My Beautiful Kitchen & Bathroom Reviews 

884
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and design teams for providing expert advice, being extremely helpful, and maintaining a polite attitude throughout the entire planning process. People frequently highlight that the installation crews execute projects efficiently, respect domestic properties by keeping work areas tidy, and deliver exceptional workmanship on finished bathrooms and kitchens. However, some reviewers were not happy with occasional installation delays, cleanliness issues, or unexpected functional defects that required subsequent repairs. A few consumers also noted that customer service and aftercare response times could occasionally be slow when addressing these specific property faults.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and attention... See more

Service

Customers consistently note positive experiences with service, highlighting that the process from initial... See more

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with their new... See more

Quality

People report positive experiences with quality, highlighting that the workmanship is generally excellent and... See more

Facilities

Consumers express mixed feelings regarding the facilities, highlighting both exceptional transformations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stuart and his team arrived when they said they would and just got on with the job, keeping us informed and answering any questions we had. The guys were friendly, polite and extremely tidy, cleaning... See more

Company replied

Rated 5 out of 5 stars

Really happy with our new bathroom, My Beautiful Bathrooms did a fantastic job. Really happy with the standard of work and the finished bathroom. Graeme and his instalation team were great never stop... See more

Company replied

Rated 5 out of 5 stars

Great from start to finish. From looking at the design, cabinets, worktops etc, survey & fitting all done professionally by friendly people. Great ideas I hadn’t thought of. Communication was excellen... See more

Company replied

Rated 5 out of 5 stars

my wife was a bit nevers after a bad experiance before but the people at my beautiful kitchen were so helpfull and not pushy in any way the hole proces went smothlay and the fitters were excelent on... See more

Company replied


Company details

  1. Kitchen supply shop

Written by the company

At My Beautiful Kitchen all kitchens are made to order, so no two will ever be exactly the same. But each one begins its life the same way – with a blank sheet of paper and your vision. What you end up with is a finished kitchen that’s a true reflection of your personality and taste. Using the latest CAD 3D Design Software, we work with you to create your Beautiful Kitchen. First we’ll measure your kitchen, noting wall sizes, ceiling heights and services. Then we’ll have a chat and get all your ideas for your new kitchen. And we’ll give you our ideas, too. This can be done in our showroom, or if you prefer, the comfort of your own home. After that, it’s time to start planning your Beautiful Kitchen. We’ll create a 3D design of our plans. The design will show cabinets, worktops, lighting, sockets, chairs, and even some plants so the design is as real as possible. This will give you a highly accurate representation of your new kitchen. In fact, the only thing you won’t be able to do is cook in it. When you’re happy with your design, the plans are yours to keep. We are happy to email the plans over to you or print them for you so you can show them to your family and friends. And best of all… All design all comes FREE with No Obligation Whatsoever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

884 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(884)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Kitchen and Service

At first we were toiling between MBK and DIY Kitchens, but as we were very impressed with the service we received from Benn at MBK we decided to go with them. He took us through all aspects of our kitchen design and we were very impressed by his advice and opinions. We did have an issue with over supply of some materials but this was quickly resolved to our satisfaction. Would highly recommend. Hope to do business with you in the future.

4 June 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Eddie

Thankyou for your kind review.

We are happy to hear you were impressed by our goods and the service you received from Benn. we will certainly pass your feedback on.

We are please to hear that the issue with the materials has now been resolved.

It is really nice to hear you would recommend us, as a small family business, we appreciate your support.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Very friendly and helpful staff. Happy with my new bathroom and would highly recommend. Excellent quality and finish!

11 August 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Afran

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Aga and Linda were helpful and answered any questions you had. We will pass your feedback on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team

It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Amazing en-suite

From start to finish we were guided well and offered all kinds of tiles, flooring, taps etc. really helpful. All costs were explained and delivery of the supplies was good too.
Fitting was seamless and nothing was too much for the fitting team.
Our new en-suite is simply stunning!!!!

16 August 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Elspeth

Thank you for your lovely feedback.

We are happy to hear you are delighted with your en-suite and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear David and Linda were helpful with your design and answered any questions you had. We will pass your feedback on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Everything about our experience was…

Everything about our experience was fantastic from the selection of bathroom furniture, tiles, fitments, etc to the delivery of these. Steve and his team who carried out the work were professional, very personable and we're very happy with their work.

4 August 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Louise

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Aga was helped choose your products and get your the design you were looking for. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Very pleased all round…

I was really pleased with the design and installation. Close scrutiny was paid to a reconfiguration and the company and installer went to great lengths to check that the design would work in what was a confined space. The only disappointment was the length of time I had to wait for the installation, however, this is the price you pay for organising work with a reputable company who come highly recommended.

