Mycosmeticslondon Reviews 

317
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Total scammers!!! I placed a £251.91 order. The order just says 'your order is processing'. I've messaged them through their website and emailed them. They never reply. I am now having to do a dispu... See more

Rated 1 out of 5 stars

DO NOT order from this company. I am still waiting for an item I ordered almost a month ago. The money has been taken. I have emailed a number of times, but no response. I'm annoyed I didn't read the... See more

Rated 1 out of 5 stars

Ordered & paid in full for hair styler. Received confirmatory email advising would contact when delivery due. After one month, nothing. I emailed all various addresses to enquire when I could expect m... See more

Rated 2 out of 5 stars

Like everyone else i thought i was buying an instock item in this country. I blamed myself for not researching before buying. I assumed my money was lost after reading reviews. I periodically checked... See more

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1.2

Bad

TrustScore 1 out of 5

317 reviews

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No recent history of asking for reviews

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1.2

All reviews

(317)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wish I’d read the terrible reviews

I wish I’d read the reviews! Same for me…ordered weeks ago but they have not sent the product and no answer from phone number/ replies from email. I hope other people will read this and avoid spending money with this company

6 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Website

I ordered from this website and after three weeks when the item hasn't arrived, I tried numerous times to contact the company both via email and phone. The phone number is discontinued and no one responds to your emails. I've had to dispute this with my card company who are looking into it, but please save your money and don't purchase from here!

3 May 2026
Unprompted review
Rated 1 out of 5 stars

I paid 89 pounds!!

I paid 89 pounds!!! For a skincare product. Nothing was sent. I emailed- no response. I rang the number from the website- someone said it was a wrong number! Obvious horrible scam defalrauding people of money- stealing in broad day light, they should be in prison.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered & paid in full for hair styler - not arrived 1 month later

Ordered & paid in full for hair styler. Received confirmatory email advising would contact when delivery due. After one month, nothing. I emailed all various addresses to enquire when I could expect my order. Zero replies. Finally written to address on website (London) demanding refund. If I don't hear back, I will be contacting trading standards & small claims court.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Another scammer! AVOID AVOID

Another scammer!! £42 wasted on bras that didn't fit. Numerous text messages, photo including the size. All to no avail. They eventually said a credit wouldn't be issued as the wrong size was ordered. No offer of an exchange

12 December 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL CROOKS

few months ago I bought 'Electric Foot Callus Removerer'
After few uses the product stoped working.
I have contact mycosmeticslondon for replacment and they refused to replace or refund.
Stay away from this company they are crooks.
Now I am dealing with them through the frud department of my card.
I am not suprised that they raring is 1.1 stars on Trustpilot.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

I wish I had read the reviews before ordering. £80 gone - no order updates and no one responding to my emails or phone calls. Must be a scam of a business surprised the site hasn’t been shut down.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

3 weeks and iv still not received items! The contact number is a mobile number that's never answered! The company states it's based in London when it's not it's in china!!! £37.89 spent I'm still waiting for my order! Email reply was very poor! No tracking either! I wish I'd looked this company up first and saw the reviews before I ordered! My advice AVOID!!! Terrible company

8 June 2025
Unprompted review
Rated 1 out of 5 stars

Complete scammers!

Complete scammers!!

Ordered thinking they were a reputable UK company, but the item was sent from China. Completely different pillow, and not even made properly with a defect.

Pretended to me they would investigate, and now ignoring me.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Ordered slimming patches. They don't work!!! No instruction in the package ,very expensive and they don't work at all!!

19 May 2025
Unprompted review
Rated 1 out of 5 stars

They aren’t in London

They aren’t in London. They are in China. To return you have to pay postage to China because the item is nowhere near as described. Cheap rubbish at a premium price.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Trashy business that needs to be shut down

I should have known better. What a scam! I received my mirror, late and absolutely smashed to smitherines! Have emailed them three times and only get another email back telling me that my issue has been forwarded to the 'relevant department'... aka their ignore and bin yet another complaint department. How do we get trashy businesses like this shut down? They're awful.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY ...if they are…

DO NOT USE THIS COMPANY ...if they are a company at all. I have been waiting for a refund since October 2024. I returned my unwanted order to China ...that was a mistake as it cost over £25.00 to post. I will never see a refund and have learned a valuable lesson here. Do not trade with these people, they have no conscience and do not care.

31 March 2024
Unprompted review
Rated 1 out of 5 stars

I would give it no stars

I would give it no stars. Order eye cream.
Tiny amount of product can't use it as you have to pump it out of a syringe. Not enough in it. Asked for a refund, but not expecting one.

24 March 2025
Unprompted review

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