The Muse Medi-Spa By Essex Cosmetics  Reviews 

101
TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I booked a tear trough treatment and paid the deposit. Unfortunately, my friend's 18-year-old committed suicide, so I had to cancel the appointment last minute rang and emailed them but they still cha... See more

Rated 5 out of 5 stars

10/10 The whole team is amazing, lovely atmosphere when you walk in. Everyone is super friendly & welcoming. Knowledgeable experienced staff who make you feel at ease. I've been visiting the... See more

Rated 5 out of 5 stars

I cannot recommend The Muse highly enough especially Chantelle who was so calming and knowledgeable I was put at ease at once. I had spent sometime procrastinating about fillers and Botox and having... See more

Rated 5 out of 5 stars

This is my second time seeing Chantelle for my Botox. She’s so friendly and welcoming, instantly puts you at ease, and is exceptionally professional and knowledgeable. The Botox always leaves me feel... See more

Company details

  1. Medical spa
  2. Cosmetics Industry
  3. Medical centre
  4. Specialised Clinic

Written by the company

The Muse Medi-Spa is an established & Save Face Accredited Clinic based in Chelmsford. We pride ourselves on offering safe & effective cosmetic injectable treatments to individuals. All injectors here are registered medical professionals with backgrounds in Aesthetic & Acute medicine.


Contact info

4.1

Great

TrustScore 4 out of 5

101 reviews

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4.1

All reviews

(101)

1 review in the last 12 months

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Rated 5 out of 5 stars

What a beautiful place…

Had treatments done by Michaela lips & skin booster…This is far the best place to come everyone is so knowledgeable and Michaela is so gentle, I completely feel at ease and trust her 100%. I only wish I had found her sooner. I also recommend to try the prescriptive skincare range it’s amazing I can’t believe the difference it’s made to my skin in just 7 weeks already.
Kelly x

28 January 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!

I had a fantastic experience! Chantelle was so lovely, welcoming and knowledgable. I felt completely at ease with a new treatment which I felt nervous about prior to arrival. The place is stunning, clean and I will definitely be returning. Thank you :)

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!

I literally LOVE this place! I have had treatments in the past with Michaela, Charley and Chantelle.
All of these ladies are extremely professional at what they do and they can be 100% trusted.
I couldn’t recommend them enough.
Thank you x

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Totally professional

I was recommended to the Chelmsford clinic and I have met Michaela and Charley and both are equally as professional, gave me great advice and talked me through the whole process of my profhilo procedure. They made me feel at ease & comfortable the whole time I was there.
Thank you Muse cinic.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

Chantel at Loughton clinic is honestly…

Chantel at Loughton clinic is honestly the best asthetics nurse . She is so professional she listens to any concerns and I feel totally safe and confident in knowing that she will do the absolute best .
I will Never go anywhere else

22 December 2022
Unprompted review
Rated 5 out of 5 stars

First time fillers

I recently had fillers for the first time and very pleased with the results. Great professional service. Nurse Chantelle made me feel at ease and I would definitely recommend

15 December 2022
Unprompted review
Rated 5 out of 5 stars

All round great experience!

I came to Essex cosmetics today for my second time to see Mikayla. The staff are so welcoming and make you feel comfortable. I will not go anywhere else for my treatments, Mikayla is so knowledgeable, professional and friendly I trust her 200%. Highly recommend for quality service and results x

10 December 2022
Unprompted review
Rated 5 out of 5 stars

Would give 6 stars!!

I recently had Tear Trough filler at The Muse, and I cannot recommend Charley enough. She has transformed my face, after also enhancing my lips. Charley is so professional and makes me feel totally at ease, I wouldn’t go anywhere else and would recommend to everyone :)

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Staff are experts, friendly and welcoming

Nurse Chantelle is so welcoming and friendly as soon as you arrive. It just makes you feel comfortable, if you are nervous for the appointment. All the staff are friendly and professional. Even in the reception area it feels homey and cosy and not the typical clinical feel you would expect. Would always come back here and recommend friends the same!

28 November 2022
Unprompted review
Rated 5 out of 5 stars

AAA*** service

Been coming for my treatments at Essex Cosmetics for 3/4 years now! Always a pleasant experience and staff are all lovely. Service is 10/10 and treatments are always done to perfection! Thank you xx

22 November 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, do not use this company. I arrived for my appointment and nobody was there, I was 15 mins early as requested on the booking forms. I rang the bell, called and emailed numerous times.

The manager then called me back and is extremely rude and unprofessional, she told me that it was my fault because I was early (even though it says to arrive 15 mins early on the form) she said the nurses were at lunch, however no sign was on the door and clients are not informed of this. They refused to refund my deposit for a service I haven’t received.

Their social media content is also terrible, they mock their clients and are extremely unprofessional. Would not recommend this company.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Confidence returned highly recommended

I cannot recommend The Muse highly enough especially Chantelle who was so calming and knowledgeable I was put at ease at once. I had spent sometime procrastinating about fillers and Botox and having now had it done I can’t for the life of me think why I waited so long.
Being an older woman in the throws of the menopause your confidence takes a nose dive but Chantelle has worked her magic and it’s come straight back. I feel like I did ten years ago and am hugely thankful. If you’re having doubts don’t this place is the best

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Loved my experience today

Loved my experience today with Chantelle! So friendly, hugely knowledgeable and honest, telling me what I might benefit from but also telling me what would be wasted. Thank you!

5 November 2022
Unprompted review
Rated 5 out of 5 stars

I came to Chantelle for my first lot of…

I came to Chantelle for my first lot of treatments which I was really apprehensive about. She made me feel completely at ease and really listened to me. I’ve since been back for more and wouldn’t go anywhere else

25 October 2022
Unprompted review

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