My Beautiful Wigs  

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Rated 5 out of 5 stars

I ordered 2 ultimate custom human hair wigs in April 26 with the help of Jo and Emily. I really appreciated and valued the advice received and they both made me feel confident in the choice of hairp... See more

Company replied

Rated 5 out of 5 stars

Dawn was so helpful at my first wig consultation. Based on the reviews I made the booking and she was so kind and helpful, explaining the different types of wigs with no pressure to purchase. She was... See more

Rated 5 out of 5 stars

I absolutely love shopping with my beautiful wigs they are lovely to talk to and always go the extra mile for me I don't shop with anyone else.

Company replied

Rated 5 out of 5 stars

Stacy is an absolute angel. From my very first phonecall with her, shortly after my breast cancer diagnosis, she showed me nothing but care and compassion and handled my situation so sensitively. She... See more

Company replied

Company details

  1. Hair product shop

Written by the company

My Beautiful Wigs helps you find your perfect wig. We offer great service and know how important it is to have a good shopping experience!


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All reviews

(161)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service as always from the…

Amazing service as always from the team. Answered questions I had very quickly and kept up to date with regular emails regarding dispatch and delivery. Would not hesitate to recommend ❤️

19 May 2022
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Reply from My Beautiful Wigs

Thank you for leaving a lovely review. We appreciate you sharing your positive experience and hopefully help others to know we can help them too! Have a great day x

Rated 5 out of 5 stars

Fab product

Ordered a wig grip was delivered quickly will be ordering a wig soon but spoilt for choice their wigs look amazing if your thinking of ordering then dont hesitate

13 May 2022
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Reply from My Beautiful Wigs

Hi, thank you so much for taking the time to leave this lovely review. It means a lot to us ❤️. We are so glad you are happy with your wig grip and if you need any help with choosing your next wig please just get in touch. Look forward to helping you again soon x

Rated 5 out of 5 stars

Excellent!

This is my first time using My Beautiful Wigs but certainly not the last as the service was excellent. The prices are extremely competitive and communications from the team second to none. Thank you for a first class service ❤

22 April 2022
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Reply from My Beautiful Wigs

Hi, thankyou so much for sharing your positive experience. It's so great to hear you are happy with the service you received. We look forward to helping you again soon!
Have a great weekend.

Rated 4 out of 5 stars

Great

Great. I received the wig accessories I ordered in perfect condition as advertised.

20 April 2022
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Reply from My Beautiful Wigs

Thank you very much for your kind review. Glad you are happy with your products and hope to see you again soon. Have a great day!

Rated 5 out of 5 stars

Fabulous service ..beautifully packaged…

Fabulous service ..beautifully packaged and great communication..my wig arrived safely and is absolutely beautiful..Thank you😝

18 April 2022
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Reply from My Beautiful Wigs

Thank you so much for your lovely review. It's so great to hear you've had great service and love the wig too!! Hope we can help you again soon 😀

Rated 5 out of 5 stars

First class customer service !

So pleased with the customer service . I spoke to a both Stacy and a couple of the other staff and they were all so approachable. Also loved how pretty my wig was packaged and promptly delivered!

13 April 2022
Unprompted review
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Reply from My Beautiful Wigs

So lovely to read your wonderful review :-) Its an absolute pleasure to help you with your wig purchase and anything else you may need. Look forward to speaking again soon xx

Rated 5 out of 5 stars

A gem of a place!

Can’t thank this place enough! Go above and beyond with their service! I travelled from Swansea to purchase a wig and Stacey the owner opened her shop on a Sunday especially for me to choose and then cut my wig to suit me. So happy!

12 April 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi Zarah, thank you so much for taking the time to leave this lovely review, it really means a lot to us. It was an absolute pleasure to meet you and we appreciate you coming so far. You looked absolutely stunning in your new topper!! Can't wait to see you again soon xx

Rated 5 out of 5 stars

Definitely Use Agan!

I would definitely use My Beautiful Wigs again.
My wig arrived on time and was packaged beautifully and in a way that kept the wig in fabulous shape. There was even a complimentary chocolate included in the box!
I would absolutely recommend!

9 April 2022
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Reply from My Beautiful Wigs

Thanks for sharing your experience with My Beautiful Wigs. We look forward to helping you again soon!

Rated 5 out of 5 stars

Queen Stacy

My life has changed for the better after I got in touch with Stacy.
Hair loss and starting to think about buying a wig is daunting and scary but Stacy was there and is there every step of the way! Alopecia took away my identity and confidence but Stacy and the team gave me that back!
My wigs so far - Drew, Affair, Avalon, Nola and my collection is growing.
My Beautiful Wigs has an incredible selection of wigs, all natural and gorgeous.
They also have a collection of accessories. I’ve never been into wig grips until Stacy sent me THE ULTIMATE WIG GRIP and wow, I can whip my wig back and forth all night and she wouldn’t move an inch.
Thanks Stacy! You’re a STAR XxX

2 April 2022
Unprompted review
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Reply from My Beautiful Wigs

Hello you absolutely lovely lady!! Its been a pleasure getting to know you and help you on your hair loss journey. You look fabulous in all your wigs and I;m so glad you can now party the night away with your new wig grip lol. Thanks again, your the best xxx

Rated 5 out of 5 stars

Born again wig wearer

Bought my first wig in years from My Beautiful Wigs... I have to say that Stacey was helpful and very quick with email replies... nothing was to much trouble and her advice was great ... I've purchased three wigs from them now and I'm so pleased with them .. I hope to get another really soon....
For someone like me trying wigs again after a really long break it was quite daunting ... especially buying on line for the first time ... but I needn't have worried .. they were great and even helped me when I messed up the discount code on my first order ... can't fault them and their customer service!