18 August 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi

Thank you for your feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Edinburgh showroom. We are happy to hear Linda was helpful with your design and you got everything you needed. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Steven and his team.

We understand you had a to wait a week or so longer than expected to get your project started, but we
ensure all installation teams are assigned to suit the specification of each project.

We are happy to hear you are delighted with the final outcome of your bathroom.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Excellent service

Excellent service provided by both the designers and the installers. The designer (Euen) was very helpful and explained everything to us. Regarding the installers, top craftsmen work from start to finish. The installers were very polite, accommodating and professional… throughout the week, they left the work area/path nice and clean before leaving.
This is our second bathroom that this family owned company has done for us and looking to get the third bathroom done in few months time. I Highly recommend this company both fir price and service.

11 August 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi

Thank you for your lovely feedback.


Thank you for coming back for your 2nd bathroom project with us. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received in our Glasgow showroom. We will pass your feedback on to our designer, Ewan in our Glasgow showroom.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to David and Gary and their team.


Thanks again for coming back to us and it is so nice to hear you would recommend us, as a small family business, we appreciate your support.

When your ready for your third bathroom, let us know and we will be happy to help again.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 4 out of 5 stars

Materials arrived on time unfortunately…

Materials arrived on time unfortunately bathroom cupboard was damaged and a new one was ordered and fitted in a timely manner. Fitters were very helpful and made a good job of installing the new bathroom.

4 August 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Gerald

Thank you for your feedback.

It is lovely to hear you are happy with your bathroom and the over all service. We are happy to hear despite your unit being damaged in transit, it was replaced in a timely manner and did not hold up your project.

Thank you for the feedback on the installation team we recommended regarding their standard of work and that they were helpful during the installation. We will certainly pass your feedback on to Shaun and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

New Bathroom in Edinburgh

From the very start of the process in design and choosing the equipment to installation it was easy, friendly and exceeded our expectations. The quality is fantastic and has made such a difference to the bathroom. The installers were fantastic and nothing was too much effort. Well done and thanks!

28 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi David

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and the overall service you received.

Thank you for your your feedback on your experience in our Edinburgh showroom. We are happy to hear Abbi and Linda were helpful. We will pass your feedback on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Aaron and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Bathroom / en suite fitted

Had the main bathroom and en suite done and wouldn't hesitate to recommend this company. From our first appointment the service was great. Really professional all the way through and the team kept us informed all the way through to installation. The installation team (primo) were great also and both jobs were completed in 5 days. The result is amazing and has totally transformed both rooms. Thank you so much

25 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Danny

Thank you for your lovely feedback.

We are happy to hear you are delighted with your bathroom and ensuite and the overall service you received.

Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Linda was helpful with your design and answered any questions you had. We will pass your feedback on to her.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Euan and his team

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

A joy to work with.

From start to finish, everyone was helpful and professional.

The design team listened attentively to all our requirements, and the installation crew were friendly, efficient and very quick.

At every stage of the fit they were keen to keep us updated and come to us with any concerns or questions regarding logistics or aesthetics. We are very, very happy with the end result and finish.

14 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Christopher


Thank you for your lovely feedback. It is really appreciated.


We are happy to hear you are delighted with your bathroom and the overall service you received.


Thank you for your your feedback on your experience in our Glasgow showroom. We are happy to hear Emily was helpful with your design. We will pass your feedback on to her.


Thank you for the feedback on the installation team we recommended regarding their standard of work and communication shown during the installation. We will certainly pass your feedback on to Daniel and his team


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team


Rated 5 out of 5 stars

1st class job by a 1st class team

From our first visit to My Beautiful Kitchen & Bathroom showroom till the completion of our bathroom installation everything went like clockwork. Being able to see your proposed bathroom on a 3D computerised Vision was extremely helpful. Our dealings with Sharon, Ewan & Aga were always very constructive and informative. Our fitter Davie who was very polite and knowledgeable made a terrific job installing the bathroom with the assistance of his tilers Stevie & Gerry. Davie visited our house prior to installation and explained in detail the schedule of works for the week. The communication during the installation from the office was also very good ensuring everything was going to plan. I would have no hesitation what so ever in recommending this company.

20 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Andrew


Thank you for your lovely feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received from Aga and Ewan in our Glasgow showroom and from our customer service manager, Sharon. We will pass your feed back on to them.


Thank you for the feedback on the installation team we recommended regarding their standard of work and communication and attention to detail shown during the installation. We will certainly pass your feedback on to David and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Rated 5 out of 5 stars

Excellent job,the fitter’s Martin,Simon…

Excellent job,the fitter’s Martin,Simon and job without any hassle and cleaned up after them,would highly recommend.

