My Beautiful Wigs  

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Rated 5 out of 5 stars

I ordered 2 ultimate custom human hair wigs in April 26 with the help of Jo and Emily. I really appreciated and valued the advice received and they both made me feel confident in the choice of hairp... See more

Company replied

Rated 5 out of 5 stars

Dawn was so helpful at my first wig consultation. Based on the reviews I made the booking and she was so kind and helpful, explaining the different types of wigs with no pressure to purchase. She was... See more

Rated 5 out of 5 stars

I absolutely love shopping with my beautiful wigs they are lovely to talk to and always go the extra mile for me I don't shop with anyone else.

Company replied

Rated 5 out of 5 stars

Stacy is an absolute angel. From my very first phonecall with her, shortly after my breast cancer diagnosis, she showed me nothing but care and compassion and handled my situation so sensitively. She... See more

Company replied

Company details

  1. Hair product shop

Written by the company

My Beautiful Wigs helps you find your perfect wig. We offer great service and know how important it is to have a good shopping experience!


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All reviews

(161)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous to deal with

Fabulous to deal with - helpful and friendly and you can talk to real lovely people!

9 July 2023
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Reply from My Beautiful Wigs

Hi Angela, thanks for taking the time to leave a lovely review. This means alot to us. We look forward to helping you again soon x

Rated 5 out of 5 stars

Great & fast service

Really speedy delivery
Always fast on email
And always really lovely to deal with. Fab team, happy to choose them as my number 1 supplier!

5 June 2023
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Reply from My Beautiful Wigs

Hi Emma, thanks for your lovely review 😊 we really appreciate that and great to hear you will use us again. We can't help to help you when you need it! Have a lovely day.

Rated 5 out of 5 stars

New frost been waiting very long time…

New frost been waiting very long time for this wig to come back into stock and as promised when it arrived back in stock they let me know straight away. Always get nervous opening a new wig as I don’t actually suit many . So I waited a few days before I opened it just in case it wasn’t the same. The batch is different and it is lighter the pink more subtle however am pleased to say for my own personal view I hope this never runs out of stock I love it more than the other one and I didn’t think it was possible. Thank you my confidence has boomed keep this one coming xx

20 June 2023
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Reply from My Beautiful Wigs

Hi Martine, Aw that's is so good to hear! I'm so happy your confidence is back and you love Victoria in Frost! Hopefully she stays in production for you, we look forward to helping you again soon! X

Rated 5 out of 5 stars

Service excellence

Exceptional service, advised when my topper came back into stock, I was able to order using Klarna, then kept in the loop about delivery. Service excellence.

15 June 2023
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Reply from My Beautiful Wigs

Hi Mandy, thanks so much for leaving a lovely review we really appreciate it! So happy to hear you had a great experience and look forward to helping you again in the future 😀

Rated 5 out of 5 stars

The BEST customer service!!!

I have always had the BEST customer service from all the ladies at My Beautiful Wigs. Stacy in particular has always been so helpful and patient with me while I grew familiar with the many shades of blonde!!! I cannot recommend My Beautiful Wigs more and I can’t wait for my new piece to arrive!!xxx

10 May 2023
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Reply from My Beautiful Wigs

Hi Julie, thank you for your lovely review. This means so much to us! We hope you love your new piece and love wearing her 😀 we are always here to help! xx

Rated 5 out of 5 stars

Always a pleasure. ..

Always a pleasure at My Beautiful Wigs. I've bought a few now. I lovey Ignite petite and also the Cameron lite petite... So light and airy, fabulous on. Love it. Stacey always happy to help as are the rest of the team! 😍

13 April 2023
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Reply from My Beautiful Wigs

Hi Zarina, Thankyou so much for your lovely review. We are happy to hear you love the wigs and have received great service. We look forward to helping you again soon! X

Rated 5 out of 5 stars

There was a bit of a delay but this was…

There was a bit of a delay but this was with the supplier rather than MBW. Otherwise the service was very good and l would use again. Thank you

20 March 2023
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Reply from My Beautiful Wigs

Hi, we really appreciate you taking the time to leave a lovely review. We look forward to helping you again in the future! Have a great day x

Rated 5 out of 5 stars

From my first email to attending my…

From my first email to attending my appointment on Friday they have been so professional. Email responses were always prompt and clear. I have been following this company on Instagram after losing my hair during chemo. On Friday I met with Dawn who was so knowledgeable and put me at ease immediately. I was so impressed and left there feeling me again after purchasing my first wig. I took my daughter and friend and between us all the overall experience for me because I was quite worried I wouldn’t find anything was actually really fun. I love my wig and that’s thanks to your amazing team. Thanks to Dawn again who was fantastic

28 April 2023
Unprompted review
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Reply from My Beautiful Wigs

Hi Deana, thank you so much for your lovely words. We love to hear that you are happy with our service, had a good experience at a difficult time and your love your wig. We look forward to helping you again in the future! x

Rated 5 out of 5 stars

Amazing!

Amazing!
Thank You.

12 April 2023
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Reply from My Beautiful Wigs

Hi Abdul, thabks so much for letting us know you are very happy with your service and hair peice. We look forward to helping you again soon. Have a lovely day!

