Muzikkon Reviews 709

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that instruments are well-made, robust, and often exceed expectations in terms of sound and craftsmanship. Many consumers also highlight the excellent delivery service, with products arriving promptly, well-packaged, and often in perfect condition, even for international shipments. The ordering process is frequently described as easy and efficient, and the staff are commended for their helpfulness, responsiveness, and knowledge, often going above and beyond to assist with inquiries and special requests. However, some customers also noted issues with delivery, including significant delays and confusing updates regarding shipping carriers. A few people were dissatisfied with the condition of their instruments upon arrival, citing problems such as missing frets, faulty components, or strings that were not standard for tuning. There were also isolated reports of damaged packaging and other unusual issues.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the instruments... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and reasonable price... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast shipping speeds, with some... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when... See more

Company replied

Rated 5 out of 5 stars

It was my very first lute I have bought. It came on time. Unfortunatelly one gut fret was missing. Muzikkon immediately has sent full set of gut frets via express courier service. I would strongly rec... See more

Company replied

Rated 5 out of 5 stars

My son plays Ukulele and has become very interested in Renaissance fairs and wanted have something to play that fit the theme. We ordered your lute ukulele and it arrived amazingly fast and is absolut... See more

Company replied

Rated 5 out of 5 stars

The delivery arrived well ahead of the estimated arrival time. The packaging was well done, with plenty of tape indicating that it was a fragile package. The guitar is well made and looks just like th... See more

Company replied


Company details

  1. Musical instrument shop
  2. Drum Shop
  3. Guitar Shop
  4. Musical instrument manufacturer
  5. Violin shop

Written by the company

We are a Dublin Ireland based Musical Instrument company. We supply and manufacture top quality affordable Traditional Irish, Ethnic and World Musical Instruments including Harps, Bodhran Drums, Flutes, Banjos, Ouds, Renaissance Lutes, Dulcimers and many othe that you can find on our website : www.muzikkon.com All our instruments and accessories are made with the finest tone woods at very affordable prices for today's musician. All our Products comes with 3 Years Warranty and 30 Days Money back Guarantee. We offer educational and industry discounts . You can Contact us online 24 hours by visiting our website : www.muzikkon.com Please feel free to pop in to our Showroom in Dublin or Wicklow We ship all our instruments Worldwide Daily.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

709 reviews

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Replied to 62% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I can’t praise Dave at Muzzikon highly…

I can’t praise Dave at Muzzikon highly enough. He has been incredibly helpful throughout the whole process of purchasing my harp. It has arrived today and it’s beautiful. It plays really nicely and I’m very happy with it. Great service, great value and a very nice little instrument. Thanks Muzzikon. I will definitely come to you again!! Happy customer!😊

8 April 2025
Unprompted review
Muzikkon logo

Reply from Muzikkon

Dear Linda,

We’re so glad to hear your harp arrived safely and that you’re enjoying its sound and beauty! Delighted Dave could support you through the process—thank you for your kind words and trust.

Regards,
Muzikkon Sales Team

Rated 5 out of 5 stars

Great instrument, great service, ideal experience

The quality of the student's lute is extremely high, and the price is extremely competitive. Andy (the guy I interacted with) answered all my messages promptly and all my inquiries exhaustively. He was also very nice and very HONEST. When they were about to ship the lute, they noticed a small blemish on its soundboard, and even though it was merely aesthetic and had no consequence on the production of the sound, they immediately let me know and asked me if I still wanted to buy the instrument at a small discount or preferred to cancel my order. I opted for the discount (we actually ended up agreeing on a slightly higher discount than the one initially proposed). And only a few days I received a wonderful lute—incredibly quickly, considering that it was shipped in Ireland and I live in the U.S. Great instrument, great service, ideal experience!

24 March 2025
Muzikkon logo

Reply from Muzikkon

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that you are so pleased with the quality and value of your 7 Course Renaissance lute.

Andy and the team always strive to provide honest, transparent, and responsive service, so it’s wonderful to know that this made your experience a positive one.

We’re glad the lute arrived safely and so quickly, and that you’re enjoying playing it. Your kind words mean a lot to us, and we look forward to supporting you again in the future.

Warm regards,
The Muzikkon Team

Rated 5 out of 5 stars

Perfect!

Have wanted a bodhran for many years having played the drums a long, long time ago. Muzikkon have great range for sale, delivery was quick, a lot of care had gone in to the packaging and quality of the instrument is very high a - I am very pleased, YouTube lessons in hand! Well done Muzikkon. God bless you. David.

24 March 2025
Muzikkon logo

Reply from Muzikkon

Thank you so much for your kind words! We’re delighted to hear that you’re pleased with your new bodhrán and that it arrived quickly and safely. It’s wonderful to know that our care in packaging and craftsmanship met your expectations, and we’re especially glad that David could assist you throughout the purchase process.
Wishing you lots of joy as you reconnect with drumming and explore your YouTube lessons. God bless you too!
Warm regards,
The Muzikkon Team

Rated 5 out of 5 stars

Love my Concert Baroque-ulele

Shipping time from Ireland was reasonable. Instrument was well-packaged and seems to be well built. I replaced the strings (the ones supplied didn't sound as period as I was after), and it sounds great!

28 February 2025
Rated 5 out of 5 stars

Beautiful tone

The packaging of the harp was very secure. The case and strings I ordered were well packed. I am beyond pleased with the harp. It has a beautiful tone and is lovely.

21 February 2025
Rated 5 out of 5 stars

29 String Ard Ri Harp: Affordable and Beautiful

I am absolutely thrilled with my 29 String Ashwood Ard Ri Harp! It arrived well-packaged and in perfect condition. The harp is visually stunning and produces a beautiful, resonant sound. All the levers work flawlessly, making it easy to change tones smoothly. The strings hold their tuning well from the first day, allowing me to play right away.

I'm completely satisfied with this purchase. The string tension is just right – taut enough for a clear sound, yet gentle on the fingers. I hope this harp will last for years to come, though only time will tell. As of now, it's a fantastic instrument for anyone starting their harp journey. The 29 strings are enough to satisfy my musical needs. The size is perfect, and it's so well-balanced that I barely feel its weight on my shoulder. The included gig bag is a wonderful bonus. I spent a long time searching for an affordable harp, and this one seems to be the perfect balance between price and quality. Highly recommend!

20 February 2025
Rated 5 out of 5 stars

Great lute and a great company!

Responsive customer support, the lute arrived quickly (in the US), the lute is great quality and I am excited to learn it. It would have been nice to have some tips included for tuning and some peg dope applied to avoid tuning peg slippage. But I was able to get it all figured out eventually. Thank you Muzikkon!

12 February 2025
Rated 5 out of 5 stars

Baroque guitar

I purchased a baroque guitar. The instrument is well made, sound is great, and the price is accessible.

I recommend contacting the shop before placing an order, since shipping times can be affected by holidays and other factors. Once contact is started the shop's response is fast and efficient.

6 February 2025

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