Muubaa Trading Ltd Reviews 813

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I just popped into TK max and bought 1 of the most unique leather jackets. Looks like a biker jacket at the front and short at the back! The tag had £450 but I bought it at a steal for £80.00!!! Omg.... See more

Rated 1 out of 5 stars

Shocking company, returned item by special delivery then chased for 10 working days for a refund. They emailed to say refund gone through yesterday and 24hrs later still no £188 back in my account.... See more

Rated 4 out of 5 stars

Service is good and very quick despite warning some stumbles could be at busy time. Unfortunately, UK 6 in leather shirt appears absolutely huge and ends up at my mum. Pretty weird, cos my three muuba... See more

Rated 4 out of 5 stars

Love my Muubaa gilet. Product arrived quickly & in mint condition. My only criticism is that I felt the delivery charge to ireland was a little OTT & could do with a re-evaluation. Felt to me... See more

Company details

  1. Ladies' clothes shop
  2. Leather Goods Shop

Information provided by various external sources

Muubaa redefines what is possible with leather, challenging the notion that leather can only ever look good as a biker jacket (though we do love a great biker jacket). Our design philosophy is about creating current yet timeless pieces that every woman can make her own, everyday. We take what we know to be possible with leather, and push it, often surprising with new ways to use and wear it. Leather never lies - so fit, cut and finish are our hallmark. We experiment with different ways to treat the material, and bring in unexpected details. Indeed, we embrace the variable nature of leather because that means each piece is unique and individual…like the women who wear it. Muubaa has been discovered by the leaders in fashion retail and is now stocked in over twenty countries, including fashion capitals such as London, Paris, New York, Milan and Tokyo.


Contact info

3.1

Average

TrustScore 3 out of 5

813 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent prompt service

The service I've had from muubaa has been brilliant. The customer service team have been friendly and super quick to respond. I would have no hesitation in buying from them again.

19 October 2015
Unprompted review
Rated 5 out of 5 stars

I love love love this jacket

I ordered the "Muubaa Remy Black Leather Bomber Jacket" and the leather is so soft, so luxurious, and so beautiful. It's one of the best leather purchases I've made and I look forward to using Muubaa again in the near future. The shipment came in pretty quickly as well, and the jacket was packaged very neatly.

28 September 2015
Unprompted review
Rated 5 out of 5 stars

Love my new grey bomber!

Ordered my jacket on a monday- wore it that Thursday night. I love the softness of the leather and the quality is excellent! Thanks.

24 September 2015
Unprompted review
Rated 4 out of 5 stars

Black leather shirt

Service is good and very quick despite warning some stumbles could be at busy time. Unfortunately, UK 6 in leather shirt appears absolutely huge and ends up at my mum. Pretty weird, cos my three muubaa jackets were always in UK 6. I want to advise to order UK 4 in shirts if you have similar profile: chest 86, waist 59, hips 86 in cm.

10 September 2015
Unprompted review
Rated 5 out of 5 stars

Item as picture/advertised, fast shipping.

The item I ordered was received in good condition, as it was well-packaged and protected. It was just as advertised in pictures and in the written details on the site. Shipping was faster than expected.

Overall a great experience shopping with the Muubaa online site.

6 September 2015
Unprompted review
Rated 1 out of 5 stars

No control over stocks

Ordered an item and 3 days later received an email advising that the item is not in stock.
As of today (10 days later), the item is still listed as available on Muubaa's website.

10 August 2015
Unprompted review
Rated 5 out of 5 stars

exellent service

very good recieved my delivery in two days only down side expensive to return an item i had to order an 8 and a 10 had to return the 10, the good thing was the money was in my bank straight away.

28 July 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful jackets

I absolutely love Muubaa jackets, to be honest I'm slightly hooked on them after purchasing my first one a year ago I now own five!
My 6th I had to return to Muubaa purely because the fit was very small compared to my other UK 10s.
The refund was given the very same day they received the jacket back.

26 July 2015
Unprompted review
Rated 3 out of 5 stars

Bittersweet

I was very excited about the piece I purchased on your website: a nice cropped leather shirt. As a ready to wear expert for a luxury brand I do know that every woman needs a strong piece in her wardrobe and Muuba offers that through their collections . My disappointment was the state my leather shirt arrived in, the buttons were loose and one of them was missing with no spare button in the envelope tag attached to it, turns out I had to go get it fixed myself because I planned on wearing it this week... That's a heartbreak, honestly the leather quality is nice, There are a couple other items I like online but I am hesitant. Worried I might get the same results, because clearly this shirt was pre-owned and sent back. And no one took care to check if it was irreproachable ,I did also take pictures.
So bottom line nice products but need to be thoroughly examined prior shippment .

26 July 2015
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I wanted to return a jacket a got due to the color being wrong. After emailing Muubaa they replied to me so promptly and did everything they could to make sure I was happy with the process. They even paid for my return shipping. Awesome company.

25 July 2015
Unprompted review
Rated 1 out of 5 stars

Dissapointed

Paid for a leather jacket and two weeks later am told that jacket quality was not up to scratch and that I would receive a 10 percent discount on my next order that's not good enough..absolute joke never had an issue like this with a company before..they really need to be better organized and professional.

24 July 2015
Unprompted review

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