While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.7

Bad

TrustScore 1.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

this is the worst halal marriage or…

this is the worst halal marriage or whatever this is. i had three potential hook ups, one guy doesnt know what he is doing with his life, one guy kept sending me pics of himself with a towel around him after taking a shower (not sure why), another guy was being too sexual online (to be fair, we were both). this is a joke, most of these people either do not want to get married and they just want to waste people time or they are bored. dont waste your energy or money. this was mentally and emotionally draining for me. the socials on muzzmatch are people complaining about the experience they had - bunch of unhinged individuals

23 August 2025
Unprompted review
Rated 1 out of 5 stars

It's criminal app take money from…

It's criminal app take money from people and straight after blocking people when i massage them they told me we will no give you the money back and block me from the app shame on you they call them self muslim but eating harm money and they don't have real people shame on you inshallah you don't go to heaven inshallah you go to jahanam 🤲

26 May 2025
Unprompted review
Rated 1 out of 5 stars

Poor app

Locked profiles, matches are rare due to app built poorly with the aim of encouraging users to subscribe! I don't recommend.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

its a scam app by a pakistani-British owner

its a scam app by a pakistani-British owner who is using the term "halal match making" and pulling in desperate Muslims to find a match by making them pay ridiculous amounts of money.
More than half the men and women here are just having fun here and are gold diggers
men looking for hot girls
women looking for rich good looking men

there is nothing Islamic about it its just tinder with a different name but EXPENSIVE

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Muzz

Avoid Muzz. They banned my account for a stupid reason and refused to refund my Gold membership. On top of that, it's run by Zionists something to think about before supporting this app

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

Waste of time, money, and hope!

This experience has been incredibly disappointing and humiliating. There are far too many bots and fake profiles out there! They lure you into paying for a membership by offering fake likes through their algorithms, and once you commit, you end up feeling foolish. Don't waste your hard-earned money or hope on these social experiments—choose to invest in yourself instead and search for genuine connections in the real world!

Many of these fake profiles will try to entice you into trading on various platforms, which are also bogus. I would share screenshots to prove my point, but just search Instagram or Snapchat for the evidence! Don't let yourself be fooled or discouraged. This app is designed to take advantage of us. Get out there and be yourself in real world guys!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Banned for no reason no explanation

Like the rest banned for no reason, no explanation.. appalling customer service what I'm saying the is no customer service.. emails bounce back.. absolutely disgusting behaviour.. this app should be removed

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Now going as Muzz

Now going as Muzz. I am a thoughtful sincere Muslim woman. looking for Halal Marriage to a sincere Muslim man.
On Muzz nothing of the above applies to this website.
More vetting of the Men needs to be done by Muzz.
Have had the worst experience ever on this website.
Please keep away ( sincere Men & women) .
Would give it no stars if I could.

21 November 2022
Unprompted review
Rated 1 out of 5 stars

The WORST customer service I have ever experienced!!

I have a paid subscription, I paid £79.99 and my account has been blocked without a valid reason given! I tried to send a reply to the generic email telling me I was blocked but it bounced back as it was a no reply email address. This is appalling customer service. How can you block a PAYING member and NOT allow them to know EXACTLY why you blocked them and give their account of events?! Absolutely the worst customer service. Extremely dissapointed and will be doing a chargeback to get my money back!

18 August 2021
Unprompted review
Rated 1 out of 5 stars

I have been on this app for 2 months…

I have been on this app for 2 months now. I bought the gold membership twice. This app is dreadful! It’s mentally draining and negatively affects you emotionally. I liked profiles 2 months ago and received a response from one of them a month later. I unblurred my pics and he said that I am beautiful. It took him 2 days to respond to my last message. He kept on replying back a couple of days later. I then asked him if he wanted to continue. He apologised and said that he isn’t active on here and gave me his Snapchat instead. I added him on snap and he wasn’t active on there either. When he eventually did respond he asked me to ‘send him pics’ of myself. That was his first message. I told him that I’m not comfortable to send him more pics of mine when he’s seen 3 already on my profile and that we didn’t even know much about each other. He carried on replying late on snap so eventually I had to block him because of a few reasons. To me it just seemed like he was just bothered about looks and nothing else. Also he lied about having a masters degree and his job and when I caught him out he mentioned that his friend made his profile for him. What a lame excuse. I wasn’t convinced and didn’t find him to be genuine. These days you have your phone on you all the time and why would you need anyone else to make a profile for you when you’re capable of doing so yourself?

I’ve come across a lot of time wasters even though I’ve mentioned on my profile that I’m not looking for any. Also, people liked me first then when I liked them back and I revealed my pics, most of them ghosted me, unmatched me or blocked me. Or other times, after matching they said salaam how are you and after that no more messages. How rude is it to unmatch or block people without saying anything?

