This site is just a Loan broker portal, who sends your information everywhere. Within 15 seconds I had 5 people calling and texting my phone line.. Not what I wanted or needed - My personal informati... See more
Company replied
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See what reviewers are saying
Garbage Company! I never leave reviews, but had to for this company. This is such a scammy company. I was trying to apply for a loan, but the website said "verify identity" with a 3rd party site. I ha... See more
Company replied
It's really mind-blowing and amazing how in a twinkle of an eye you could get from one point to another. Let me hint you about CREDITFIX HUB. I had a very bad credit score of 462, 3 maxed out credit c... See more
I called a few other companies before choosing myAutoloan.com. The representative I spoke with spoke clear English, went over my options, answered my questions, did not attempt to pressure me, and was... See more
Company details
Information provided by various external sources
Apply online 24/7 in the convenience of your home or office - Lowest interest rates available – "*average customer saves $1900 in interest charges" - Premium Auto Buying Service available can save you thousands more on the price of a new car - Get approved and have a "check-in-hand" before going to a dealer - Refinance and lower your current interest rate and payments or even skip a payment - Offering Private Party and Lease Buyout loans Fast & Free - No fees or obligations - Private, secure and confidential *average customer savings are based on a random sample of application, funded loan data and various assumptions.
Contact info
5005 W. Royal Lane, Suite 209, 75063, Irving, United States
- 214-540-3350
- customer.service@myautoloan.com
- myautoloan.com
3.5
Average
971 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Loan Consultant Darin made the…
My Loan Consultant Darin made the entire loan process from start to finish seamless and addressed any questions or concerns I had in a timely manner.
16 March 2023
The ease of which I was approved and…
The ease of which I was approved and routed to Carvana was amazing. Super easy
16 March 2023
Could not ask for more.Thank you
16 March 2023
Very detailed and helpful
16 February 2023
Very smooth purchase process
16 February 2023
The process was very easy
The process was very easy, and I received a lower interest rate saving me $100 per month!
16 February 2023
Absolute Scam
Absolute Scam. NerdWallet recommended them and I will no longer take advice from them either. Impossible to get anywhere near the rate advertised. Phone calls from predatory lenders began within 5 minutes of completing the application. AVOID
Update: myAutoloan.com has sent a request for my personal information and if I do not comply, TrustPilot may take my review offline. Aside from this ridiculous policy of Trustpilot (which causes me to also not trust them), let me expand on my experience with myAutoloan.com.
The advertised rate on NerdWallet.com for a new loan was as low as 3.99%. My wife and I were looking at a 60 month loan on a NEW car. I was given 3 offers: the first was OVER 17% and the lowest I received was 5.99%. None of them were 60 months and one of the NEW CAR LOAN offers was over 7% for a used car from Carvana. I have since received 3 calls from providers I have not heard of at astronomically high rates.
For clarity, my credit score is 803 and my wife’s is 815. We have since gotten a loan from our local credit union at 4.25% which at the time of this review is the best we could find. If you are submitting yourself to a hard credit pull DO NOT DO IT AT MYAUTOLOAN.COM!
Also, shame on NerdWallet and TrustPilot.
12 February 2023
Unprompted review
Reply from myAutoloan.com
We're sorry you had a bad experience using our service and participating lenders loan offers. In a completely automated fashion, we process over 27 thousand application every month. We help thousands of consumers save money on car loans daily. We would love the opportunity to reach out to you to further discuss your experience but we do not have any contact information for you as you have not provided it here. Our CEO Greg Thibodeau would love to hear from you. You can email us at customer.service@myautoloan.com ask for Greg
They forwarded my information to…
They forwarded my information to predatory car sales people who did hard pull on my credit without my permission. Their website made it look like it would help me compare rates for a purchase I already had planned direct from the manufacturer but after submitting my information it gave me nothing useful, only spam and damaging my credit. AVOID!
8 February 2023
Unprompted review
Reply from myAutoloan.com
We have reached out to John and are looking to help resolve this issue.
Misleading advertising and poorly trained staff
Review of advertising materials as they use Bait & Switch methods, much more training of loan officers and processers required, as countless last minute requests, many that were not really required, systmes are corrupt and no information flow from website to lending arm. Basically, hard to believe they are in business.
10 December 2022
Made it very simple and easy
Made it very simple and easy. Answered any questions I had
16 December 2022
They were professional and easy to work…
They were professional and easy to work with. Solid company and trustworthy. I am glad I use them for my refinance loan. They are the broker and found a great bank to give me a competitive rate. Thank you AutoPay.
18 November 2022
found a great loan for me!
was helped finding the perfect loan for my vehicle purchase, seemed that the link to the third party provider didn't carry over the information I provided to myautoloan, this is less of feedback for customers and more for you as a company, as I received additional emails indicating my offer was still open, it appears you might not have gotten credit for the loan origination.
25 November 2022
Easy process
9 November 2022
Who the hell are you??
I have no clue as to ever doing business with this company. I don't know why I continue receiving emails as though I have. I'm now concerned that you have somehow opened an account in my name without my permission.
1 November 2022
Filled out info for financing and…
Filled out info for financing and received an instant offer from Carvana, who I would not touch with a 10 foot pole. Then got multiple calls from dealerships trying to sell me a car.
I already placed a deposit on a car and was looking for loan offers for financing, which is what this company claimed to offer. I received no loan offers.
16 December 2022
Unprompted review
3 problems with myautoloan.com:
3 problems with myautoloan.com:
- A ‘hard’ credit report was pulled without my consent or knowledge, affecting my credit rating.
- My info was shared with an auto dealer, although I was only seeking a loan and have purchased a car.
- No way to cancel the application and remove info.
5 December 2022
Fritz was very attentive and efficient…
Fritz was very attentive and efficient and ensured a smooth loan process for my end of lease buyout.
4 October 2022
I called a few other companies before…
I called a few other companies before choosing myAutoloan.com. The representative I spoke with spoke clear English, went over my options, answered my questions, did not attempt to pressure me, and was very professional overall. The whole process went quickly and smoothly. I will use them again in the future if the need arises and highly recommend their services if youre looking to refinance your auto loan.
6 September 2022
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