Myconstructor Reviews 14,622

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 6,540 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and helpfulness, often noting their extensive knowledge and clear explanations of processes. The booking process is frequently highlighted as straightforward, easy to navigate, and efficient, with many appreciating the ability to choose convenient dates and times. Reviewers also commend the excellent service received, including punctuality, clear communication, and the overall smooth user experience. However, some people mentioned issues with missed appointments and difficulties with the online platform, including login errors and discrepancies in booking availability. A few others also felt that the explanations provided by some assigned electricians were not detailed enough regarding inspection results.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

Customers consistently note positive experiences with service, often highlighting efficiency,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it quick, easy, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process efficient, quick, and... See more

Customer service

Customers had positive experiences with customer service, highlighting good communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Organising the appointment was straightforward and easy. Communication between Myconstructor and myself was great, I knew exactly what was happening and when. I was sent to contractors name and detail... See more

Rated 5 out of 5 stars

Very professional and very flexible with availability. We booked a Saturday as this is the only day we could do and there was no problem with getting it booked. The engineer who came to our property... See more

Rated 5 out of 5 stars

I was kept informed about his delayed arrival. He explained what he had to do and how long it would take. His work was tidy and structured. Mohamad completed his testing and advised me the cert... See more

Rated 5 out of 5 stars

Very nice person which is important when someone is coming into your home. It would be great if the certificate could be done online rather than handwritten?


Company details

Written by the company

Our mission is to provide you with the best professionals for all your home services. On a daily basis, we work with our customers to ensure that they receive the highest quality services while being treated with the utmost respect and professionalism. You pick the professional that suits your needs and let us do the rest!


Contact info

4.9

Excellent

TrustScore 5 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

George was excellent. I strongly recommend him

George was excellent throughout the assessment process. He proactively let me know about travel timings ahead of the appointment and upon arrival was extremely efficient and knowledgeable.

He demonstrated a depth of investigation and understanding that far exceeded EPC checks I had at other properties from other assessors in the past. He was able to explain some of the construction history of parts of the property I was previously unaware of and offer pragmatic and useful recommendations.

George was extremely personable and easy to get along with throughout while remaining efficient and detailed in his work. Overall an extremely positive experience and strongly recommended.

17 June 2026
Rated 3 out of 5 stars

Provider was changed and rating are misleading.

My provider was changed, with no reason given. I chose my original provider after carefully reading reviews, etc. For Myconstructor to change this without any explanation is strange. As it turned out, the provider that did turn up did a great job and was excellent, hence me giving 3 stars. I would also like to point out that the way in which these reviews are gathered is very misleading/unclear... depending on the rating you select within the email, it sends you to either Trustpilot or Myconstructor's own provider rating page. This is either poorly sign-posted or intentionally misleading - either way it's not confidence inspiring.

8 June 2026
Rated 1 out of 5 stars

Never use them Booked Oven Clean 16th…

Never use them Booked Oven Clean 16th rang could they come later, no problem, We live in a Village, no Buses, Woman cleaning oven was only coming by train from London no means of getting 5 Miles from station to us, pack of cowboys, She should have transport, what company sends there cleaners on a Train and a bus, DO NOT USE THEM. unless you are next door to the Station.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Aaron was a very nice man. He came on time and was very friendly and efficient. He explained everything he would be doing to complete the certificate. Would highly recommend him.

16 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look