My Amazon Guy Reviews 

494
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally professional, highly knowledgeable, and very effective at managing storefronts, listings, and advertising strategies. People consistently highlight the clear communication, prompt responses, and proactive approach shown by staff members. Reviewers deeply appreciate the tailored guidance and dedicated support that consistently helps improve overall business performance, sales, and online visibility. Some reviewers were not happy with full-service management, noting that ad spend and advertising costs increased while sales declined. Consumers also experienced issues with inconsistent team assignments, lack of proper structure, and poor communication regarding complex account tasks.

What people talk about most

Service

People report positive experiences with service, noting that the team is responsive, highly proactive, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting deep industry knowledge and proactive support.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting great communication, proactive... See more

Product

Customers consistently note positive experiences with product, highlighting that the team is easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initial order on boarding had some communication issues, and I was a bit surprised upon order acknowledgment to find that I had to pay an additional 400.00 an hour if I wanted to speak with the perso... See more

Company replied

Rated 4 out of 5 stars

My Amazon Guy was a solid company to work with. They were on top of communication and reached out to us with reports and metrics. I wish they would have dove into our business a little more and as... See more

Company replied

Rated 5 out of 5 stars

Working with MAG has been a game changer for our business. Their team is highly knowledgeable, proactive, and thorough in everything from PPC optimization to catalog management. They communicate... See more

Company replied

Rated 5 out of 5 stars

Coming from Etsy to the Amazon ecosystem with a rebrand/relaunch as a one person team has been an uphill battle. Met Noah at Amplify Founderverse during an Amazon Brand intensive where every question... See more

Company replied


Company details

  1. Marketing agency
  2. also in
  3. Online marketing agency

Written by the company

A full service Amazon agency that helps brands increase their market share.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(494)

105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So Helpful

My Amazon Guy puts out such helpful content. If I ever have any Amazon Questions, they have a video for it. Thank you.

19 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Love hearing that! That’s exactly the goal—real answers for real Amazon problems. Glad the content’s been useful whenever questions come up. Appreciate the support!

Rated 1 out of 5 stars

Nope. Go elsewhere.

Filled out their form to schedule a call on their website. Never received an email confirmation so I called and spoke with their a.i. robot answering service. It confirmed that I had a meeting scheduled. Half an hour later I received a phone call from Marcela telling me the form never went through and resubmitted my information. She asked me to refresh my email because she received confirmation that it sent on her side. I told her I was checking and she hung up on me! Never did receive that email either. I would stay VERY far away from this company as these first interactions were definitely huge red flags of what's to come!

17 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

For clarity, our team assisted in confirming your call via our hotline after you reached out. Shortly after that confirmation, you requested to cancel the call, which we honored.
Following that, Noah sent an email offering a free coaching call should you want to reconnect and talk through any questions, with no obligation.
We appreciate the feedback and wish you the best moving forward.

Rated 5 out of 5 stars

I’ve had a great learning experience…

I’ve had a great learning experience with MAG. Their content is clear, practical, and based on real Amazon selling experience—not just theory. I learned a lot about Amazon PPC, listing optimization, and overall account strategy, which helped me understand how to work on both agency and brand-side Amazon accounts. The team explains concepts in a simple, actionable way, making it easy to apply what you learn. Highly recommended for anyone serious about building real skills in Amazon.

17 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We’re thrilled to hear that our content and approach helped you gain practical, actionable skills in Amazon selling and account management. It’s exactly what we aim for—making complex concepts simple and applicable. We really appreciate your recommendation and are excited to see you continue growing your expertise!

Rated 5 out of 5 stars

Exceptional Expertise & World-Class Support

Working with My Amazon Guy has been nothing short of exceptional. Their depth of Amazon knowledge is unmatched, and their team consistently goes above and beyond. They’re responsive, reliable, and fully committed to driving success.

What stands out most is their dedication — they monitor performance closely, make smart recommendations, and execute with precision. We’ve seen meaningful improvements thanks to their hard work.

A first-class agency and a true partner. Five stars without hesitation!

