In Regards Mycar manager Loki. He ticks all the boxes & always has for all aspects of customer service. I had gone away from mycar but I stuck my head in there one day soon Loki took over at Sunnyba... See more
Location
Switch locationSunnybank Hills Shoppingtown, Compton Road, 4109 Sunnybank Hills, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff and service at Sunnybank hills was attentive and efficient, repairing the puncture in my tire as quickly as possible and getting my car back on the road so I could get back to work. I was of... See more
Loki was so helpful and they repaired my tyre very quickly. I felt as if I was their number one priority. I highly recommend this business and will be returning for all my tyre and mechanical repairs... See more
The service Sunnybank Hills MyCar Tyre & Auto provide is fantastic. Staff all very professional, extremely hard working, great attention to detail even when totally under the pump with walk in custome... See more
Company details
About mycar Tyre & Auto - Sunnybank Hills
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Sunnybank Hills Shoppingtown, Compton Road, 4109, Sunnybank Hills, QLD, Australia
- (07) 3215 8338
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service Thank You
Good old fashioned service
From the customer service team on the phone to the service staff I have never been so well treated. The staff from Sunnybank hills store who waited till right on close to replace my tyre, to the staff on the phone chasing around trying to find me a tyre and the lovely staff st Browns plains taking my calls I could not be more grateful. It’s nice to know that there are still some people out there willing to help when your an older female with a flat in a storm with no spare and no idea. Thank you My car Tyre and Auto
Good service and quick turn around…
Good service and quick turn around makes me choose MyCar since around 2004 when the name was different, but same quality and skills.
Puncture repair done on the same day
Puncture repair done on the same day as dropped off. Would have been 5 stars if I hadn't had to point out that the repair was under warranty.
Amazing staff and service
Staff were amazing, they were very friendly.
They explained in detail the problem and how they would approach the repair.
So happy I started taking my car to Sunnybank Hills.
I would totally recommend them to anyone.
Staff was friendly and helpful
Staff was friendly and helpful. They explain what services needs to be done.
The service is great
The service is great. I am a Pensioner and knows nothing about cars. I have been going to Mycar for years and trust the staff to do an honest professional job on my car. They also explain to me, in terms I can understand what needs to be done on my car.
If the rotation wasn't possible, why did he perform the full wheel alignment???
Today my partner went to inquire about a quote for repairing a nail in my Mazda's tire. While there, he asked the service staff to check his Tesla's tires (which he driven there). The staff informed him the Tesla's rear tires were severely worn and needed rotating to the front, followed by a full wheel alignment. So he left the car with them and went for his physical therapy session. When he returned, the staff told him the rotation couldn't be performed - yet he'd still done the wheel alignment. My question is: If the rotation wasn't possible, why did he perform the full wheel alignment???
Excellent service
Excellent service, prompt, efficient and friendly. It's reassuring to leave your car with people you can trust and have every confidence in.
great professional experience
I recently had a service done and had a great experience....from the time to making the booking to throughout the very transparent servicing procedure. Everything was clear and both the Car drop off and pickup was very smooth. Would definitely recommend them to others, and i will be going back in future as well.
Polite and knowledgeable staff.
The staff at MyCar Sunnybank Hills are always very polite and take the time to explain everything about your service to you.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Very clear with feedback on the car and any potential concerns. Perfect experience
Excellent service and value
Excellent service from all team members. Very easy process to book in. Great value for money.
Very happy customer
Always down to earth, friendly and professional service from the mycar team at Sunnybank Hills.
Have been using this team for quite a few years and could not be happier.
same old..awesome
same old..awesome
these guys go outta their way to make sure you are happy & satisfied..
you can't go wrong with that sort of customer service..
repeat customer..
The staff were very friendly and…
The staff were very friendly and helpful and l finished the job on time.They have great communication
great service as usual
Professional service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







