My Canada Payday Reviews 1,158

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency and speed of their processes. Many people appreciate the outstanding customer service, noting the helpfulness and politeness of the staff. The user experience is frequently described as easy and straightforward, with quick response times being a significant positive. However, some customers were dissatisfied with the service, mentioning that their time was wasted and that loan approvals, advertised as quick, took days. A few other people also felt that the application process was time-consuming and invasive, with some experiencing issues like their bank account being locked or their self-employment income not being accepted.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, reliable, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their helpfulness,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being proficient,... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the quick and accurate process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a client with My Canada Payday for a couple of years. This group is super client-focused and supportive while using a platform that is streamlined and efficient. The process is quick an... See more

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I've been using my canada payday for a few years and never have I ever had an issue. If I need more than 3 payments they allow that. Responding time is amazing. Deposit after papers are signed ate wit... See more

Rated 5 out of 5 stars

My canada payday I give them 5 stars I'm truly bless that I came across them they go above and beyond keep up the wonderful work that u are doing ,and thanks much fir ure tremendous help...


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

I am a current customer with my canada payday. I referred my boyfriend to them and he makes $1000 after taxes weekly. So $4000 a month NET pay. He had a couple sick days for his last pay so it was a bit lower but even with that he still makes more than enough to pay back a $200 loan. Anyway we were told to send in 6 months of transaction history. You can only download two months and you have to convert it from excel to pdf. We then had to screenshot the additional 4 months of transactions which took 50 screenshots. Anyway it took them 5 hours to review only for them to deny him because his pay is "too low". Which they could've told us in the first half hour as that was on the first attachment we sent. His last pay was 600 for one week I make the same on EI and I got approved. We wasted so much time and effort for them to take 5 hours only to deny us when they could have told him right away so we could have went with a different company. Also, other companies only request 60 days of bank statements. ABSOLUTELY HORRIBLE EXPERIENCE I WILL NEVER BE BACK.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

Always a pleasure speaking with customer service; friendly, professional, and efficient. Appreciate the non-judgemental attitude. Loan process is simple and fast. I'm a satisfied customer - highly recommended by moi.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

The services I have received from this…

The services I have received from this company have been of high professionalism. This is the third time am borrowing and each experience has been easy and fast. Customer service is excellent and they treat you with courtesy. Once your personal information is verified you get your funds instantly. I love doing business with them

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing and unreliable lender waste of time

Very, very unreliable with moody customer service reps. Even if I borrowed small amounts under $175.00 from this company and paid it back in time or having it deducted from my account, it is a hassle and waste of time to deal with these guys.

Take your business elsewhere, where you are appreciated as a customer and treated as such, by this garbage company. They are worse than the bank to give you a small loan, to help you till your next payday comes. I wonder, how do they stay in business or how long they will manage to stay afloat, make a profit, pay for their store and staff, if everybody even with a good income, is getting declined. After being told verbally, that you are approved. Here you are, waiting for the money, when after 2 hours of hassling and 5 phone calls, you receive an email denying you, 1* for the in existent help and attitude.

27 October 2024
Unprompted review
Rated 5 out of 5 stars

I have used My Canada Payday Loan on…

I have used My Canada Payday Loan on several occasions in the past. They are fast friendly people eager to help you. They will tell you either way if you got the loan. Their rates are good and flexible when in need. Even in toughest times they come through.
Thanks
Don

24 October 2024
Unprompted review

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