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MY Furniture/de Reviews 

1,279
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My furniture arrived on time and is of very high quality. I’d definitely recommend.

Company replied

Rated 5 out of 5 stars

Really cannot be more happy with this company. Got my dinning chairs and a set of three bar stools. Amazing quality and looks, wish I will be getting more of their stuff in the near future. Hope that... See more

Company replied

Rated 4 out of 5 stars

Overall nice furniture. Some minor marks on the mirror- which is overall nice - still for that price ilI expected it perfectly - not with really minor issues.

Company replied

Rated 5 out of 5 stars

I ordered a hanging light from My Furniture and we absolutely love the product. It is one of the best purchases I have made. The delivery was earlier than expected and the package was very good. The... See more

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Company details

Written by the company

Wir sind begeistert von Luxus, qualitativ hochwertigen Produkten und gutem Kundenservice zu vernünftigen Preisen. Wenn Sie der Meinung sind, dass wir diese Ziele nicht erreichen, sprechen Sie uns bitte an und wir werden unser Bestes tun, um Ihr Problem schnell zu lösen. Wir suchen auf der ganzen Welt nach Produkten, die unseren Kunden den besten Wert bieten. Bei Qualität gehen wir keine Kompromisse ein. Wir sind sehr stolz auf unser eigenes Polsterteam. Long Eaton ist seit langem das Herz der britischen Polsterbranche und dieses Erbe bedeutet, dass wir mit den besten Handwerkern zusammenarbeiten können. Wir liefern die meisten Artikel innerhalb von 3-6 Arbeitstagen aus, die Lieferung für schwerere und maßgeschneiderte Artikel kann etwas länger dauern. Lieferung ist für Deutschland und Österreich inklusive Wir sind bestrebt, alle Anfragen noch am selben Tag zu beantworten, normalerweise innerhalb weniger Stunden. Wir wünschen Ihnen viel Spaß mit Ihrem Einkauf bei uns.


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4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,279)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

We are delighted with the dining chairs…

We are delighted with the dining chairs we ordered from myfurniture. The quality is great, delivery was hassle free. Would order from them again.

19 May 2019
Unprompted review
MY Furniture/de logo

Reply from MY Furniture/de

Dear Leonie, thank you so much for taking the time to post this so nice review. We are glad you are happy with the quality of our Torino Dining chairs and our service. We are looking forward to your next visit!

Rated 1 out of 5 stars

I did not get the product on time

I did not get the product on time. False advertisement at Amazon... it was supposed to be delivered in 2 days an it’s gonna take 2 weeks. As it seams a monkeys is calculating the travel time from the UK to Germany.

19 March 2019
Unprompted review
MY Furniture/de logo

Reply from MY Furniture/de

Dear Enrique
You purchased a Flavia low chest .This particular item as a number of others belong to those we sent with transport companies / on palette because of their size and for the better safety of the items. We are actually very sensible on the safe transportation of these bigger items and we believe that this precaution measure meets also the interests of our clients. For these deliveries we have a frame of 1-2 weeks delivery time A delivery time of 3-6 working times is given only for smaller/medium items . A delivery time of 2 days for deliveries in Germany is not at all mentioned
The item was loaded in UK out from our Warehouse on 13.03 and was transported to Germany. In your case this was done in less than 5 working days (excluding Weekend) as it reached the local Depot on 19.03 We know that the company contacted you very fast and that any delay was due to the fact that you wanted to pick a date you would be present at home.
We hope that above helped to clarify and that you can reconsider your view towards MY-Furniture . Thank you

Rated 5 out of 5 stars

Good quality and design

Good quality and beautiful designs. Bought the second mirrored dressing table from them. Delivered quickly and without any issues.

14 January 2019
Unprompted review
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Reply from MY Furniture/de

Vielen Dank

Rated 5 out of 5 stars

Good delivery to the Czech Republic.

15 August 2017
Unprompted review
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Reply from MY Furniture/de

Thank you very much for your very good review. Happy to read that everything worked to your satisfaction with the delivery to Czech Republic! We hope you will enjoy the Clement Lights and we ‘ll be happy to welcome you again at our online-shop

Rated 5 out of 5 stars

Super ++++++

Super++++++++++

20 June 2017
Unprompted review
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Reply from MY Furniture/de

en----- Thank you very much! Vielen Dank! Die Artikel aus der Chelsea Reihe machen uns wirklich stolz :-)

Rated 4 out of 5 stars

Good quality of materials. Small issue in the assembling

Good quality of wood and strong structure. Small issue in one of the legs when we tried to assemble it but we fixed using one less washer.

29 January 2017
Unprompted review
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Reply from MY Furniture/de

Vielen herzlichen Dank für Ihre Bewertung und dafür dass Sie unser Kunde sind.

Rated 5 out of 5 stars

Everything perfect

Very good service and quick delivery

7 December 2016
Unprompted review
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Reply from MY Furniture/de

Vielen herzlichen Dank für Ihre Bewertung und dafür dass Sie unser Kunde sind.

Rated 5 out of 5 stars

bin sehr zufrieden tolle service

super preis super service super möbel

5 December 2016
Unprompted review
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Reply from MY Furniture/de

Vielen herzlichen Dank für Ihre Bewertung und dafür dass Sie unser Kunde sind.

Rated 5 out of 5 stars

Very posh looking mirrored couch table

I am very pleased with my order. Came very well packed within just a few days to germany. Looks very nice

2 December 2016
Unprompted review
MY Furniture/de logo

Reply from MY Furniture/de

Vielen herzlichen Dank für Ihre Bewertung und dafür dass Sie unser Kunde sind.

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