27 March 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi Kim,
Thank you so much for this lovely and heart felt review. It really does mean a lot to us to know we can help and make a difference. It has been an absolute pleasure to help you and look forward to chatting to you again in the future :-)

Rated 5 out of 5 stars

I cant thank Stacy enough for the time…

I cant thank Stacy enough for the time she spent finding out what I was looking for during a consultation at her salon. Really knowledgably about the different colours available in different styles and I never felt under any pressure to purchase on the day. Thank you.

22 March 2022
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Reply from My Beautiful Wigs

Hello,
Thank you so so much for this lovely review, and taking the time to share your experience with others. It was an absolute pleasure to help you and we really look forward to seeing you again soon :-)

Rated 5 out of 5 stars

First Order Will Not Be My Last!

Placed my first order with My Beautiful Wigs and it arrived quickly, beautifully packaged with a personal hand-written note, which I really appreciated. Love my Jett wig in Lilac Haze (a beautiful colour) so much that I'm going to order another!

13 March 2022
Unprompted review
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Reply from My Beautiful Wigs

Thanks for your lovely review. Great to hear you love Jett. Look forward to helping you again soon!

Rated 4 out of 5 stars

I bought a wig grip

I bought a wig grip. It arrived yesterday, and I used it straight away. It seems very good so far. I really need to test it out on a windy day.
Thank you 😁

9 March 2022
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Reply from My Beautiful Wigs

Thanks for your positive review. I hope you find it equally good in challenging weather conditions too!!

Rated 5 out of 5 stars

So far i have found it easy to order…

So far i have found it easy to order with great descriptions of the products they have to offer.
I never had seen shampoo and conditioner especially for wigs till i saw them here.

13 February 2022
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Reply from My Beautiful Wigs

Thanks for your kind review and glad you find our descriptions accurate and have had no problems with the ordering. Have a great day.

Rated 5 out of 5 stars

Stacy is so unbelievably knowledgeable…

Stacy is so unbelievably knowledgeable and kind. She goes above and beyond to help Clients to make good brand / style choices x

10 February 2022
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Reply from My Beautiful Wigs

Thank you so much for these kind words. It really does mean a lot to us and it's always a pleasure to help you wherever I can. Can't wait to speak again soon 🙂xx

Rated 5 out of 5 stars

Amazing …

I ordered haute in palm springs she’s amazing great service all round 100% recommend

23 January 2022
Unprompted review
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Reply from My Beautiful Wigs

Hi Trudy, Thank you so much for your lovely review. Its been so lovely helping you navigate the wig world and so happy you found the perfect match in Haute. You look stunning. Look forward to helping you again soon!

Rated 5 out of 5 stars

Brilliant Service

Thank you Dawn, I was really impressed with the welcoming, friendly and supportive service you provided. It was great to be able to try on different wigs to find the one that looked good and fitted perfectly.
I would certainly recommend this company and shall be returning myself in the future.

21 January 2022
Unprompted review
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Reply from My Beautiful Wigs

Thank you very much for leaving us a great review and giving Dawn a special mention! It means a lot to Dawn and us that you received a service you are happy with and we look forward to helping you again!

Rated 5 out of 5 stars

WOW just WOW … Heidi is amazing ❤️ I…

WOW just WOW … Heidi is amazing ❤️ I was dubious about getting another synthetic wig but the moment it arrived (Christmas Eve) & I opened it I loved it, it’s beautiful & so much like my hair was before chemotherapy… I had a lovely hand written note from Stacey which was really touching when you feel like your entering the unknown … highly recommend .. I already have another in my basket 🤗

1 January 2022
Unprompted review
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Reply from My Beautiful Wigs

Thank you so much for letting us know how much you love Heidi and are happy with our service! We really like to know that we have happy customers 😀 and look forward to helping you again in the near future!

Rated 5 out of 5 stars

They price matched the wig I bought

They price matched the wig I bought. Excellent service and speed delivery.

20 December 2021
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Reply from My Beautiful Wigs

Thanks you for ordering with us. So good to hear you enjoyed your shopping experience! Have a great day :)

Rated 5 out of 5 stars

10/10 For quality and Customer Service. My new goto supplier

I have purchased 3 wigs from My Beautiful Wigs. Each time the customer service has been excellent. Stacy is very helpful, contacting me about sizes and colour choices. Stacy was at the end of an email when I had any questions and replied promptly. 10/10 for customer service
The wigs are beautiful, exactly like in the pictures and are a very good fit.
I am more to a large cap size however the medium cap fits perfectly.
Arrived beautifully packaged with a couple of lovely treats which is a nice touch for customers. This was my first purchase from My Beautiful Wigs, Ive always bought from another supplier. So glad I found this company, I'm sticking with them from now on. 100% satisfaction highly recommend

14 December 2021
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Reply from My Beautiful Wigs

Thankyou for leaving this lovely review. It means a lot to hear that you have had a good experience and that you loves the wigs too. Can't wait to hear from you again in the future!

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