Dushan and Mechanics from MyCar Castle Hill really were amazing today with the 2 tyres I was supposed to have fitted. First time visiting since the time when they were in old premises near Kmart T... See more
Location
Switch locationCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... See more
Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... See more
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... See more
Company details
About mycar Tyre & Auto - Castle Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia
- (02) 9212 8930
4.7
Excellent
684 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff and good service on our…
Friendly staff and good service on our Honda Civic.. They were able to fast track the installation of new tyres one day prior…. Great commitment on what they promised…. Highly recommended… 👍 thank you from Hambardy and Sjamsia
24 June 2025
Guess they didn’t check before returning the car
After the worst experience I got my car back with their helpful after hours service. Started to drive home only to find out they had moved the hoses from their secure hooks during the inspection/ troubleshooting process and didn’t put them back so the rubber hoses were loose under the bonnet, and pressing up against my hot engine.
24 June 2025
Needed repairs were carefully…
Needed repairs were carefully explained. Work done swiftly and car was ready before it was expected. Very happy.
21 June 2025
Service was quick and easy
18 June 2025
Always polite and very helpful
Always polite and very helpful. Easy to drop off and always ready on time.
27 May 2025
Did a great job
Did a great job. Infirmed us all the way on what was needed. Car was ready when it should have been. Works was cost effective too.
12 June 2025
Easy to make booking. Reliable staff.
Easy to make booking.
Clear explanation of reasons why repairs are required.
Contact when additional repairs need.
10 June 2025
Honest and Hassle-Free Service
I bought a set of new tyres from this shop back in March. Recently, one tyre got punctured by a nail, so I went back to order a replacement, fully expecting to pay for it.
While reviewing the new order sheet, I noticed a mention of road hazard coverage. That prompted me to check my original invoice — and sure enough, I had the same coverage from my previous purchase.
I spoke with the staff at the Castle Hill outlet, and they were great. Once they confirmed the coverage, they honoured it without any hesitation — and I didn’t have to pay for the replacement tyre.
Really appreciate their integrity and straightforward service. No fuss, no pushback — just a team that stands by their commitment. Highly recommended!
6 June 2025
Thank you Chris for the exceptional…
Thank you Chris for the exceptional customer service - very cheerful & explained eveything thoroughly. Walked away a very happy customer.
6 June 2025
Unprompted review
Great service and reliable!
6 June 2025
Thanks
Had booked online but for whatever reason the booking hadn’t gone through. The guys squeezed me in regardless, so very thankful for that.
25 May 2025
Convenience of location
27 May 2025
Good seamless service
Good seamless service with a smile. Timelines and costs were advised before the job.
16 May 2025
Great staff and experience
They are always friendly and if there are any issue on my car, they would explain well with exact cost. Also repairs are alway prompt and ontime.
25 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.