Thilaj and Devon were so supportive! Our purchase has taken longer than expected due to issues on the seller's side but Thilaj and Devon communicated throughout, helped us understand our first home pu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Hiruni Abeygunasekara and Brian Ricardo would highly recommend. Kept me informed of every step really well.

Reply from Muve
The team made the whole process very stress free especially because the house purchase was delayed several times. Excellent communication and quick to respond to questions. Big shout out to Tan Liti and Kaushi Bandara. Both keep me updated with progress and took time to.explain what I had to do when it came to the on line Portal. Well done all round.

Reply from Muve
Chanuka, Kavindya, and Minoli have been very professional and helpful throughout the purchase and equity exchange process. The communication has been very friendly, and Chanuka has always managed to calm me down in a stressful purchasing process. They do not yield to pressure from the agency or other solicitors and represent the client's interests wholeheartedly.

Reply from Muve
The Team at Muve were very meticulous in every detail of the purchase of our property. I highly recommend them

Reply from Muve
I chose Muve from a list of 5 conveyancers generated on a comparison site. It was against my better judgement as they sent the cheapest quote, and I believe that cheapest is rarely the best. However, once I'd looked into the reviews, which were excellent, I decided to put my sale in their hands.
Right from day one, I couldn't fault their speed and diligence. They kept me informed every step of the way. My account manager, Chanuka, emailed and called to introduce himself, as did my conveyancer, Charithma. The app worked well enabling me to keep an eye on the stage we were at and to safely upload and send important documents. The whole sale would have gone through in 8 weeks if it hadn't been for the fact that my buyer lived in the US and his solicitor was incredibly slow.
I loved hearing Chanuka's voice on the other end of the phone, with regular updates. He never failed to ask how I was and to wish me a happy week/weekend. As an account manager, he is a 5 star employee and a credit to the company.
Charithma was wonderful. She was very professional as well as being interested in my family and my life in general. She has a beautiful, gentle nature and showed genuine concern when I had family health problems, saying that she would pray for them, which was so lovely. Again, her professionalism was second to none and she is a shining example of what an employee should be to the company.
I would not hesitate to use Muve again in the future, and to recommend them to all my friends and family.

Reply from Muve
Very good service from beginning to end and the time to complete the transaction was much quicker than anticipated.

Reply from Muve
Our case was handled by two professionals at Muve, Hasini and Afareen Nihad. They were responsive, readily available, and highly skilled throughout the transaction. We are extremely grateful for their support and professionalism.

Reply from Muve
Great experience with Muve Conveyancing, thanks to Shalini (conveyer) and Pramia (account manager).
I had asked if the sale could be completed within two months instead of the usual three, and Shalini made that happen smoothly without any issues.
Pramita was brilliant at keeping me updated throughout even when there wasn’t anything urgent, he still checked in so I never felt like things had slowed down from me or from Muve’s team.
They both kept a close eye on the whole process, regularly chased the buyer’s conveyancer, and made sure I was always up to date.
Really appreciate all their help, and I’ll definitely use them again in the future.
Thanks both and all the best!
Regards,
Rahul

Reply from Muve
Extremely responsible team. They finished the purchase in a very timely manner. Highly recommend!

Reply from Muve
Was amazing experience with Muve no problems when needed help they delivered if they miss your call they will call you back the made the whole experience smooth I got my place and I was happy thanks to thilaj and his team 👍🏽

Reply from Muve
We had a really positive experience with MUVE for our recent property purchase. As first-time buyers, we had plenty of questions and uncertainties, but the whole process felt smooth and well-managed from start to finish.
A special mention goes to Ethan Ramanathan, our property purchase manager, and Sandali, our solicitor. Both were consistently approachable, professional, and incredibly responsive. They were always willing to answer the phone and took the time to explain things clearly, which made a big difference to us.
Communication throughout was excellent — queries were answered promptly, and we were kept informed at every stage. Thanks to their efficiency and proactive approach, we were able to complete in less than three months, which exceeded our expectations.
Overall, we wouldn’t hesitate to recommend MUVE to anyone, especially first-time buyers looking for a reliable and supportive conveyancing team.

Reply from Muve
The process was slow and I was falsely told exchange had officially occurred on a congratulating email, but it turned out it actually hadn’t. I was travelling out of the country the next day and it became a bit of a logistical nightmare.
Apart from that, I have no complaints. It was very clear forward

Reply from Muve
I recently had the pleasure of working with Hansini and Zainab through to the completion of my house purchase, and I cannot recommend their services highly enough. As this was my first property, it was a very special time for me, and they both made the process feel easy. I had always heard that buying a house is never an easy process, but they ensured I never felt any stress.
From the very beginning, Hansini demonstrated exceptional professionalism, precision, and legal expertise, ensuring that every aspect of the transaction was handled thoroughly and efficiently. Zainab complemented this perfectly with excellent communication and coordination, making sure everything stayed on track at all times.
They were incredibly quick and efficient throughout the entire process, which made a huge difference. I was kept fully up to date at every stage, with clear and timely updates that gave me complete confidence and peace of mind. The whole experience, which can often feel stressful, was made smooth and straightforward thanks to their proactive approach.
What truly stood out was their dedication to achieving a timely completion. They were always one step ahead—chasing updates, resolving issues quickly, and ensuring there were no unnecessary delays. Their teamwork and attention to detail ensured everything progressed seamlessly right through to completion.
Thanks to their support and expertise, what could have been a stressful experience became a very positive one. I felt reassured throughout that I was in safe and capable hands.
I would not hesitate to recommend Hansini and Zainab to anyone looking for a reliable, efficient, and highly professional conveyancing team. An excellent experience from start to finish. I will definitely be using their services again for my next property purchase.

Reply from Muve
Despite the relatively low fees, I felt Tiyasha, Hansini and the team at Muve handled my purchase very efficiently. Overall, I felt communication was regular, most tasks were actioned promptly and they were extremely friendly and compassionate throughout. I would certainly recommend Muve and will be using them again in future!

Reply from Muve
We worked with Gautham and Jayali to move house and they made the stressful experience so much easier. They were very supportive and helpful and got everything done making sure along the way every decision made was the right one for us. Highly recommend and will definitely use them again in the future.

Reply from Muve
Excellent service from start to finish on the sale of my property Special thanks to Gautham fernando and Shalini wijesooriya always kept me updated and informed from day one would highly recommend

Reply from Muve
Muve make my first mortgage experience good experience.
Specialy thanks to Devon and Thilaj.
Everything was as they promised.
Thank you
David.

Reply from Muve
Adheebha and Divya were amazing and we now own our 1st home thank you both

Reply from Muve
I cannot say enough good things about my experience with Muve. Every communication was clear and efficient and the work got done in good time. I received regular update phone calls, which was greatly appreciated. Shehan and Afareen were professional, friendly and very good at their jobs. Highly recommend.

Reply from Muve
A genuinely fantastic experience. Noor and Tanya were beyond amazing. I got constant updates and whenever I had questions, they were answered really quickly. They made my house move completely stress free and I cannot praise them more. Would recommend using Muve without a doubt!!

Reply from Muve
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.