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Muziker Reviews 

546
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... See more

Rated 5 out of 5 stars

I wanted some silk paints I could not buy locally here in the UK so had them shipped by this company, they've made everything very simple. I am grateful they dispatch to the UK and I can buy exactly w... See more

Rated 4 out of 5 stars

My overall experience was great, the website easy to use, my order quick to complete. Your help desk and assistance is also top notch. The only part that frustrates me and deducts from a perfec... See more

Company replied

Rated 5 out of 5 stars

No complaints whatsoever - guitar came in great nick, easy payment, consistent updates and swift delivery. Great service and would buy from again :)

Company details

  1. #44 of 46 best companies in Musical instrument shop
  2. #13 of 13 best companies in DJ Supply Shop
  3. #143 of 192 best companies in Electronics store
  4. #6 of 6 best companies in Recording Studio
  5. #7 of 8 best companies in Sheet Music Shop
  6. #26 of 32 best companies in Home audio shop

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

Excellent

TrustScore 4.5 out of 5

546 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(546)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guitar shipped to UK

Guitar shipped to UK, no faults or damage. Well packaged. There was a bit of damage to the cardboard box but nothing major.

Simple payment and smooth process.

20 April 2025
Rated 5 out of 5 stars

New Guitar

I purchased a new guitar, which was delivered on time. There have been no problems with the guitar, so it's all good.

7 April 2025
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Reply from Muziker

Hello Gordon,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Purchased and delivered to UK as no other UK retailer to match the price, took less than a week too, I have had items take longer using UK postal service. Speaker is perfect and I cannot fault the service. Brilliant

4 April 2025
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Reply from Muziker

Hello Paul,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great prices and great delivery

Great prices and great delivery. A week from ordering to delivery in the UK. Second big purchase made from Muziker and really impressed.

27 March 2025
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Reply from Muziker

Hello Sally!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Perfect service

Perfect service

24 March 2025
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Reply from Muziker

Hello Ryan!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Stress free, simple.

Only place in Europe with an EMG 81x-7 in stock. Everyone else had a wait time of 5-6 weeks. Shipping was quick considering how far it came.

Easy order. Simple.

21 March 2025
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Reply from Muziker

Hello Marc,
Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

I am very satisfied with the purchase…

I am very satisfied with the purchase of the speaker from "Music e-shop". The transaction went smoothly and quickly, the product delivered fully functional and neatly packaged.

20 March 2025
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Reply from Muziker

Hello Emilian,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

All went well

All went well, easily and goods arrived in the UK on time. Very pleased thank you.

18 March 2025
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Reply from Muziker

Hello Malcolm,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker

Rated 5 out of 5 stars

Great.

The website was easy to use and delivery was on time. No complaints at all. Will definitely use again.

9 March 2025
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Reply from Muziker

Hello Elsa,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik- Muziker

Rated 5 out of 5 stars

First Class

Your communications right from me initiating the order to receiving my guitar were faultless. The guitar itself a Henry's TL-1 Comet has exceeded my expectations. Well done. I will be back.

5 March 2025
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Reply from Muziker

Hello Robert,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Very quick and easy transaction

Very quick and easy transaction and nice to able to purchase the Roland vst without having to get a subscription.

21 February 2025
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Reply from Muziker

Hello Peter!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Quick delivery considering Slovakia to…

Quick delivery considering Slovakia to Liverpool (England), shoulder strap is very nice , pleased with product 🇬🇧🎸😎

12 February 2025
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Reply from Muziker

Hello Michael,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker

Rated 4 out of 5 stars

The recorder is great, UPM is rubbish

The recorder is great, even if I'm no musician. Packaging was fine, but delivery by UPM was the usual UPM dog's dinner, with courier knocking and leaving before we could answer the door. That meant a five-mile trek to the pick-up point.

19 February 2025
Unprompted review
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Reply from Muziker

Hello William,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great product

Great product. Arrived within a week properly packaged in great condition. All of these at a very reasonable price.

3 February 2025
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Reply from Muziker

Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!

Rated 5 out of 5 stars

Great service

Speakers arrived fairly quick taking in to account they were coming from Europe.

30 January 2025
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Reply from Muziker

This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy.

Rated 1 out of 5 stars

SCAM

SCAM - do not purchase from this company. They inadequately packaged an item to avoid damage during delivery. Then refused my claim and tried to blame the damage on me, even though i returned the item to them in the exact condition and packaging it was delivered in and through their own courier service.

The dragged the whole process out over and beyond the 30 day period seemingly so that they could ensure i have no rights to reclaiming my money. Other reviews indicate the same experience. DO NOT BUY FROM MUZIKER

20 December 2024
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Reply from Muziker

Dear Rosie,
We deeply regret that your experience didn't meet your expectations. We want every customer to be happy, and we're committed to making things right. Please feel free to reach out to us directly so we can discuss how we can improve your experience.
Kind regards,
Dorota
Muziker

Rated 3 out of 5 stars

The Bromo BAT 4 MCE is lovely

The Bromo BAT 4 MCE is lovely, but this model is supplied with a padded bag, and mine was not, otherwise I'd have given 5 stars. I'm going to get another Bromo guitar, but from another dealer, only due to the bag not being supplied, sorry to say, and these things really do matter.

regards Paul

22 January 2025
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Reply from Muziker

Dear Bruce,
We appreciate you sharing your experience with us. We take all feedback seriously and are committed to making improvements based on what we hear from our customers.
Kind regards,
Dorota
Muziker

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