22 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Jean


Thank you for your lovely feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Martin and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Rated 5 out of 5 stars

We chose My Beautiful kitchen and…

We chose My Beautiful kitchen and bathroom to do both bathrooms in our home as they were very competitive in their pricing. The quality of the goods supplied are excellent and certainly are value for money. The project was lead by Stephen who ensured everything went to plan with the fitting of both bathrooms and ensured our deadlines were met.The finish of both bathrooms is exceptional and we are really happy with the end product of our refit. I’am happy to recommend this company and its staff due to the quality and service provided.

18 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Simon


Thank you for your lovely feedback. It is really appreciated.


We are happy to hear you are delighted with your bathroom and the overall service you received.


Thank you for the feedback on the installation team we recommended regarding their standard of work and communication shown during the installation. We will certainly pass your feedback on to Stephen and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team





Rated 5 out of 5 stars

Bathroom Conversion

I cannot recommend enough the services I received from ‘My Beautiful Kitchen & Bathroom’. My bathroom was in a sorry state and unsuitable for my needs with limited mobility. Natalie did an amazing job of designing something that was perfectly suited for me. I needed an easy access shower that would require minimal maintenance. What was put forward was perfect for me and has given me my independence back.
I also can’t recommend highly enough the fitter Steven. He was excellent. Kept me informed all the way and dealt with unexpected problems hidden under the floorboards. The previous owner had left an array of pipes that were supposed to provide underfloor heating but only provided underfloor leaks.
Steven went above and beyond expectations and left the area spotless. This work will have a huge impact on my life and I can’t thank the team enough for what they have done.

7 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Jean


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Stirling showroom. We will pass your feedback on to everyone involved.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Steven and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




Rated 5 out of 5 stars

We are absolutely delighted with our…

We are absolutely delighted with our new bathroom ! The fitting team Paul, Steven, David and Daniel were first class from start to finish. Very professional, clean and tidy whilst working and each one clearly knew their trade well. Can't praise them all high enough and all are are definite asset to My beautiful Kitchen and Bathroom. Appreciated the follow up phone call from office to ensure we were happy with everything when completed . We will be looking at a new kitchen next year and will definitely be in touch with the company again . Very happy indeed !

1 July 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Caroline


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received from our design team through to our after care call from our customer service manager.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team

It is really nice to hear you would recommend us and happy to come back to us when you are starting your kitchen project. As a small family business, we appreciate your support.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Replacement Ensuite

I found the company on Instagram and they looked professional with good reviews; my ensuite renewal was handled very well from the initial time at the Edinburgh showroom, the home survey, the detailed quotation and finally the installation; all very clear on the process and the installation was all done in the time scheduled; very happy with the final product and dealing with everyone at My Beautiful Bathroom.

30 June 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Paul


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Edinburgh showroom. We will pass your feedback on to Karolina and Linda


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Dean and his team


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Rated 4 out of 5 stars

My Beautiful Bathroom

After a few communication hiccups everything went according to plan. Really pleased with our bathroom when completed. The fitters and tiler were very professional and tidy. The old bathroom materials were removed quickly and a good job was done by everyone.

23 June 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Tom


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service.


We are sorry for the initial communication issue and are happy to hear you got everything sorted and are delighted with your bathroom.

Thank you for the feedback on the installation team we recommended regarding their standard of work during the installation. We will certainly pass your feedback on to David and his team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Rated 5 out of 5 stars

Simple hassle free process from start…

Simple hassle free process from start to finish, no hard sell !! Install team Paul and Stephen were superb. Great price class finish !!

30 June 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom



Hi


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Glasgow showroom. We will pass your feedback on to everyone involved.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and Stephen and their team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




Rated 5 out of 5 stars

I had my bathroom done by Martin John…

I had my bathroom done by Martin John and Simon. I’m very happy with the work done and Martin kept me informed from start to finish making sure I was happy with everything. After the disaster that was my previous bathroom done by others it’s so good to see how it now looks. Thank you so much guys

30 June 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom



Hi Anne


Thank you for your kind feedback.


We are happy to hear you are delighted with your bathroom and the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Martin and his team.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team





Rated 5 out of 5 stars

Three new Bathrooms…

Right from the design meetings through to the fitting was an efficient process. The options available were great and we are delighted with the final results. The fitting team were outstanding. Did a fast, efficient and tidy job, leaving us with three excellent new bathrooms.

27 June 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Leslie


Thank you for your kind feedback.


We are happy to hear you are delighted with your bathrooms and the service you received from our designer, Vicki in our Ayr showroom. We will pass your feedback on.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



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