MyBond 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

In short - don't do it! When you offer to make a payment plan it's never enough, they decline it so the fees build up. They are now claiming be charging 25-48% interest on outstanding balances so peop... See more

Rated 5 out of 5 stars

We were flood victims in Feb & we lost everythig, we lived in motels & with friends of mines as the government couldn't help us as we are not from Australia. I asked for help from mybond for this hous... See more

Rated 5 out of 5 stars

The time and effort put in by all the staff to make it happen is second to none. Integrity and honesty. The ability to TALK TOO you, instead of being spoken at, and inform you of what they can and ca... See more

Rated 5 out of 5 stars

These guys were amazing, had my bond paid for me in under 24hrs and now I am a set up in my new home. Which wouldn't of happened if i didn't have access to the help you guys offer :) Very straight for... See more

Company details

  1. Alternative Financial Services

Written by the company

MyBond is financial service that helps tenants pay their rental bond. Since March 2021, MyBond has helped over 500 customers across New South Wales, Victoria, and soon Queensland (as of 1st of November) with further expansion across other states and territories in the coming year. There is no other product similar of its kind in the market. A simple and straightforward fee of "One Week Only”; MyBond can pay a tenants’ entire bond for a fee of just one week’s rent. In an expensive city like Sydney, it’s a natural barrier for tenants from all walks of life to raise another four weeks rent alongside the cost of moving whilst still waiting for their previous rental bond to be refunded. Thus, MyBond's unique service is becoming a popular alternative and solution to paying rental bonds.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As always brilliant

As always brilliant, fast, helpful, friendly and a truly awesome service! I recommend to everyone who require these services.

7 September 2022
Rated 5 out of 5 stars

Awesome work

This team is awesome would highly recommend them they are great to communicate with and don't stuff you around so greatful to them for helping me out

1 September 2022
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. It's the second time around for me. Great customer service and will help through the whole process. Thank you Raymond and everyone there especially the founder.

Laura Rice

24 August 2022
Rated 5 out of 5 stars

Awesomeness!

The most helpful team, quick, easy and well explained process. Highly recommended!

24 August 2022
Unprompted review
Rated 5 out of 5 stars

MyBond are lifesavers

MyBond are lifesavers! I had to come up with a bond on very short notice. I wouldn’t have been able to do it without Mybond. Moving is stressful and expensive enough without the added pressure of having to come up with 4 weeks bond and 2 weeks rent. 25% of the bond is a worthwhile price to pay for the peace of mind that comes with knowing you won’t be homeless!

23 August 2022
Unprompted review
Rated 1 out of 5 stars

Do not recommend mybond at all

Do not recommend mybond at all! I was at work, I do not get breaks and had to make multiple phone calls to mybond for my application. They SUCK at communication! I called to see if they got my application, they told me my guarantor needed a clearer photo. Okay why didn’t you email to let me know? So I did that, I then sent an email to make sure all was good and no reply. I had told Sean on the phone this was urgent and needed to be paid today, he couldn’t care less. He is so blunt on the phone. They didn’t get my fee so when I finished work I rang my bank to get them to process the payment, it went through. The next day I was ringing from 8:30am which is apparently when they are open but no one would answer! So again I had to ring while I was working. Sean told me I had paid the trust account. Ffs. I paid the account that I was given in the email! So I was told I’d need to transfer another $462!!! I did that then tried to ring my bank to process it but it would be a 30 min wait which I couldn’t do as I was working. So after sending mybond $902 (which I’m getting back), I cancelled and was forced to pay the bond from the only savings I had.
Mybond was VERY stressful to deal with and they were not helpful.

20 August 2022
Unprompted review
Rated 5 out of 5 stars

Very straight forward process

Very straight forward process. Simple to complete application & the follow up required information was easy to do all online. Definitely recommend for those that might find them in a tight spot with a surprise rental approval.

18 August 2022
Rated 5 out of 5 stars

HAPPY DAYS

HAPPY DAYS
Thank you my bond, awesome customer service, quick and easy process, highly recommend.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and professional. They went above and beyond to help me move into my new place, this is second time I have used their services. Will use again , highly recommend.

3 August 2022
Rated 5 out of 5 stars

My bond was easy to use and I would…

My bond was easy to use and I would recommend them to anyone, the operator I spoke with, Raymond was exceptionally professional and helpful when guiding me through the process, thank you my bond for your help.

2 August 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy process. We had to move quite quickly and with the price of rent being so high at the moment the bond was a little out of reach. My bond took the stress out of moving and where super easy to deal with. Their staff where friendly and casual when speaking with you which I found fantastic

27 July 2022
Rated 5 out of 5 stars

MyBond

MyBond were really helpful. Super easy process and very little what time. I would most definitely use them again. The staff were friendly and fantastic.

25 July 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look