MyBeat Reviews 547

Took hours waiting at their customer service. When I wanted to change providers I had to pay next month first, which wasn't a problem but then I got a message from the new provider that mybeat didn't want to give my phonenumber free... after a long wait with customer service they told me it's because of my savety i had to call them. So from now no problem, exept the new month just started so i had to pay for an extra month again. Same for my wife... her payment went automatically but I could stop mine and.... after another long wait they told me they understood why I was upset, I didn't have to pay, but because my wife already payed and she was not longer a customer, they were unable to pay back! So we paid like 1400sek to get rid of them! Positive about this, it was worth every krown to loose them!

After trying to assist an elderly relative in contact with this company, I am doubtful about them, their service, and most troublesome, their ethics. I would advice any would-be customer to be very careful and make sure to have all communication in writing.

Andreas was very helpful, understood the problem and solved it well. You need more of those people!

They refused to let me move my number, both during the move to a new phone company and after the move. And they refuse to answer my e-mails. This wasn't the case two years ago so I don't know what has changed.

I wish there was a possibility to give it a less than one star.This "company" (which is actually runned by a couple of people) is a total scam. I had an autogiro, but the payment did not go through, so instead of sending a notification about it to my email address, they sent it directly to inkasso where I had to pay a HUGE fee. I contacted the customer service and I showed them a concrete proof that I NEVER got a notification about a failed payment, but they refused to help without giving any valid reason.

I lived in Sweden for almost 10 years and I payed thousands of invoices to hundreds of different companies but this is the first time I get such a horrible experience!

Ps. Most of the positive reviews here are fake, so be careful!!

Had to change date for paying my invoices. No problems and very kind support

Very helpful and quick.

I had a problem with my voicemail so I emailed the support on myBeat. I got an answer after just a few minutes and the problem was solved. Good job MyBeat!

I used the wrong PIN-code to unlock my phone. I got the best help ever to fix that!

I have called the phone support for help two times and got help within 1 minute both times. Very friendly and helpful support.

Thieves without honor!

Honest but most of all they realy do care about the customers and their satisfaction.

Ärliga, men framför allt så bryr dom sig verkligen om kunderna och deras nöjdhet.

Telia and Tele2 has a lot to learn from My Beat.
My Beat does everything right that Telia and Tele2 does wrong.
The choice is simple.