Rated 5 out of 5 stars

I absolutely love the Cher wig by Ellen Willie

I love the Cher wig by Ellen Willie, is versatile, heat friendly and keeps a natural silky texture. I wear it down, up, in a braid and with a "messy undo" style. NOBODY KNOWS IS A WIG!
Thank you, will order again!
Victoria

30 March 2023
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Reply from My Beautiful Wigs

Hi Victoria. We are DELIGHTED to hear this and can hear just how happy you are which makes us extremely happy and is one of the reasons why we love our jobs so much. Finding your dream hair is the best feeling ever!! Thank you ever so much for taking the time to leave us a review, it means the world to us and we cant wait to help you with your next order!! xx

Rated 5 out of 5 stars

The ONE

As always, excellent product & service. Couldn’t be happier! I found the ONE that makes me feel like me again!
Thankyou so much!

28 March 2023
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Reply from My Beautiful Wigs

Dear Madonna. We are delighted to hear that you found your perfect piece that makes you feel like you again, this is AMAZING and makes us so very happy! Thank you very much for leaving us a review, it means so much to us and we look forward to helping you again in the future. Have a wonderful day xx

Rated 5 out of 5 stars

Excellent service

Excellent service, very prompt, professional and friendly.

19 March 2023
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Reply from My Beautiful Wigs

Hi Sue,

We thank you ever so much for taking the time to leave us a review. Delighted to hear that you were happy with the service we provided. We so appreciate your kind words and look forward to helping you again in the future. Have a wonderful day xx

Rated 5 out of 5 stars

Definitely the best salon !!!

Definitely the best salon !!!
Hair is the crown of a woman's head, they adorn us, make us feel attractive, and more confident. When we lose them, we fall into depression! We avoid people, gazes, wind, pools, walks, and withdraw from society. Fortunately, modern hair replacement methods allow us to hide this problem, to accept ourselves again, and to live a normal life without shame!

From the first contact with My Beautiful Wigs, I encountered a wonderful, professional, and friendly service that wants to provide the best possible help and customer satisfaction.
A luxurious wig and a fantastic topper are my best purchases, thanks to which I am happy again. The hair quality is excellent, and the shipment is delivered with great attention to detail. I am absolutely delighted with my new hair, and I want to thank Stacy and Candy once again for being such wonderful, patient, and understanding individuals.
I will definitely shop here again.
I highly recommend My Beautiful Wigs from the bottom of my heart. JAGODA😃

1 April 2023
Rated 5 out of 5 stars

Great experience

Great experience, really happy with how it looks! The delivery time frame was very quick. Will 100% be ordering again

30 January 2023
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Reply from My Beautiful Wigs

Good Morning Karly. We are so grateful and appreciative of your kind words and are so happy to hear that you love your hair. We look forward to helping you again in the future :-) Thanks again xx

Rated 5 out of 5 stars

I am 100% happy with my purchase

I am 100% happy with my purchase! The wig is exactly what i needed. Its amazing...

The customer service was great when i originally spoke to the ladies and then the website was helpful and straight forward.

27 January 2023
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Reply from My Beautiful Wigs

Good Morning Nicky,

We are delighted to hear that you are loving your wig, this makes us extremely happy!! :) Thank you so very much for taking the time to leave us such a lovely review and it is so fabulous to hear that you found our customer service and website a positive and easy experience.

We cant wait to help you again in the future, have a lovely day xx

Rated 5 out of 5 stars

The A Team

Fantastic team who are always available to give advice and support! Quality products at competitive prices.
Great communication and products always come beautifully packaged.
Always a relaxed and stress free experience to deal with the team at My beautiful wigs! I’ve never regretted a purchase from them and will definitely continue to buy from them!!

28 January 2023
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Reply from My Beautiful Wigs

Good Afternoon Ruth. Thank you ever so much for your kind words and taking the time to leave us a review, it really does mean a lot to us. We are so happy to hear that you find the experience stress free and relaxing and we cant wait to see you again soon. Thank you again, xx

Rated 5 out of 5 stars

SATISFYING EXPERIENCE

Love the wig I chose which was a good price and arrived fairly quickly. The aspect of buying through MBWs that I appreciated, and was impressed with the most, was their brilliant Customer Service. I had a query and was amazed when phone was answered promptly by a knowledgeable and understanding lady. Will definitely be buying from them again.

27 January 2023
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Reply from My Beautiful Wigs

Dear Molly. Thank you ever so much for taking the time to leave such a lovely review, your feedback means the world to us.
We are delighted to hear that you love your wig and are over joyed that you were happy with the customer service we provided. We look forward to helping you again in the future. Have a fabulous day! :) xx

Rated 5 out of 5 stars

This was my 1st wig and to say I’m…

This was my 1st wig and to say I’m impressed is an understatement. I have had so many comments saying how good my hair looked. They were all surprised when I said it was a wig, I’ll be definitely buying more.

17 February 2023
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Reply from My Beautiful Wigs

Hi Vicki, great to hear you've had lots of great comments! We are really pleased you are happy with your wig and service we provided. We look forward to helping you again soon!! 😀

Rated 5 out of 5 stars

Yet again brilliant service!

Yet again brilliant service!! So easy and even although there was an issue with overpayment they refunded me so quickly and without hesitation. Honestly if you need to buy wigs, for whatever reason, you need to buy from here!!! I just wish I lived nearer!

31 January 2023
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Reply from My Beautiful Wigs

Hi Sally, Thank you so much for your lovely review and super kind words. We love looking after you and really appriciate you taking the time to share your experience with others. Wish you were closer too, but always here if you need us :-) x

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