From Mel on the desk greeting me. Michael always helpful on the phone and Jason cheerfully answering my questions. Great customer experience Competitive prices Prompt service
Location
Switch locationWaurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216 Waurn Ponds, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
MyCar Waurn Ponds were great in promptly booking us in to see if they could repair a punctured tyre that we'd purchased from them under their tyre care plan. Unfortunately the tyre could not be repair... See more
I recently had my tyres replaced at My Car Tyre and Auto in Waurn Ponds, and the experience was excellent. Even though the tyres I needed were out of stock, the team went the extra mile, picking them... See more
I had a great experience at mycar Waurn Ponds. The team were incredibly helpful, and they genuinely looked after me from start to finish. Everything was explained clearly, nothing felt rushed, and I... See more
Company details
About mycar Tyre & Auto - Waurn Ponds
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Waurn Ponds Shopping Centre 173-199 Pioneer Road Enter off, Princes Highway, 3216, Waurn Ponds, VIC, Australia
- (03) 8585 7169
4.8
Excellent
842 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such reliable service
Such reliable, competent, honest and prompt service. I’d highly recommend
16 June 2026
Great customer service
From Mel on the desk greeting me. Michael always helpful on the phone and Jason cheerfully answering my questions.
Great customer experience
Competitive prices
Prompt service
12 June 2026
Easy to deal with
Easy to deal with. Contact you first if they find a problem. Give you price to fix and when they can do it.
18 June 2026
Very helpful
13 June 2026
Customer service
Michael is great, he and the rest of the staff look after me, being older person and a pensioner I appreciate everything they do.
4 June 2026
Useful advice
They were very useful in providing information regarding extra services that should be done, and didn't try to do anything without consulting with me first.
22 May 2026
Professional performance and attitude
Professional performance and attitude. Timely manner and an honest approach. Always room for improvement.
24 May 2026
Fixed the car with ease.
Quick to get an appointment.
Dropped car off and was able to wait while at the shops.
Fixed the problem with ease.
Price wasn't too bad.
Car working great again.
Happy customer.
22 May 2026
The staff member that was behind the…
The staff member that was behind the counter was courteous, polite and very helpful.
He suggested the most suitable service my car required.
I was very grateful.
29 May 2026
All round great service
22 May 2026
Fixed my tyre straight away no booking…
Fixed my tyre straight away no booking either .
Great job
26 May 2026
The men are always polite and explain…
The men are always polite and explain what needs to be done so I understand it 👍
23 May 2026
Very unhappy!
I took my car in for a service and i received a very expensive quote of the work they claimed my car needed. I took my car to another mechanic for a second opinion. He was able to half the quote. Some of items my car quoted were 3 times the price of the other mechanic. DO NOT USE THIS SERVICE...THEY ARE A RIP OFF AND ATTEMPT TO EXTORT THE MAXIMUM AMOUNT WHEN THEY COULD HAVE OFFERED CHEAPER SOLUTIONS!
20 May 2026
Knowledgeable staff
Staff member was knowledgeable and helpful with my decision to have new tyres fitted.
19 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.