Museum Bookstore Reviews 13

TrustScore 4 out of 5

4.2

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Company details

  1. Book shop

Written by the company

An online bookstore specialising in beautiful & inspiring exhibition catalogues, art books and coffee table books from the world's greatest museums.


Contact info

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars
Museum Bookstore logo

Reply from Museum Bookstore

We are so very sorry to hear that your book on Rembrandt arrived damaged. While we do what we can to package our books carefully, on the odd occasion they can get damaged. We appreciate that this is very frustrating and want to put it right. I am sending you an email about this. With regards and apologies, Caroline

Rated 5 out of 5 stars
Museum Bookstore logo

Reply from Museum Bookstore

Many thanks Larissa for your positive review. We very much appreciate you taking the time to share thoughts about your experience shopping on Museum Bookstore on Trust Pilot. With best wishes from Caroline and the Museum Bookstore team.

Rated 5 out of 5 stars

Book arrived on time and in excellent…

Book arrived on time and in excellent condition.

9 March 2022
Museum Bookstore logo

Reply from Museum Bookstore

Dear Mimi, Thank you very much for taking the time to post a review and for your kind words. We hope that your new book on Pre-Raphaelite Drawing brings you many hours of delight. With best wishes, Caroline

Rated 5 out of 5 stars

I would like to express my gratitude…

I would like to express my gratitude for all the help I received from Caroline regarding the non delivery of a book I ordered for my sister-in-law in Scotland. Caroline's help and understanding was exceptional and I really appreciate her assistance..

Many thanks
Jocelyn

20 January 2022
Museum Bookstore logo

Reply from Museum Bookstore

Dear Jocelyn: Huge thanks for your kind words. We very much appreciate you taking the time to leave a review. We are so delighted that your sister-in-law has now received her book on Charles Rennie Macintosh and is enjoying it. Caroline

Rated 4 out of 5 stars

Where is my book!

After some initial hiccups where shipping information was not sent, the team had been very helpful in procuring my item,

2 January 2022
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Reply from Museum Bookstore

Dear Robin: Thank you for your order. I am sorry that you have not yet received any information about your order. We don't have the book that you ordered in stock and have had to order it in from the publishers. Unfortunately due to the Christmas holidays, things are taking a little longer than normal and we have not yet received your book from the publishers. As soon as we receive the book from the publishers, we will send it out to you by tracked delivery and send you the tracking details. I have emailed you more details and a direct email address for me, so we can keep in touch. With regards, Caroline

Rated 5 out of 5 stars

Brilliantly

Brilliantly. Quick arrival and well packed..

27 December 2021
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Reply from Museum Bookstore

Huge thanks for your feedback and kind words. I am so pleased that your order arrived safely. It's such a delightful book - a perfect antidote for the January gloom! Best wishes for 2022, Caroline.

Rated 5 out of 5 stars

Always tempted

The selection is always great. The current, the popular, the old, the obtuse: and all perfectly chosen for the amateurs of art,
design and photography.
Delivery is always prompt and MB can do wondrous things tracking down obscure publications.
The website is always horribly tempting, which I used to think was a clever algorithm; but now I realise is just the cleverness of the Mistress of MB.

26 December 2021
Museum Bookstore logo

Reply from Museum Bookstore

Dear Tom: Huge Thanks for your review and your kind words. We realise that you are bombarded by requests to review companies and hugely appreciate you taking the time to review MB. We are glad that you love our selection of books and are adding more all the time. 'The Mistress of MB'

Rated 5 out of 5 stars

Great products & exceptional service

Great products, fair prices and customer service that goes above and beyond, and excellent business to deal with, many thanks.

23 December 2021
Museum Bookstore logo

Reply from Museum Bookstore

Dear Alan, Thank you so much for taking the time to leave a review and for your very kind words. It means the world to us. With best wishes, Caroline

Rated 5 out of 5 stars

An extensive range of catalogues from popular museums

Museum Bookstore is a great website for finding exhibition catalogues across a variety of subjects. It makes buying catalogues easier and more convenient - no more lugging heavy catalogues around! It is also good for the exhibitions you weren't able to make it to as they stock catalogues from many of the world's most popular museums.

7 June 2017
Unprompted review
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Reply from Museum Bookstore

Dear Matt,

Thank you very much for your kind words. We are delighted that you like our range of exhibition catalogues and museum books and are adding new books every day.

With best wishes,

Caroline

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