Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more
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Review summary
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Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more
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I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more
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Thanks to MutualArt, I accidentally discovered that several of my paintings, signed with my different signature, that I haven't used for decades, were recently sold at auctions. These works are from... See more
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Company details
Written by the company
The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.
Contact info
United Kingdom
- +1 (646) 755 37 40
- support@mutualart.com
- mutualart.com
4.0
Great
319 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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Terrible, ZERO stars
Terrible. If zero stars were possible I would select that. They did not provide any sales for the artist I submitted, even though I could find some myself in simple internet searches. They provided estimates of other nature paintings of a similar size. Seriously, #1 rule of painting valuation is the artist themselves not the size of the painting or the subject such as "nature", the estimates were of no worth to me and could not be used.
26 June 2025
Unprompted review
Reply from MutualArt
Hi Tamara,
Thank you for your feedback, and we're sorry the valuation did not meet your expectations. We understand how important it is for your artwork to feel properly recognized and assessed.
As our support team has explained on multiple occasions, the artist you submitted has a very limited auction history. Unfortunately, the few available results are not sufficient or representative enough to form a valuation. In such cases, as is standard in the art appraisal field, our experts turn to comparable works--based on factors like size, medium, subject matter, and style--to provide a fair market estimate.
It seems there may have been some misunderstanding around how the valuation process works, especially when there is minimal direct sales data. Please know this method is widely used in the industry and aims to offer the most accurate and market-informed result possible under the circumstances.
We genuinely value your input and are always here to provide further clarification. That said, we do stand by the valuation that was provided, which was completed in line with accepted market practices and with the intention of offering a meaningful and objective resource.
Best regards,
The MutualArt Team
I've known the company for many years…
I've known the company for many years and decided to rejoin as I have a lot of art to sell.
30 June 2025
Unprompted review
Reply from MutualArt
Hi James,
Thank you for your trust and for coming back to MutualArt! We're honored to have long-time members like you return, and we're excited to support you as you bring more of your artworks to market. Wishing you great success with your upcoming sales!
The MutualArt Team
Appraisal Process Great…the rest 👎
As far as the appraisal process, the service was great. As far as the selling process, I’d rate it a single star. As far as regular updates re: sales status, I’d give them a single star. As far as interaction with the seller, another single star. I’ve had three artworks appraised and listed for years. I’ve never heard a word from them. I made an inquiry a couple years ago regarding: if they had any idea how long it might take for my word to sell. The response was very curt. Here it is.
“We should discuss this further only when we have an offer from an auction house.
Until then, there is not much to discuss.”
My works don’t even appear in the pages of the artists as available art for sale. How in the world would anyone even see them if they can’t even be seen on the artist’s page?
Not happy with Mutual Art seems!!
28 July 2024
Unprompted review
Reply from MutualArt
Hello,
Thank you for sharing your feedback.
We’ve submitted a request for additional information through Trustpilot so our team can better understand the issue and assist you more effectively. Alternatively, you’re welcome to contact our support team directly with any questions or concerns--we’re here to help and want to ensure you get the most out of our service.
The MutualArt Team
Satisfaction
I'm very pleased with how quickly you found a way to sell my painting. I have my own section on the platform to offer my paintings (I have a few more, but I wanted first to try the Mutual Art page). And we hope this transaction ends to everyone's benefit.
27 June 2025
Unprompted review
Reply from MutualArt
Hi Ximena,
Thank you so much for your kind review! We're happy to hear that you’re pleased with how quickly things progressed and that we were able to connect you with an auction house interested in auctioning your work. We're glad you chose to try MutualArt and hope this is just the first of many successful transactions. Wishing you continued success!
Best regards,
The MutualArt Team
I can’t find anything
I can’t find anything. The whole site doesn’t provide easily accessible info like other sites. I would not pay for this again.
24 June 2025
Unprompted review
Reply from MutualArt
Hi Trent,
Thank you for sharing your feedback.
We’ve submitted a request for additional information through Trustpilot so our team can better understand the issue and assist you more effectively. Alternatively, you’re welcome to contact our support team directly with any questions or concerns--we’re here to help and want to ensure you get the most out of our service.
