Mybookcart.com Reviews 144

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I finally decided to sell my old textbooks and was surprised they were still worth quite a bit! Mybookcart was easy to sign up, get a shipping label and fast payment! And they use PayPal which you can... See more

Rated 5 out of 5 stars

I was unable remove a prior review that I entered with a 1 star as I had not received payment for the book I sold. This was totally my fault as I had entered my PayPal account info incorrectly. They... See more

Rated 5 out of 5 stars

Selling back my books was simple and easy. Mybookcart sent me emails letting me know when my books had been received and let me know when to expect payment. I will definitely be using mybookcart for f... See more

Rated 5 out of 5 stars

I was skeptical of using Mybookcart because of some of the negative reviews, but I decided to go for it anyway since they offered the most money for my 2 books. The books were in excellent shape. They... See more

Company replied

Company details

  1. Book shop

Information provided by various external sources

Sell Textbooks Online For Cash! Get The Most Money For Your Used College Books. Free Shipping For All Textbook Buybacks. Payment is by Check or PayPal. Type in your books' ISBN numbers into the search box to see how much we are buying your used textbooks for!


Contact info

4.1

Great

TrustScore 4 out of 5

144 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Be careful. They’re shady

They intentionally changed my offer based on “excessive highlighting” (small portion on one page) and lowered it from $65 to $10. When I asked for them to ship it back to me they said I’d have to pay them $10. I use lots of different college book buy back companies and this company if by the shadiest. Be careful.

15 July 2024
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

The book that the customer mailed to us had excessive highlighting throughout the book. It was not just one page, it was pages throughout the book. Also, multiple exercises were completed with the answers filled in. It states in our terms and conditions that we do not purchase books with excessive highlighting or books with answers completed. All books must be received in at least good condition to qualify for the offer quoted. The customer was notified via email, and pictures of their book, along with the highlighting and completed answers, was sent to them. Please do not mail us books with excessive highlighting or with answers filled in / completed. If questions / exercises are already answered, the next student will not be able to complete them for themselves.

Rated 5 out of 5 stars

High School History Book

We ordered the book and the order was processed right away. We received our purchase a day early. The book is in very good condition. Thank you!

2 July 2024
Rated 1 out of 5 stars

DO NOT SELL YOUR BOOKS TO THIS COMPANY

DO NOT SELL YOUR BOOKS TO THIS COMPANY. They will say the item was "damaged" in transit and that they are sending it back to you. But guess what, they never send the books back and steal them. Today I received the shipping label back in the mail, which this fake company cut off the package, while keeping the books for themselves. Never sent me the money and just kept claiming the item was "damaged". Absolute BS and they do not care a single bit. Getting rich off of other people.

Don’t believe the response from the company. They never sent the books back. They are just trying to save their company so they can keep scamming people.

16 February 2023
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

We understand your frustration. In this instance, we did not receive any books from you as the package was damaged in transit. It is very important to package books in a sturdy box or envelope. Please include plenty of packaging material to prevent the box from being crushed. Also, use plenty of tape on the top and bottom of the box to seal the package. If re-using a box, please reinforce any existing tape with new tape to strengthen the seal. The damaged package was refused and returned to the customer in the same condition we received it in.

Rated 5 out of 5 stars

It was a good experience

It was a good experience, the shipping didn't take too long. The condition of textbook was in good condition, just some ripes. However, just a little fix, it's all brand new.

19 September 2022
Rated 1 out of 5 stars

Poor Experience

Order # 220611-3

Sent three textbooks through USPS. Shipping tracking never shows that they arrived. Heard nothing. Checked in 4 weeks later and was told the books were damaged in transit, could not be accepted, and were mailed back. Nearly 4 weeks later and have never received the books. Messaged them again and have not heard back. Did they steal them? Maybe. What are the odds the package is damaged on the way there and then lost on the way back? I sold some other textbooks around the same time through SellBackYourBook.com via UPS and received my PayPal credit within a couple weeks.

4 August 2022
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

We understand your frustration. It is very important to package books in a sturdy box or envelope. Please include plenty of packaging material to prevent the box from being crushed. Also, use plenty of tape on the top and bottom of the box to seal the package. If re-using a box, please reinforce any existing tape with new tape to strengthen the seal. The damaged package was refused and returned to the customer.

Rated 1 out of 5 stars

Stole my items and sent no money

Sent my books to them. Didn’t hear anything for months. Finally followed up and they said my books were rejected. I sent them a BRAND NEW book and they didn’t send it back or pay me. I reached out but they would not respond.

5 May 2022
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

The order was rejected due to the customer not shipping their books by the required ship by date, not due to the condition of their books. All customers, as stated in our terms and conditions, must ship their books within 7 days of a buyback order being placed. The ship-by date is shown on all packing slips and in a customer's user account. If the buyback order is not shipped by this date, the order will expire and the offer quoted will be null and void. The customer did not ship their books by the required ship by date and their buyback offer expired. If a buyback is not able to be shipped by the required date, a new buyback order will need to be placed to receive a new offer quote.

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