10 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We love wins like this! Our team’s dedication, expertise, and hands-on approach have made a meaningful impact. Partnering closely with sellers to drive real results is exactly what we aim for, and your kind words mean a lot. We truly appreciate your trust and five-star recommendation!

Rated 5 out of 5 stars

Main Image CTR Boosted A Lot

When we got back our new Main Image, CTR jumped 2.5-3X within days. Huge help!

5 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We’re thrilled the new Main Image made such a big impact on your CTR so quickly. It’s always great to see strategy translate into measurable results. Thanks for sharing the win!

Rated 1 out of 5 stars

The worst of the worst of the worst!

The worst of the worst of the worst!

Incredibly high priced. No value. Switched managers 4x in 12 months. Rude.

Did a trademark for us wrong and then left us hanging when Amazon denied it. I was cordial with him and he BLOCKED me on all social medias. Total clown show this guy is running.

28 December 2024
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

This is a fake review with a fake name with a single review on their account. They did not respond back with their info and proof of customer.

It's also not possible to do a Trademark "wrong" the USPTO may reject a mark at their discretion. We have filed 2500 TMs and registered them successfully with Amazon. -Steven Pope

Rated 5 out of 5 stars

Steven Pope: Legend / MAG Owner

I worked with MAG during the Covid era while working for a company I am no longer with. We worked with a guy named Thomas, who was a pleasure, and I believe the knowledge and value brought to the table was solid. The expectations from the company that I worked with were excessive. When I left, they were still working together, and I have nothing but good things to say about MAG - I won't comment on the "client"

However, my review here isn't meant to focus on MAG - I want to bring some positive attention to Steven Pope because the guy deserves it. I've followed him on LinkedIn for a while now, and his contributions have been constant....raw....honest....truly not the type of content you see coming directly from the founder of a company like this. He grinds like no other, and it's impressive and has been the first to bring news to the Amazon community more than once. Whether he's got personal things to deal with or changes taking place at the company, this is a guy who will lay his cards out anytime, and that level of honesty is admirable. Some may take offense at times, but sometimes the raw truth just isn't for everyone...and that's what you're going to get.

Most of the time his LinkedIn posts are educating the community and I consider him to be among the top people sharing information consistently like that.

He also takes the time to coach/chat with some randoms like me and will throw some tips out and help if he can - and he's never sent me an invoice for that, so that's a pretty quality way to operate.

He's just a very unique and hardworking guy, and I don't think he gets enough credit for this. I don't know him personally, but we've chatted enough that I can tell you he is truly a genuinely kind person and business owner who started from the bottom and climbed to the top by working his ass off - literally, look at the guy, he's reverse aging and in the best shape of his life on top of it all. Doing everything he is doing takes true dedication and ambition - and he's a rare gem that isn't appreciated enough.

Much Respect to The Pope!

5 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thank you so much for sharing this incredibly meaningful review. We truly appreciate you taking the time to reflect not only on your past experience with MAG but also on the impact Steven has had on the Amazon community.

Thank you for the respect, the recognition, and the generosity of this message. We’re grateful for your support and wish you continued success wherever your journey takes you.

Rated 5 out of 5 stars

This agency actually listens to your…

This agency actually listens to your suggestions and implements them as well as presenting you with more options. They aren’t afraid to step out of the box

1 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thank you for the great feedback! We’re glad to hear that our collaborative approach stands out. We appreciate your trust and look forward to continuing to bring creative, out-of-the-box solutions to help your brand grow!

Rated 5 out of 5 stars

Review for My Amazon Guy (MAG) Team

Working with the My Amazon Guy team has been an absolute game-changer for my business. From the start, their professionalism, communication, and deep understanding of the Amazon platform gave me total confidence that I was in the right hands.

They transformed my store into a polished, professional, and high-performing showcase of my brand. The attention to detail—from optimized listings and beautifully designed images to keyword strategy and advertising management—has been truly impressive.

Since partnering with MAG, I’ve seen a significant increase in sales and visibility. Their team not only understands the technical side of Amazon but also brings creative insight that makes my products stand out in a crowded marketplace.

