Got called from some scammers saying they’re from my bank and basically said they’ve blocked an attempt of a direct debit setup. Seemed legit at first until they asked for card details to change my so... See more
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Overpriced quotes. But claim they guarantee to beat any quote. Yet I have been passed around for two weeks to two different branches of another company A Plan, who ignore you and if you chase try an... See more
Don’t use this site. I started getting spam phone calls from them and then texts from hackers and scammers within hours of giving them my number- it obviously gets passed onto other companies or has a... See more
Seemed to be getting sky high quotes form all the usual (better known?) comparison sites then came across Mustard and despair setting in thought give this a try (never come across them before) and lo... See more
Company details
Information provided by various external sources
mustard.co.uk is the comparison site you can talk to. Compare car, van and motorbike insurance online & over the phone. We'll beat your cheapest quote.
Contact info
Princes Parade 8, L3 1DL, Liverpool, United Kingdom
- mustard.co.uk
2.3
Poor
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very easy to deal with
Very easy to deal with. Evefyyhing was straight forward and even got another family member to use them as they were finding cheaper quotes than others. Definitely would recommend them.
19 November 2018
Unprompted review
A major saving over the offered renewal…
A major saving over the offered renewal by my exiting company, which upped the premiums by 50%. Brought some companies I had never heard of before.
22 October 2018
Unprompted review
Seemed to be getting sky high quotes…
Seemed to be getting sky high quotes form all the usual (better known?) comparison sites then came across Mustard and despair setting in thought give this a try (never come across them before) and lo and behold, a quote over £200 cheaper than any others and with a very reputable insurer!! Well done Mustard.
22 October 2018
Unprompted review
Far better than my renewal!
My renewal in October 2017 seemed far too high, and much higher than the previous year. Mustard had been recommended to me so I tried them.
The price was back in line with my previous year insurance and that was for Hastings Premier which had more cover than before.
Great stuff!
19 October 2018
Unprompted review
Found me a good price on my insurance
Found me a good price on my insurance, and the people on the phone were helpful.
26 September 2018
Unprompted review
Constant harrassment by emails and phonecalls
I was looking for insurance for my RAV4, no sooner did i complete the online form and was bombarded with phonecalls and emails. I contacted Mustard straight after and complained, i was promised that my details would be removed, am still receiving phonecalls and emails, 3 weeks on. Have since written to them 3 times. No reply. Now having to write to the Financial Ombudsman to raise a complaint.
Another annoying issue is that their web form mobile number is a mandatory field when registering. Should be optional. There is also no way on their site to deregister details
Very poor service, stay away
12 May 2018
Unprompted review
Wasted over 2 hours of my life trying…
Wasted over 2 hours of my life trying to sort out car insurance with these.
I get quotes then get a phone call from them telling me I can get a better quote if they put me through to someone else. Went through all details again and again only to get a quote double the price of the original!
Finally get a reasonable price apply for it and pay for it. Now I get a message that my insurance is not active until I get a call back!!!! I get no call and get plagued with emails.
19 April 2018
Unprompted review
Still waiting!
Very poor customer services, still waiting for my “beat any quote” callback which I was meant to get 5 days ago, after spending 30 minutes talking to one of their reps.
Not bothering with your company now, so your lost out on money. I’m not going to chase you and call you up repeatedly, that’s not my problem.
9 February 2018
Unprompted review
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