MY Deco-shop Reviews 47

TrustScore 1.5 out of 5

1.5

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1.5

Bad

TrustScore 1.5 out of 5

47 reviews

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Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Money stolen

My order was never fulfilled and any request to release the money I paid is ignored. Please give me my money back. My order number is 7586381, i paid £720 for two products

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Points to a scam, so why is it possible they still operate

I have just seen a review from January 2026. The lady indicated the same order number as mine #7586318.
How is this even possible. It can only mean one thing:
My order of Luby Sofa was made and paid on 21. September 2025.
No reply to my queries, no update, no delivery, no return of payment, no communication, nothing.
Points heavily to a scam. And yes, spam folder is always checked.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam,

Absolute scam,

AVOID at all cost

Bought a chair over a month ago, no communication from emails or phone calls. £348 gone.

Please don't waste your time.

I have checked my spam, I habe received no emails and have received no phone calls.

31 July 2025
Unprompted review
MY Deco-shop logo

Reply from MY Deco-shop

This is another error. Your order was shipped to you on time. The stated maximum shipping time is 5 weeks. It was shipped to you on August 28th. Please check your spam folder. We have kept you informed by email. You can also find our messages in your order history. Thank you for correcting your note and your testimony.

Il s’agit encore une fois d’une erreur. La commande vous a bien été expédiée dans les délais. Le délai d’expédition annoncé est de 5 semaines maximum. Elle vous a été expédiée le 28 août. Merci de vérifier votre dossier spams. Nous vous avons tenu informés par emails. Vous retrouvez également nos messages dans l’historique de votre commande. Merci de corriger votre note et votre témoignage.

Rated 1 out of 5 stars

This retailer will steal your money, exercise extra caution!!!

Exercise extra caution as this retailer will steal your money!
My Deco-shop has not refunded my order cancellation, effectively leaving me without my money (650 Euros). I reported this issue to the police, my bank, and Signal Conso. They never read anything from Signal Conso, which indicates My Deco-Shop doesn't care about their reputation. I was informed by Signal Conso that the retailer has chosen not to respond to the report I submitted to them. Additionally, all my attempts to communicate with the retailer have gone unanswered.

They still trade and will steal your money. It is just unbelievable they are still trading!

Date of experience: 08/07/2025

8 July 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

The retailer has not refunded my order cancellation, effectively leaving me without my money (650 Euros). I reported this issue to the police, my bank, and Signal Conso. I was informed that the retailer has chosen not to respond to the report I submitted to Signal Conso. Additionally, all my attempts to communicate with the retailer have gone unanswered.

I am very concerned that this retailer still trades and other people will be scammed.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam or just really terrible…

Scam or just really terrible communication, either way not worth it.

Placed an order on 25th Jan, still waiting today. You have to chase for a lead time and it’s vague at best. Rarely reply - I have received two in response to eight sent; and they clearly don’t offer proactive updates.

The manufacturer doesn’t seem to have received the order. I have since asked for proof the order has been placed with the manufacturer and been met with silence. If there is no reply this coming week then I will be asking my credit card company to step in, sadly.

19 April 2025
Unprompted review
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