mybaker.co Reviews 

58
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TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Based in Hertfordshire this is the second time I have used My Baker and on both occasions the cake provided and the service was really exceptional. We have had a sublime black forest cake and now a su... See more

Rated 5 out of 5 stars

This is a wonderful restaurant, based next to a Garden Centre, a hidden gem, on the Fylde Coast, Great Food, Great Lattes, lovely cakes, will definitely return, wot a great find, we will return as a... See more

Rated 2 out of 5 stars

I used MyBaker when I missed ordering a birthday cake in advance and the company managed to deliver one the following day. Here's the whole experience: - Ease of ordering 9/10 - Delivery 8/10 -... See more

Company replied

Rated 5 out of 5 stars

Everything was just perfect with the cake I ordered for my wife's birthday. From the initial help with the order to the cheerful delivery on a Sunday afternoon. The cake was glorious---Pistachio butte... See more

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4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.6

All reviews

(58)

26 reviews in the last 12 months

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Rated 2 out of 5 stars

Great looks but...

I used MyBaker when I missed ordering a birthday cake in advance and the company managed to deliver one the following day. Here's the whole experience:
- Ease of ordering 9/10
- Delivery 8/10
- Looks of the cake 7/10
- Actual taste 2/10

All in all, if you are in trouble and need a next day delivery mybaker is the one to support you. However, if you have more time and would prefer better quality I would recommend using another company.

14 January 2026
Unprompted review
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Reply from mybaker.co

Thanks for taking the time to share your experience. We’re really glad we could help with a last-minute order and that the ordering and delivery worked well for you.

We completely respect that taste is subjective, and we’re sorry the cake wasn’t to your liking on this occasion. As many of our other reviews show, most customers rate both the look and taste of our cakes very highly, and we’re always keen to learn from feedback like this.

Thank you again for choosing My Baker when you needed a next-day solution.

— The My Baker Team

Rated 3 out of 5 stars

Not a good value for money

We ordered a vegan red velvet cake for my daughter’s birthday. The taste was not good and the cake was falling apart when cutting. Overall, would not recommend this company.

7 December 2025
Unprompted review
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Reply from mybaker.co

Hi Elena, thanks for your feedback. I’m sorry to hear the cake didn’t meet expectations on this occasion, especially for a birthday celebration. We always aim for cakes that both taste great and cut well, so it’s disappointing to hear this wasn’t your experience. We appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Excellent Service & Delicious Cake!
I ordered from MyBaker.co and the whole experience was fantastic. The service and delivery were smooth and reliable, and the cake was absolutely delicious — fresh, beautifully made, and exactly what I was hoping for. I’ll definitely be ordering from them again. Highly recommend!

30 November 2025
Unprompted review
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Reply from mybaker.co

Hi Karishna,

Many thanks for these kind words -we're glad our cake hit the spot!


We look forward to taking care of the next one for you.

Best wishes,
Mark, Mel and the My Baker team.

Rated 5 out of 5 stars

MyBaker Wedding Cakes

We used MyBaker for our wedding cakes. We had a two-tiered more traditional cake and 30 minis, which looked beautiful and tasted delicious, both standard and allergen-friendly versions! We had an excellent experience from start to finish, the team took the time to understand our vision and could not have been happier with the end result! Highly recommend, thank you team!

20 November 2025
Unprompted review
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Reply from mybaker.co

Thanks for this kind review Robyn, we're glad everything went down a treat! Wishing you and hubby a fantastic life together!

Rated 5 out of 5 stars

Fast and Delish!

Fast. Quick. Home delivery. Delicious Cake. I found this company as I needed a corporate cake with a logo. I had little time. But the staff member was very lovely. He talked it through on the phone. I made the order and it was delivered on time. Everyone loved the cake- it was delicious and they wanted more. I would definitely recommend them!

18 November 2025
Unprompted review
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Reply from mybaker.co

Hi Samina,

Many thanks for this kind and generous review!

We always here for cakes for the office and the home, so just let us know if we can help again.

Best wishes,

Mark, Mel and the My Baker team.

Rated 5 out of 5 stars

Great Quality of Service and Biscuits

Mark and the team were very helpful, with a quick response time and no questions were too much.

We requested a large order with a short turnaround and we were not disappointed. The quality of the biscuits were exactly what we hoped for and we received great feedback. Thank you again and we look forward to ordering from you again

4 November 2025
Unprompted review
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Reply from mybaker.co

Hi Cheyenne,

Thanks for this lovely review, it was a pleasure to serve you and the team.

If you have any other upcoming celebrations or milestone events, we would be delighted to help.

