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Muziker Reviews 

1,145
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, great prices, and the huge selection of products available on the platform. People also mention that the online ordering process runs very smoothly and items always arrive safely and securely packaged. Some reviewers were not happy with delivery delays, noting that packages sometimes took much longer than expected to finally arrive. A few other people also felt frustrated when delivery drivers failed to drop off parcels directly at their homes. Others experienced occasional issues with damaged boxes or mistakes regarding the specific items sent to them.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and smooth shipping... See more

Product

Users describe positive interactions with product, noting that the items received meet expectations, sound... See more

Order

Reviewers highlight positive aspects of order, noting that the purchase, payment, and delivery process is... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Service

Clients share positive opinions on service, frequently highlighting quick response times and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company with great prices ! They offer a lot of choices and everything is clear when you order goods. They provide a lot of options regarding the way you can pay or any kind of warranties y... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the electric guitar that I bought and I thank the people of muziker.be for the perfect action set-up of the guitar. It didn't need any changing and it plays like butter. Also t... See more

Company replied

Rated 5 out of 5 stars

Top website with a good choice of cool things you can buy, the process for ordering, paying, and tracking the order is excellent, and also the communication regarding delivery is very good. I am very... See more

Company replied

Rated 5 out of 5 stars

Good price and fast delivery to Belgium. However, I had to go to a DPD delivery point because they said "I was not there" (which is hard to believe because we do not see them trying to deliver the pa... See more

Company replied


Company details

  1. Musical instrument shop
  2. also in
  3. DJ Supply Shop
  4. Electronics store
  5. Home audio shop
  6. Recording Studio
  7. Sheet Music Shop

Written by the company

Een betrouwbare Europese webshop met meer dan 25 jaar geschiedenis en showrooms in Tsjechië en Slowakije, gespecialiseerd in muziekinstrumenten, lp’s, audiotechniek, DJ-apparatuur en muziekaccessoires. Een maatschappelijk verantwoord bedrijf met respect voor de planeet en als doel om zijn diensten continu te verbeteren.

Ervaar muziek in al haar facetten

Written by the company

Gitaren, drums, keyboards, studio- en audiotechniek, lp’s & merchandise
Muziker levert topapparatuur voor muzikanten, producers, DJ’s en vinylfans, evenals audio-video liefhebbers.

Winkel met vertrouwen bij Muziker

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning
Geniet van makkelijk retourneren, eigen servicediensten en professionele klantenservice.

Contact info

Promotion box for Muziker

Muziker is een grote online retailer

Muziekinstrumenten en muziekaccessoires geleverd in 35 Europese landen

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,145)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lowest price I found on the internet.

Lowest price I found on the internet.
Advice for the company: I wouldn't use UPS anymore. They told me my packet was delivered to a pickup point 2km away. It wasn't there. Just to check, I went to the pickup point closest to my home address and luckily found it there

23 January 2025
Muziker logo

Reply from Muziker

Hello, Frank, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good services

Good services! Product arrived in time as promised.

23 January 2025
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Reply from Muziker

Hello, Renee, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Bromo BAR5CE guitar

Packed and delivered in perfect condition.
The guitar itself looks and sounds great.

28 January 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Short delivery time and sharp prizes

Short delivery time. Sharp prizes. Good packaging

15 January 2025
Muziker logo

Reply from Muziker

Hello, Ron, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

quick delivery

quick delivery, nice goods

10 January 2025
Muziker logo

Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Undoubtedly, worth a visit...

Great choice of products...
Competitive prices...
It's worth consulting that Muziker shop.
Easy-of-use web interface...
Respectable communication, reactive exchange...
Then trustworthy company...
I do recommend Muziker for all aspects of the deal...
Undoubtedly, I'll certainly deal with them again soon...
Thanks for all the Muziker Team

3 January 2025
Muziker logo

Reply from Muziker

Hello, Phil, Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good experience

My package arrived on time and product was as specified. Very satisfied!

16 December 2024
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Reply from Muziker

Hello, Sam, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Firste experience with this company and…

First experience with this company and very pleased.
Excellent pricing, fast delivery.

15 December 2024
Muziker logo

Reply from Muziker

Hello, Bert, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Product above expectations

Product above expectations, shipped quickly, tracking and communication top

10 December 2024
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Reply from Muziker

Hello, Gianni, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

Not happy at all

Not happy at all

10 December 2024
Muziker logo

Reply from Muziker

Hello, Thank you for your review and we're really sorry that we weren't able to fulfil your expectations. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Quick delivery,

Quick delivery,
Website very organizer, clear...

10 December 2024
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Reply from Muziker

Hello, Nathalie, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

All ok

What was ordered was delivered
Delivery time was respected
And competive price.

12 December 2024
Unprompted review
Muziker logo

Reply from Muziker

Hello, Maryse, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

As expected!

4 December 2024
Muziker logo

Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

I didn't know what to expect, but was pleasantly surprised!

I was in disbelief when I saw the prices, and so it was with a small heart that I placed my order. moreover, because I had written to inquire about the product I wanted to purchase a day before, but got no reply from them. the fact that there were many positive reviews online, made me take the chance. it then took about a week for my product to arrive, which seems fairly long, considering that most stores will provide you with a download or a redemption code, rather than a physical product. (I bought a VST-collection) but sure enough, it arrived and it works, so it was well worth the wait!

29 November 2024
Unprompted review
Muziker logo

Reply from Muziker

Hello, Filip, Thank you for finding time to write this feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars
Muziker logo

Reply from Muziker

Hello, Thank you for your review and we're really sorry that we weren't able to fulfil your expectations. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good shop

Delivered my packaged in time, no scratches of anything. I am satisfied

24 November 2024
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Reply from Muziker

Hello, Pieter, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 2 out of 5 stars

Shame UPS

Package delivered outside at de frontdoor, the whole day rain, so imagine how the package looked like.
Said this already a couple of times.
It's stupid, because the products we buy are good, but the delivery sucks.

28 November 2024
Muziker logo

Reply from Muziker

Hello, Pieter, Thank you for your review and we're really sorry that we weren't able to fulfil your expectations. Kind regards, Caterina Ferraresi - Muziker

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