I’m so grateful for their hard work and expertise. If you’re serious about growing your business and want a dedicated team that truly delivers results, I highly recommend My Amazon Guy. They’ve exceeded my expectations in every way!

⭐️⭐️⭐️⭐️⭐️
— Jewel, Owner of Holistic Pet Care

3 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thank you so much for this incredible review! We’re thrilled to hear how impactful the partnership has been for your business. Our team takes great pride in combining technical expertise with creative strategy, and it’s rewarding to know that the attention to detail—from listing optimization to visuals and advertising—has made a real difference for your brand.
Seeing your growth in sales and visibility is exactly why we do what we do. We’re grateful for your trust and are excited to keep supporting your success on Amazon. Thank you again for the strong recommendation and for being such a great partner!

Rated 5 out of 5 stars

Highly Recommend MyAmazonGuy

We have been working with myamazonguy for the past couple of years, and they have done a truly outstanding job managing our Amazon store.

They have been instrumental in helping us build, maintain, and successfully navigate the increasingly complex nature of Amazon sales and algorithms. The team's expertise and proactive support have been invaluable to our growth.

3 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thank you so much for sharing this! We deeply appreciate your trust and partnership over the past few years.
Our team is committed to delivering proactive support, expert guidance, and long-term stability for every brand we manage. We’re grateful to be part of your success and look forward to continuing to help you scale even further!

Rated 5 out of 5 stars

The all team was great

The all team was great ! Everyone was very patient and helpful. They did a great job beyond my expectations and my imagination. I would recommend My Amazon Guy to everyone !

2 December 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We're thrilled to hear that our team exceeded your expectations. Patience, support, and expert execution are core to what we deliver at My Amazon Guy, and it's great to know you felt that throughout your experience.

We truly appreciate your recommendation and look forward to helping you continue to grow your brand!

Rated 5 out of 5 stars

Dame and Lester at the AmazonGuy know…

Dame and Lester at the AmazonGuy know how to grow your Amazon Business! They literally optimize everything single thing for your seller account. We recommend 1000%

26 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

I’m thrilled to hear they’re moving the needle for your brand. At My Amazon Guy, we’re obsessed with optimizing every lever inside Seller Central — SEO, PPC, design, catalog… all of it.

Your recommendation means the world. We’ll keep pushing growth and giving you that white-glove MAG experience.

Rated 5 out of 5 stars

MAG is different (not your typical agency)

We've worked with many agencies who tend to slack after a few weeks or months of working together, but MAG is different they have surpassed our expectations and continue to deliver and perform every month. We've been with them for over a year now and we really do trust them with our Amazon account. They are very professional. Very happy. Would highly recommend.

24 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the amazing feedback! We know consistency is everything — it’s not just about quick wins, it’s about sustained results month after month.

Hearing that we’ve exceeded your expectations and earned your trust over a year means a lot.

Really appreciate the recommendation — we’ll keep delivering the professionalism and performance your brand deserves!

Rated 5 out of 5 stars

MAG is fantastic

MAG is fantastic; super responsive and they're really helping me grow my brand.

24 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks so much for the kind words! Our goal is always to be responsive and deliver real, actionable results that help sellers grow their brands on Amazon.

It’s great to hear that our support is making a difference — we’ll keep pushing to help your brand reach even higher levels!

Rated 2 out of 5 stars

Full-service package - very bad experience

I hired My Amazon Guy for their full-service package ($2,500/month) after having a good experience with them in the past. They handled an ASIN rescue for me once, and that went well — so I believed they’d be a reliable choice for full account management. Unfortunately, the full-service experience was nothing like the one-time job.

Over the three months I worked with them, profitability declined significantly. They managed to bump revenue for a short time, but only by aggressively raising ad bids. In my experience, this felt like a superficial, short-term tactic rather than real strategy. Yes, sales went up — but profit tanked. Once the inflated ad spend stopped, so did the “results,” leaving my account in worse shape than before.

