im switching to spotify. Why ? BECORSE 5 of my favortites artist got they songs removed and i cant find it HOWEVER on yputube itself its there on youtube music its gone.... i wrote the support... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The censorship in tracks is so annoying! YouTube’s cheap muting ruins the songs. They’ve ruined the platform.
I am very sorry, but this has gotten out of hand and ridiculous. I understand ads revenue, and free-tier marketing....but you are disrupting the user experience to the point it causes frustration... See more
I dont know why there are so 1 star reviews. Yt music has a very pleasant interface, and often more songs than spotify, because anybody could upload one. And the fact its in the same subscription as y... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s a Scam!
It’s a scam! I saw a 1 Month Free Trial for Youtube Music Premium and signed up for it. To my utmost horror, I got charged immediately for 1 month! Why did they charge me if it was a free trial?!?
It's just a shuffle-button (should be)...
While Youtube Music being a great application it has some (major) flaws..
1. While using the app certain tracks from my playlist cannot be played. Theres no problems when playing the tracks from a computer. Only the android app.
2. The "shuffle-button" in the bottom playbar is the real flaw, because it should be so easy to fix. It's almost impossible to activate the button with the mourse curser. The button shows no response when it activates while the other buttons (e.g. "repeat") light up.
The shuffle-experience right now is like:
"Click-no.." "Click-click-no.." Click-Click-yes-NO!"
I mean try it yourselves Google dev- It's just not okay.
Besides that I enjoy the service. I hope my review was helpful.
This whole "pay or get adds thing" is…
This whole "pay or get adds thing" is bad for every customer or user.
Adds adds adds
Not bad but I think it needs some…
Not bad but I think it needs some improvements. I just prefer a different one for my music library. But overall great experience.
I like YouTube music very much
I like YouTube music very much. There is a really great range and other songs that people "Wish was on Spotify" are on youtube as music and videos come from videos sometimes.
Amazing Chanel for music listening and…
Amazing Chanel for music listening and movies review
It's good to listen to music just don't…
It's good to listen to music just don't add so many adverts otherwise than that it is good so yes
Got the popular music love it
Wouldn't use if they paid me or free for life.
If I was in charge of YT music I'd be very concerned and wondering how long can I cling onto my job. Only 55% think it's excellent?
YT music is utterly hopeless.
I own all my songs which I bought through the original music app or cd's that I own.
At least on Google play music I bought several songs a year. Now I buy absaloutely nothing and I'will never sign up to any YT music subscribing service ever, even if free or they paid me.
I'm so fed up I might just return to apple and get a 13 plus. At least then I've access to all my own music purchases and can purchase more songs without subscriptions.
Google were silly to think that everyone would buy into their music subscription.
As a halfway house, bring back the Google music app and run in parallel with YT music.
Then people can decide and Google guaranteed some sort of sale.
Excellent
I really love having Youtube Music over other apps like Spotify and Pandora. I love that all songs I give a like to on Youtube appear automatically here. It has a very user-friendly interface and the Algorithm is excellent at helping you find new songs that you may like. Will definitely recommend this music app over all others.
My friend is trying to get into the…
My friend is trying to get into the music business, he's paid multiple times for this service, but they keep giving him issues, would you all try and get that fixed please? Otherwise it's decent.
Good algorithms
The algorithm that find music is really good.
I always have a dope supermix ready.
Happy that Youtube provides a services everyone likes.
I have a good experience By using it
Poor value at £9.99/month.
It's a great selection of Music but at £9.99 is poor value compared to others.
For example Amazon Prime gives you Music, TV, Films, Photo storage and more for £7.99.
Wish my account worked aftet paying twice for it
I Love YouTube music but recently I tried to renew my premium membership and it charged me 1199 then I mistakenly bought a family membership for 1999 and neither service works at the moment also I cannot get in touch with YouTube in any shape form or fashion if anybody on here knows how to get in contact with a customer service representative please advise me as to how
Safety hazard for non-premium users…
Safety hazard for non-premium users behind the steering wheel
One of the features that's locked behind premium membership is the ability to keep music playback going while the phone screen is shut off.
While this might sound like an interesting way to push people into premium membership, it brings one very pesky safety hazard with it.
If you have a modern car, or a modern car radio with Android Auto compatibility, you wouldn't need, nor want your phone screen to be on, since you can just use your car's on-board computer to control various Android Auto apps being pushed from your phone. Youtube Music is one of them.
But the Youtube Music team forgot to implement an exception for Android Auto in their playback on phone screen off. Essentially if you're using Android Auto, music playback only works if your phone screen remains on, but then what's the point of having Android Auto?
Having to figure something like this out while cruising on the highway certainly isn't something you can call safe, right? I took the time at a rest stop to figure this out safely, but I'm sure others don't.
Who knows how many people that are on their phone behind the wheel are trying to figure out what the hell is wrong with their Youtube Music audio playback while going 70 on the interstate?
Sorry YT Music. This is going to stay a 1 star till there's an exception for Android Auto.
Absolutely a safety hazard that's completely unnecessary.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








