Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using Music Vine for the last year and it's one of the best platforms of its kind. It's really easy to use and has a very streamlined content distribution. What sets it apart though is a c... See more
I have been using this service for many years, but this time, my credit card name had changed, so I was unable to make a payment. When I inquired about how to resolve the issue, Mr. Dano O'Brien, the... See more
Music Vine has been great for my workflow. The music quality is consistently high, and the AI search makes finding the right track a lot faster. I had a small account issue recently and Rachel from su... See more
Company details
Written by the company
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Contact info
United Kingdom
- musicvine.com
Timely Customer Service!
Olivia was able to help us out in a timely fashion to enable us to finish our project goals on time. Music Vine has a wonderful user experience to begin with, and the customer service was another win.
23 July 2024
Unprompted review
Helpful and Accommodating
Lulu is very helpful on my request to cancel my annual subscription. She gave me other workaround to work things out
19 July 2024
Unprompted review
Great customer service!
A thoughtful, empathetic response from a human - this is great customer support!
26 June 2024
Unprompted review
Absolutely amazing customer service and…
Absolutely amazing customer service and experience.
24 June 2024
Unprompted review
LuLu was super helpful
LuLu was super helpful, prompt, and was great at solving my problem.
11 June 2024
Unprompted review
Human friendliness
Human friendliness. I appreciated that it didn't feel like I was talking to a robot, but to one who can understand what I'm saying and take appropriate action. This left a very good impression. Plus, the responses were instructive and sufficiently explained.
3 June 2024
Unprompted review
So far, loving it!
Really good customer service and so far loving the music.
1 April 2024
Unprompted review
Great customer serevice
Worked with Libby to get necessary information for a music cue sheet for a movie. She went more than the extra mile on this. Great customer service. And a great experience with Music Vine. Won't forget this for future projects. Customer service can be half the value of a site, if you think about it.
2 April 2024
Unprompted review
Lulu provided 5 star service
Lulu provided 5 star service. She helped me navigate the complexities of my institution, and helped figure out how i can keep doing my work while my organization figured out its logistics. Her communication definately convinces me to continue our relationship with MusicVine.
27 March 2024
Unprompted review
Quick and easily understood response.
22 March 2024
Unprompted review
Libby and the team are THE BEST
Libby and the team are THE BEST, helpful and very very supportive. IF i could give 10 stars, I would.
13 March 2024
Unprompted review
to submit theyr music
I'm happy to have received a good and fast feedback.
6 March 2024
Unprompted review
Great Service
I really recommend this as a great on-line library. The tracks are of a very high quality and so is their customer service.
I was having trouble with a payment refund and the representative Libby sorted it quickly and with no fuss.
Thank you!
4 March 2024
Unprompted review
Fantastic support!
Libby was clear, informative and had a fast turnaround with our organization's needs.
4 March 2024
Unprompted review
Excellent Experience
I don't know much about music licensing, so Libby always asked clear questions, responded daily and was friendly and understanding.
28 February 2024
Unprompted review
easy to use. great content
ease of use. variety of content. just a great platform for anyone who needs music for video/multimedia projects. it's absolutely worth the money.
22 February 2024
Unprompted review
Very quick and helpful
15 February 2024
Unprompted review
Jennah was great help to me…
Jennah was great help to me providing me with information and answering my questions about music licensing.
12 February 2024
Unprompted review
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