so much. I have been dust free from day one and am so happy with my compact super power dust extractor.

30 May 2025
Unprompted review
Musefile logo

Reply from Musefile

Your feedback means the world to us — thank you for sharing your experience🥰 Tara xxx

Rated 5 out of 5 stars

Absolute game changer!

I absolutely love the efile! It has been an absolute game changer during my appointments. Everything arrives super quick with no issues. Will definitely be ordering from here again.

2 June 2025
Unprompted review
Musefile logo

Reply from Musefile

So pleased to hear you're enjoying it!🥰Thank you for the kind words💕Tara xxx

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