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MyCandyShop Reviews 8

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TrustScore 4 out of 5

3.9

Confectionery
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Company details

  1. Confectionery
  2. Sweet shop

Written by the company

We’re proud to be working directly with some of the biggest names in confectionery – Barratt, Vidal, Swizzels, Millions, and more. But at the heart of it, we’re still the same: fun, playful, positive, and a little bit cheeky. For us, candy isn’t just candy. It’s about creating memories. Whether it’s the fizzy sour kick you can’t get enough of, or that one sweet that takes you straight back to your childhood, our goal is to bring joy to every bag we send out. And the best part? We’re just getting started. We’ve got big plans – from going viral on TikTok to launching massive nationwide boxes to becoming the go-to wholesale sweet supplier. So come along for the ride. Share a bag with us. Relive your favourites, try something new, and be part of the sweetest journey around.

Contact info

3.9

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Order didn’t arrive. No refund. Bad CS.

I ordered 2 items on Friday. By Wednesday they still hadn’t arrived. After numerous unanswered emails I finally got a response telling me that both items were out of stock. No mention of a refund. Thursday I asked for a refund. They said they had refunded me on the day I ordered. This didn’t happen as I didn’t know my order wasn’t on its way. I had received a confirmation email to say so. I also had my bank statement to prove that. Not only have they spoilt my sons birthday party display as I’d ordered over 150 sweets to make it, I’m having to fight for a refund on my sons birthday. The communication has been absolutely diabolical and I’ve now got to source the display locally or not to it all and fight for a refund all because of their lack of communication and when they do it’s short, dismissive and not accurate.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

MycandyShop a fantastic company always…

MycandyShop a fantastic company always put there customers first a genuine friendly company selling first class products from the modern sweets to the more retro one that I grew up with and the best value I have found .

28 February 2026
Unprompted review
Rated 5 out of 5 stars

First Purchase AMAZING SWEETS!

First time purchasing from them after seeing some videos online about their sweets. Customer service was fantastic with a query I had and the shipping times was 2 days from ordering!

Great range of sweets and the Christmas gift bundle will be fantastic for my family. Cant wait to order again :)

9 November 2025
Unprompted review

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