Another major issue was inconsistency. The manager responsible for my account was switched during the contract, which only added to the confusion and lack of continuity. Combined with the fact that they frequently forgot important details about my account — even after being reminded — it felt like nobody truly had a handle on the big picture. The quality and attention to detail just weren’t there.

While the contract was active, they were responsive, and communication itself wasn’t the problem. But once the contract ended, that responsiveness vanished. I asked a straightforward question about whether my account permissions had been removed, and I received no reply at all. That’s not acceptable, especially when dealing with sensitive account access.

Overall, based on my experience, I cannot recommend My Amazon Guy for full-service management. The strategy felt shallow, profits suffered, account details were repeatedly overlooked, and the lack of consistency — plus zero follow-up after the contract — left a very negative impression. They did well with my previous ASIN rescue, but their full-service offering fell far short of expectations.

1 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thank you for your feedback. Team changes are something we are constantly trying to improve on. Turnover in the e-com agency is high, and MAG has one of the best employee retention rates that we know of. If we miss any message during the offboarding process regarding user permissions, please feel free to send us an email and we will be happy to assist.

Rated 5 out of 5 stars

Really helpful

I reached out to Stephen on LinkedIn, and he went out of his way to provide a link to a video related to my problem.
Really nice guy.

21 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for sharing this! I try to help every seller who reaches out because sometimes the right video or tactic at the right moment can save you hours of frustration on Amazon.

Glad the resource pointed you in the right direction

Rated 5 out of 5 stars

I reached out to Steven when I saw him…

I reached out to Steven when I saw him on Youtube years ago because he seemed honest and knew what he was talking about. Five years later, I couldn't be more pleased.

13 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Hearing that you reached out years ago and still feel confident and pleased five years later means a ton. That kind of long-term trust is what we work for every single day.

Thanks for sticking with us — excited to keep helping you grow!

Rated 5 out of 5 stars

Great experience working with the MAG team

I’ve really enjoyed working with the MAG team on my Amazon business. Vladimir has been excellent, always responsive, clear, and genuinely invested in helping us grow. He takes time to explain strategies and makes sure everything is ready before major events like Prime Day and Black Friday. The whole team is professional, detail-oriented, and easy to work with. Highly recommend them to any seller who wants reliable, hands-on support.

19 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the awesome feedback! It’s great to hear his responsiveness, clarity, and strategy have made such a big impact on your business — especially during big events like Prime Day and Black Friday.We build our team around professionalism, attention to detail, and hands-on support, so hearing that it’s coming through on your end means everything.

Really appreciate the recommendation. We’re excited to keep helping your brand grow!

Rated 4 out of 5 stars

Issue Finally Resolved, but at a Significant Cost

I originally hired My Amazon Guy to help fix a UPC issue on one of my main Amazon listings. The case became extremely complicated, and for several weeks the listing was completely stuck in stranded status with no resolution in sight. During that time, I faced major operational and financial difficulties.

However, as of December 5th, My Amazon Guy did successfully resolve the core issue, and the listing is now back online and working properly.
For this specific achievement, they deserve 5 stars, it was not an easy case, and they did eventually manage to fix what I hired them to fix.

That being said, the process leading up to the solution was very costly.
Because of decisions made earlier in the case, I incurred tens of thousands of dollars in removal fees, relabeling, lost Q4 sales, and operational disruptions that could have been avoided with a more careful initial approach.

So while I truly appreciate that the issue is now resolved, and I want to acknowledge their persistence and final success, I can only give 4 stars overall due to the significant financial impact this created for my business.

I hope future clients benefit from improved processes and clearer risk communication.
But again, I do want to emphasize: they ultimately solved the problem, and for that, I am grateful.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Helped me with My catalogue issues

Mag helped me out with fixing my parentage issues on amazon their team helped save the day with their quick turnaround time. Would recommend their service, worth every penny

15 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the kind words! Parentage issues can be a real mess on Amazon, so I’m glad the team was able to jump in, fix it fast, and save the day. We pride ourselves on quick turnaround times and getting listings back to full strength as quickly as possible.

Really appreciate the recommendation — glad to hear it was worth every penny!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look