My Car Import Reviews 

1,038
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and supportive staff for taking care of everything, ensuring that complex vehicle importation procedures remain entirely simple and stress-free. Consumers also appreciate the intuitive online portal, noting that it delivers prompt answers, easy document uploads, and reliable guidance from beginning to end. Many reviewers often note the excellent overall service provided, emphasizing the remarkable flexibility regarding vehicle collection times to easily accommodate personal schedules. However, some people mentioned that communication could occasionally experience delays or that receiving more explicit instructions regarding the required paperwork would improve the overall experience.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the team is extremely helpful and makes... See more

Staff

Consumers find staff to be positive, highlighting helpful and knowledgeable service from the entire team.... See more

Customer service

Reviewers highlight positive aspects of customer service, noting phenomenal support, excellent communication,... See more

User experience

Users describe positive interactions with user experience, highlighting how uncomplicated and straightforward... See more

Response time

People report positive experiences with response time, highlighting excellent service and timely updates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Complete help and support from start to finish, I finally imported my Classic car from our time living abroad, having left it in a foreign barn for nine years and then a U.K garage for a year I needed... See more

Rated 5 out of 5 stars

I have recently imported and registered my Landrover from France. From my initial enquiry their advice and information was helpful and accurate. Whilst I initially thought their fee was steep, I thin... See more

Rated 5 out of 5 stars

Exceptional! I was struggling with the thought of taking my bike Gosforth and having it tested to get UK registration. Hiring a van, taking a day off work, going through the test and not knowing... See more

Rated 5 out of 5 stars

Made the experience of bringing a car into the UK very simple and they took care of everything. This included helping me with sourcing the vehicle using a reliable and recommended source. Steph kept m... See more


Company details

  1. Import Export Company
  2. Vehicle Registration Agency
  3. Driver and vehicle licensing agency
  4. Importer
  5. Vehicle Shipping Agent

Written by the company

My Car Import have been importing vehicles to the UK from all over the world for the last 25 years. We offer customers wishing to import a vehicle into the UK an easy alternative to having to take on the process by themselves. We have built our business on a professional door-to-door service that covers every aspect of your vehicle import and stop the potential problems if you do not have our team to help you. We have the extensive and detailed knowledge required to make the decision to import a vehicle to the UK an easy one – we are here to offer the solution to import your vehicle to the UK. If you’re relocating to the UK, purchased a car of any age from abroad or bringing your European car into the country, we’re here to help. Use My Car Import for your vehicle import and you will be assured whilst we use our worldwide business to business network, industry knowledge and unique privately operated IVA testing facilities to quickly and cost effectively get you and your car back on the road here in the UK. REASONS TO CHOOSE MY CAR IMPORT: EU & NON-EU VEHICLE IMPORT EXPERTS WORLDWIDE NETWORK OF CONTAINER SHIPPING THE ONLY PRIVATELY HELD IVA TESTING LANE FOR PASSENGER CARS IN THE UK A HUGELY EXPERIENCED TEAM OF IMPORT, TESTING AND REGISTRATION EXPERTS FASTEST TURNAROUND TIME DOOR TO DOOR OF ANY FIRM IN THE UK FAST TRACK DVLA REGISTRATIONS EXTENSIVE AGENT AND PARTNER NETWORK THROUGHOUT THE WORLD IN HOUSE LIGHT CONVERSIONS AND COMPLIANCE TESTING PREPARATION


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,038)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Jeep Grand Cherokee Vancouver - Manchester

We shipped our Jeep Grand Cherokee from Vancouver, Canada, to the UK. Throughout the process they were very clear and up front with costs, gave estimates of timeframes, and generated an itemised invoice explaining what would need to be done and how long it would take. We particularly appreciated them allowing us to move personal effects inside the vehicle. Considering the complexity of the process and the many moving parts, I have to say this was a great service and about right for the price point. The whole process took longer than anticipated but honestly a lot of the fault was with DVSA and their very slow response times. Overall I would highly recommend this company to others and would definitely consider them again in future, they are professional and know what they are doing. Thank you so much, we really appreciate having our car here on UK soil!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Having never had the need to import a…

Having never had the need to import a car or motorcycle before I rang round quite a few places. My car import explained everything in great detail and were quick to respond be it through phone call or email. I would highly recommend their services to anyone especially first timers.
Many thanks, Stuart Leitch.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

I had the pleasure of dealing with James Lister, and I couldn’t be happier with the service I received. From start to finish, the entire process was excellent and a solid 10/10. James and his team completed my registration application within the agreed timeframe, and their communication throughout was first-class. Everything was handled professionally and efficiently. They made the whole process smooth and hassle-free, and I would highly recommend their services.

Many thanks again, James and the team.

Tony Singh

24 June 2026
Unprompted review
Rated 5 out of 5 stars

MyCarImport are a very professional…

MyCarImport are a very professional company with great IT tools to assist the customer every step of the way. I chose them many months ago back in New Zealand due to their excellent website and they lived up to their promises. A great service and an economical one too!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently used My Car Import to bring…

I recently used My Car Import to bring my vehicle into the UK, and the whole experience was excellent from start to finish. The process can be stressful, but Steph made it as seamless as possible. Her communication was clear, timely, and reassuring throughout, and she handled every stage with real professionalism.Great service, great team, and a special thank you to Steph for going above and beyond. Highly recommended.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

“Wish I’d Contacted Them Sooner!”

I was struggling to get my son’s car registered. It was originally a Japanese import that had previously been registered in Ireland, but the DVLA and DVSA processes were extremely difficult. I was asked to complete multiple steps, including obtaining documents I couldn’t access and arranging an IVA test. In the end, my application was rejected.

I then contacted Will at My Car Import, who took over the entire process. Within just two weeks, the car was pre-tested and passed the IVA test successfully. I am now simply waiting for the registration to be finalised, which should take no more than 10 days.

I only wish I had contacted them sooner—it would have saved me weeks of stress and delays. They are highly professional and made the whole process straightforward.

23 April 2026
Unprompted review
Rated 4 out of 5 stars

It took four months but my car arrived…

It took four months but my car arrived today. It's good to have it back. The lights that were replaced were left in the boot and the interior looks fine. The battery is good in spite of the long time of not being used and the car seems to start and run fine.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with MyCarImport from start to finish. The whole process was smooth right from the initial enquiry, and I was kept fully up to date at every stage, which made everything feel straightforward and stress-free.

A special thanks to Steph Charlesworth, who was incredibly helpful throughout and ensured everything moved along seamlessly.

I’d definitely recommend MyCarImport to anyone looking to import a car without the usual hassle.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

All went to plan

All went to plan, very efficient and I received my registration number on the day they quoted. Pricey though.

23 March 2026
Unprompted review

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