Best wishes,

Mark, Mel and the My Baker team

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. We were late ordering and they were so helpful with advice and ideas. I would highly recommend this company and Mark was professional and very accommodating. They kept in touch on the day of the delivery letting us know when the cake would be delivered. We will definitely use them again.

15 October 2025
Unprompted review
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Reply from mybaker.co

Our pleasure Kim! We pride ourselves on making sure things run smoothly.

If you have another milestone or celebration coming up, we'd love to help!

All the best,
Mark, Mel and the My Baker team

Rated 5 out of 5 stars

we had a bespoke cake made and they…

we had a bespoke cake made and they were very patient with our request and always on hand when we had a question. The cake was amazing and the delicious.

highly recommend.

5 October 2025
Unprompted review
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Reply from mybaker.co

Our pleasure Attia!

Rated 5 out of 5 stars

Beautiful cake...

We had a beautiful and delicious cake made by My Baker for a magazine launch event. Special thanks to Mark for the extra quick turnaround time with the edible photo print!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

The perfect wedding cake

After a great experience with my birthday cake last year, we decided to order our wedding cake from MyBaker.
What a great success! The cake was beautiful, decorated with flowers that matched our colour scheme, and we had many compliments from the guests about how delicious it was — with one chocolate tier and one lemon.
The process was easy too as Paulina dropped it at the venue on the morning of our ceremony at no extra cost.
Thanks Paulina and the MyBaker team xx

13 September 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a birthday cake for my…

I ordered a birthday cake for my daughter and I couldn’t have been more impressed. The cake was absolutely stunning to look at and tasted even better, truly one of the best cakes we’ve ever had. The icing in particular was perfect, with just the right consistency, much better than on other cakes we’ve tried before. We received so many compliments from our guests, and most importantly, my daughter was over the moon with her cake. Thank you for making her day so special!

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely the best

Absolutely the best! So professional! The cake was the nicest and the most delicious ordered cake I have ever had. Thank you Mike and the team. I will be ordering again :)

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I have used a couple of online cake companies and thought I'd try a new one.This cake was for my cousin's daughter's 21st birthday and I decided to order the 6" Dripping in Blueberry Macaroon cake at a cost of £100.I wanted the best and their cakes looked amazing.On the day of delivery the lady making it called to say she was running late with delivering the cake and I said it was absolutely fine and not to stress at all as long as it got there.On seeing the cake here is my review...
The cake on the whole was stunning!!!What let it down considerably was the hand written Happy 21st Birthday message on the cake written in black edible ink on a little icing plaque on the front of the cake was very very amateurish for a cake in this price range.Unfortunately the cake was also very very dry.It's a great pity as the time and energy that went into decorating was amazing.It was beautiful but the last minute birthday message and dryness of the cake let it down hugely.I'd have given 5 stars for the designing of the cake but I've had to give one star for the amateur writing and being very very dry. Unfortunately I won't be using them again.

12 July 2025
Unprompted review
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Reply from mybaker.co

Dear Nic,

Thank you for taking the time to leave a review. I’m genuinely sorry to hear that your experience did not meet your expectations, especially for such an important occasion.

While we’re glad to hear you found the cake visually stunning, we’re disappointed to learn that aspects of the experience left you feeling let down. We take all feedback seriously and are committed to delivering consistently high standards across every order.

We’d really value the opportunity to understand more and to look into this further. If you’d be willing to contact us directly at hello@mybaker,co, or on 020 3239 4399, we’d welcome the chance to discuss your concerns in detail and explore how we can make this right—whether through a partial refund, credit, or other resolution.

Thank you again for your feedback, and we do hope to hear from you.

Warm regards,
Mark
Founder, My Baker

Rated 5 out of 5 stars

Delicious cake, fantastic service

I recently ordered a cake for a family celebration. The customer service was excellent and the end-to-end process was really simple. The cake arrived exactly as described, on time and most importantly it was delicious!
I will definitely use My Baker again.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

My Baker is one of my favourite…

My Baker is one of my favourite companies for freshly baked occasion cakes. Their choice of flavours are exciting, the ingredients taste fresh, organic, and are good quality, and the cakes are dangerously delicious! I have ordered various ones for special occasions and they are always graciously received. The service is also excellent. I would highly recommend My Baker for high quality delicious cakes and excellent service.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

This has to be one of the best cakes…

This has to be one of the best cakes I’ve ever tasted. I was slightly uncertain about trusting my daughter’s wedding cake to someone I didn’t know, but i didn’t need to worry - the cake arrived on time looking beautiful and tasting fabulous. We had lots of compliments from guests.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent cake

Excellent cake. Looked beautiful, tasted great, made with real food ingredients as if home-made and not full of E-numbers. Personalised cake topper. And with all that, a shorter lead-time than elsewhere and very friendly service.

12 July 2025
Unprompted review

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