I had a guy who wanted to be in a long-term relationship (we lived miles and miles away) and according to him if it worked out then we would get married and if it didn’t then we wouldn’t. I wasn’t happy to be in a relationship and I mentioned that is not what I’m looking for. After that he blocked me. He also mentioned that he had been on many dates talking to girls on here. He told me his last date didn’t go well because the girl disclosed that she still had feelings for her boyfriend.

After that a guy wasted my time for a month with no mention of marriage. He used to text about silly things. I wonder how I had the patience to deal with him.

Another guy I matched with was inactive on here as well and 2 weeks later he said he’s active on snap. So I added him there. He was also after my looks and wanted to see more pics of me. He asked 2/3 times to see my pics even after seeing some pics I posted on my snap story and mentioned that I looked cute. I also said that I don’t know him enough to send him more pics of me. I asked him if he had insta or fb he said that he didn’t have any social media like that. I found him on fb and on insta and his fb pics didn’t seem genuine at all. He looked dodgy on fb.

No ones here to get married! Majority of them want to pass time or have a fling. If they find someone better they’ll ghost or block you. Muzmatch should have a feature where you’re only allowed to talk to one person at a time and if it doesn’t work out then they will be allowed to move on.

Some of the men I’ve matched with have asked for my number straightaway or mentioned that they would like to speak on the app. Bearing in mind we literally said hello a few minutes ago and we barely know each other’s names. I found this very strange! I don’t want to be giving a stranger my number or be speaking to them a few minutes after matching.

The profiles that I liked when I first signed up for this app have still not responded which suggests all those profiles are inactive. Why would you place yourself on here if you’re not going to be active?

I’ve not updated my membership because it’s not worth it. And now I will be deleting it because it is useless and pointless.

10 November 2020
Unprompted review
Rated 2 out of 5 stars

Some advice to offer for genuine individuals that are using this app

This app is a waste of time (to some degree) and I would advise everyone using it not to invest their emotions into it. Just like the other negative reviews given, I can definately confirm that there are a lot of timewasters who are looking for a 'fling' or would message you for a while and then ignore you. I assume this is because most of the profiles are fake, or are inactive.
As I had blurred my pictures due to privacy, I can confirm that I did receive a few messages from the 'so called potentials', but as soon as I revealed my pictures, they would block me without a logical reasoning (these were people who were Doctors, lawyers or in other words people that were working in prestigious professions). Not only is this unprofessional, but it shows how insecure and immature some men can be (I am not judging every man out there as I will futher explain the positive sides I had encountered in a moment). As an adult, I firmly believe that it would be wise to atleast out of politness say that there isnt any compatibility instead of just 'blocking' the person. I have also unfortunately seen a few profiles with unislamic pictures (if they had a screening in place, then I am 100% sure that something would have been done about it). On one occassion, I was talking to a guy who eventually started to send me very explicit messages (despite claiming to be super religious with a beard) (astaghfirullah) and it made me wonder how people like that get away with it (I did end up blocking him). It also upsets me as it tarnishes the reputation of genuine brothers out there which I firmly believe do exist.
I have given it 2 stars as I do believe that there are genuine people out there who are using this app to find their potential spouse, as I have personally encountered a few men who were polite and I myself had a genuine, halal conversation with them. But saying this, there are MANY TIMEWASTERS and it will take time for you to figure out who those genuine people are.
I would say for those who are looking for a genuine and halal relationship to use this app as from my own experience, it has allowed me to grow by enabling me to distinguish between the characteristics of what I want in my future potential InshaAllah.
I would'nt recommend investing in the 'premium' subscription, as I can confirm with the other reviews that it would be waste of money. Their customer service is also very appauling, as you are basically on your own when using this app, and no one will/would respond to you if you do encounter any issues.
I really hope this review helps you all out there, and may Allah make it easier for those that are genuinely ready to look for that special 'someone'. Ameen.

21 October 2020
Unprompted review
Rated 1 out of 5 stars

There is a lack of support in all…

There is a lack of support in all aspects of the service they are providing. They don't respond to emails in a timely manner. There is no contact telephone number either. Finally, why do guys have to pay for the membership but not ladies.
I get the feeling that the company are only considered about making money at the expense of providing outstanding old school care. Marriage is a major chapter of a person life whether its their first or second. When you don't provide the necessary client support and advice then members will not join or remain. For example; I was getting to know a girl and the next thing you know she stops communicating, I asked for your support and all I got in return was move on the next one, there is enough fishes in the sea. Its not a numbers game, you are playing with people emotions. That is not how our God SWT and prophet muhammad peace be upon him, suggest that is how people interact and more importantly court the opposite sex. Finally you need to change ethos, rules and behavior of users. We should use technology but in conjunction with old school traditional character i.e patience, compromise, respect to name a few.

11 March 2020
Unprompted review
Rated 1 out of 5 stars

Not a brilliant concept

Muzmatch is similar to Tinder, the way it functions is designed to be a doss. It is easy to swipe left or right without going into the profiles to read them. It is not serious at all; it is more like a game. It definitely is not worth £20 a month for the Premium membership. I'm not sure if charges apply to ladies though but for men it does

30 December 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look