Received a jumper at the end of Nov. Worn a handful of times and washed a per instructions - item is now falling to bits and looks about 10 years old - seams coming away etc after 12 weeks of owni... See more
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I think keeping to the knitwear is a good plan, as I felt the dress fabrics were not quite up to standard (a little too synthetic for my choice of fabric). I do love the designs of brand Dea Kud... See more
Company replied
I love shopping at MBFW, especially at sale time where you get such beautiful clothes at wonderful prices! My latest purchase is a jumper, cardigan and some amazingly comfy jeans! All packaged and dis... See more
Company replied
I always pop in to the Cranleigh My Best Friends Wardrobe. There is always a range of interesting items to browse and buy. The lady who is always there, Laura is always helpful and kind. I have had a... See more
Company details
Written by the company
Founded, as the name would suggest, by two best friends, My Best Friend’s Wardrobe is a leading womenswear and lifestyle brand coined in 2019 by Francesca Beaumont and Sian Haley. Born out of a love for fashion, business and quality, the two, who met by chance at an event, have developed the brand to become synonymous with variety and stylishness, offering a fresh approach to both staple wardrobe essentials, seasonal trends and fun occasional pieces. Quality and imbuing a sense of style and a life well lived, not just a lifestyle is at the heart of their brand and spirit, which is replicated across both their online and offline presence.
Contact info
Unit 1, Elm Farm Park , IP31 3TB, Thurston, United Kingdom
- 01284 653626
- customercare@mybestfriendswardrobe.co.uk
- mybestfriendswardrobe.co.uk
4.5
Excellent
386 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Beautiful merchandise
The website was easy to browse . I actually bought in the sale but the first time I saw the merchandise from My best friend’s wardrobe was at Spirit of Christmas at Olympia. I thought then it was beautiful merchandise.
1 February 2024
Reply from My Best Friends Wardrobe
Thank you for the kind review, we are glad you found us at Spirit of Christmas. More new items are coming soon online :)
Excellent service and great clothes choice
The lady serving in the shop was fantastic! Very welcoming but not at all pushy. Helped with sizing queries and helpful during the trying on process. I bought three items. A great experience.
8 February 2024
Reply from My Best Friends Wardrobe
Thank you for your kind review :)
Happy Belgium customer
Hello girls, boys,
My order is just arrived, and i am very happy with it.
Thank you for sending it to Belgium.
Kinds Regards,
Ria D'hooge
29 January 2024
Reply from My Best Friends Wardrobe
It is great your order arrived in Belgium safe, we have recently adapted our online shipping process for EU customers, and really happy that you are happy! :)
Great shopping day for new clothes at…
Great shopping day for new clothes at really great prices and have also bought some on-line.
4 February 2024
Reply from My Best Friends Wardrobe
Thank you for your lovely review :)
Great friendly service
Great service and friendly. Unfortunately stock was low. Look forward to going back once the spring stock is in.
7 February 2024
Reply from My Best Friends Wardrobe
Thank you for your review, our new stock will arrive soon :)
Ordered a skirt and it arrived within a…
Ordered a skirt and it arrived within a couple of days. It was wrapped in tissue paper with a lovely post card inside, lovely personal service. Wonderful service 10/10
1 February 2024
Reply from My Best Friends Wardrobe
Thank you for your lovely review, our HQ team appreciate it :)
Luxurious velvet trousers
Beautiful product. Feels very luxurious and is so comfortable. Arrived swiftly and was extremely well packaged.
1 February 2024
Reply from My Best Friends Wardrobe
Thank you for your kind review about our velvet trousers :)
Good description off goods & speedy…
Good description off goods & speedy delivery, let down by not notifying me of goods now not available when came to shipping apart a refund
31 January 2024
Reply from My Best Friends Wardrobe
Hi there, unfortunately there was an issue with our website when we launched the sale, which caused a couple of orders process despite the stock actually selling out.
We are sorry for this, the demand for our Archive Sale surprised us greatly and caused some technical issues.
We do hope you enjoy the purchases you received :)
Team MBFW
High quality and gorgeous!
31 January 2024
Reply from My Best Friends Wardrobe
Thank you for the kind review, and do enjoy your purchase :)
Professional and very speedy service
31 January 2024
Reply from My Best Friends Wardrobe
Thank you, we hope you enjoy your product! :)
Excellent service
Excellent service. Arrived nicely packaged and very quickly. Lovely products.
31 January 2024
Reply from My Best Friends Wardrobe
Thank you for your review, I have passed it onto our team :)
Reply from My Best Friends Wardrobe
Thank you for your kind review! :)
Awful quality product for the price
Awful quality product for the price - cheap and nasty material and no lining
30 January 2024
Reply from My Best Friends Wardrobe
Hi There, we are sorry you are not happy with the quality of the product you have received. We have not had bad feedback about this skirt before. I have seen you are initiated a return for the product, which we will refund accordingly once we receive it.
Team MBFW
The fabric of the jeans is amazing
The fabric of the jeans is amazing, they fit as a glove.
22 January 2024
Reply from My Best Friends Wardrobe
That you for your nice review, we are glad you like your jeans :)
Just love your clothes
22 January 2024
Reply from My Best Friends Wardrobe
Thank you for your review :)
Reply from My Best Friends Wardrobe
Thank you for your lovely review, Team MBFW really appreciate it. :)
Your shop assistant is so charming and…
Your shop assistant is so charming and helpful
22 January 2024
Reply from My Best Friends Wardrobe
:) passed onto the shop you visited and they love the feedback
Great Company
Easy to order
Speedy service
Perfect packaging
Gorgeous coat
I'm glad I ordered a size up ( nearly didn't)
I can recommend MBFW
I will be ordering again, probably
16 January 2024
Reply from My Best Friends Wardrobe
Thank you for this amazing review. Our team do really appreciate the feedback. Enjoy your purchase :)
I love shopping at MBFW!
I love shopping at MBFW, especially at sale time where you get such beautiful clothes at wonderful prices! My latest purchase is a jumper, cardigan and some amazingly comfy jeans! All packaged and dispatched promptly! Very happy with my latest purchase. Also visited the Marlow shop recently where sales assistant was so helpful and shop smelt divine!
15 January 2024
Reply from My Best Friends Wardrobe
Glad you enjoyed shopping both online and in store. We really do appreciate your feedback and glad you got something nice in our sale :)
My first purchase from your site.
This was my first purchase from your site. I have been watching you on social media and have always loved your style. The site was really easy to use, I received emails informing me of the whole process. My Jeans arrived beautifully packaged. The Jeans fit perfectly and I love them.
16 January 2024
Reply from My Best Friends Wardrobe
Thank you for your review, it is really appreciated :)
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