The MutualArt Team
I got an estimate for my art
I got an estimate for my art, which is only one of two original paintings by artist Yervand Nahapetian, of $1500$—$2000$. How is it possible that you have a sold painting on your website for $$$$$ in 2024?
19 June 2025
Unprompted review
Reply from MutualArt
Hi Arbi,
Thank you for your feedback.
Our support team has already responded to your inquiry directly to help address your concerns regarding the valuation. Please note that each artwork is assessed individually, and variations in size, medium, condition, provenance, and market demand can significantly impact the estimated value.
If you have any further questions or require additional clarification, feel free to reach out—we’re here to help.
Best regards,
The MutualArt Team
Highly Recommend
Fabulous! Very professional and received a response within the time they had stated. Really pleased with MutualArt!
7 June 2025
Unprompted review
Reply from MutualArt
Hello,
Thank you so much for your kind words and 5-star review! We're thrilled to hear you had a great experience and that our team met your expectations. We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
The MutualArt Team
The evaluation was highly professional
I was truly pleased with the evaluation provided by Multuart for my artwork. Your attention to fine details and the thoroughness of your assessment reflect a high level of professionalism and international standards. Such thoughtful recognition not only honors the work but also inspires me to keep creating with even greater passion. Sincere thanks to the Multuart team.
5 June 2025
Unprompted review
Reply from MutualArt
Hi Randa,
Thank you for your wonderful feedback! We're truly honored by your words and delighted to know our evaluation resonated with you. It's incredibly rewarding to hear that our work supports and inspires your creative journey. Thank you for trusting MutualArt -- we look forward to continuing to support you and your art.
Best regards,
The MutualArt Team
Great one stop art site
Great artist/gallery/museum info and notifications on auction items for followed artists. Love the past sales info and what each work sold for.
2 June 2025
Unprompted review
Reply from MutualArt
Hi Doug,
Thank you for your kind words and the 5-star review! We're thrilled to hear you're enjoying MutualArt. If you have any questions or additional feedback, please don’t hesitate to reach out—we’re always happy to help.
Best regards,
The MutualArt Team
Great source of information
Great source of information, especially with followed artists feature.
18 May 2025
Unprompted review
Reply from MutualArt
Hi Tom,
Thank you so much for the 5-star review! We're thrilled to hear that you’re enjoying the information we provide, especially the followed artists feature. We’re always working to improve and add even more tools to enhance your experience—stay tuned for what’s next!
Best regards,
The MutualArt Team
Appraisal
Easy and quick. I was looking for an appraisal on a print that was given to me. The process was simple ~ upload pictures, give any information you have on the print and submit. I got my appraisal report back in 48 hours. I would say it's accurate based on what I knew and a couple flaws.
8 May 2025
Unprompted review
Reply from MutualArt
Hi Laura,
Thank you so much for your kind review! We're thrilled to hear that you found the appraisal process easy and efficient. It's great to know the report aligned with your expectations and that we could provide helpful insight, even accounting for the print's condition. If you ever need another appraisal or have questions down the line, we're always here to help!
Best regards,
The MutualArt Team
my results came quickly and the prices…
my results came quickly and the price was worth finding out the value of my art.
4 May 2025
Unprompted review
Reply from MutualArt
Hi Leonard,
Thank you so much for the review! We're glad to hear you're satisfied with the valuation report you received. Our appraisers always strive to provide the most accurate and timely reports, and we’re happy to know we met your expectations. If you ever need another appraisal, we’re here to help!
Best regards,
The MutualArt Team
SHOCKING DISCOVERY.
Thanks to MutualArt, I accidentally discovered that several of my paintings, signed with my different signature, that I haven't used for decades, were recently sold at auctions. These works are from the early '90s, and they reflect my very first impressions of this country. I was somewhat shocked by this discovery, because I thought these works were long lost.
Thank you, guys.
13 May 2025
Unprompted review
Reply from MutualArt
Dear Nikoly,
Thank you so much for your kind words and 5 stars! We're thrilled to hear that MutualArt helped you rediscover some of your early works.
If there's anything more we can do to support you, please don't hesitate to reach out.
Best regards,
The MutualArt Team
Posting the artist name and name of the…
Posting the artist name and name of the painting would be very helpful.
1 May 2025
Unprompted review
Reply from MutualArt
Hi Rebecca,
Thank you for your review. For us to better understand the context and assist you further, please feel free to contact our support team with more details — we’d be happy to look into this and provide clarification.
Best regards,
The MutualArt Team
Great info on auctions
Great info on auctions but like most sites you have to pay for more information on a tier basis.
8 May 2025
Unprompted review
Reply from MutualArt
Hi Carl,
Thank you for your feedback! We're glad to hear you found our auction data helpful and appreciate you taking the time to share your thoughts on our membership fees. We're continually working to make the MutualArt experience more accessible and fair, and your input plays an important role in that process.
If you have any additional feedback, please don’t hesitate to reach out to our support team — we’d love to hear from you.
Best regards,
The MutualArt Team
A+ Fast service!
5 May 2025
Unprompted review
Reply from MutualArt
Hi Chad,
Thank you for your 5-star review! We're thrilled to hear you were happy with our services. If you ever need anything else, please don't hesitate to contact us at support@mutualart.com - we're always here to help!
Best regards,
The MutualArt Team
Not enough professional input
Although I appreciated how quickly the appraisal was done, I do not feel it provided any more information than I was able to get from the Internet myself. To not even authenticate whether the signature belonged to the artist or not was a disappointment. I was expecting some professional input from your team, but instead I got something that could possibly have been generated by artificial intelligence scanning the Internet for information on the artist whose name I provided. So I still don’t even know if the painting was done by that artist or not.
5 May 2025
Unprompted review
Reply from MutualArt
Hi Marianne,
Thank you for taking the time to share your feedback.
We’re pleased to hear you appreciated the speed of the appraisal, though we’re sorry to learn that the report did not meet your expectations. As an online platform, we are unable to verify the authenticity of a work, as this requires in-person examination by a qualified specialist. For this reason, we recommend consulting one or more industry experts who can physically inspect the artwork. However, please note that authentication is not included in the valuation service we provide.
Regarding your concern, we’d like to clarify that the report was prepared by an experienced appraiser—not generated by artificial intelligence. Upon reviewing your appraisal, we noted that the appraiser described the work as "an atypical example of the artist’s style, significantly diverging from the majority of their known pieces", which could suggest that the artwork was not done by the assigned artist. While this observation was included in the report, the Fair Market Value (FMV) is based solely on the information provided and comparable market data, and does not reflect authentication.
We truly appreciate your input and will continue to use customer feedback to improve our services. If you have any further questions, please don’t hesitate to contact us at support@mutualart.com.
Best regards,
The MutualArt Team
I never got a reply after submitting a…
I never got a reply after submitting a painting for an appraisal and repeated tries to reenter the information have also been unsuccessful.
12 April 2025
Unprompted review
Reply from MutualArt
Hi Roger,
Thank you for taking the time to leave us a review.
We’ve reached out to you via Trustpilot to request additional information so we can assist you further, but we haven’t received a response.
To help us investigate your query, please contact us at support@mutualart.com using the email address associated with your MutualArt account.
Looking forward to hearing from you!
Best regards,
The MutualArt Team
Reply from MutualArt
Hi Dan,
Thank you for your feedback. Our team has already responded to your inquiry. Please check your email, including your spam or junk folder, as the message may have been filtered there.
We'll also send a reminder email shortly in case you missed the original response.
We’re always here to help—feel free to reach out if you need any further assistance.
Kind regards,
MutualArt Team
Reply from MutualArt
Hi Jennifer,
Thank you for the 5-star review! We're thrilled to hear that you're enjoying your experience with MutualArt.
If you ever have any feedback or suggestions, we’re always here and happy to listen. Thanks again for your support!
Best regards,
MutualArt Team
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