myCred Reviews 

39
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I installed the plugin with the add-on for Amelia booking plugin. Even though it worked the way I expected with the points, the plugin had an issue where i was constantly getting an error when tryin... See more

Rated 5 out of 5 stars

Hi all, I wanted to give a shoutout to the team and express my appreciation for their amazing support. Dealing with plugin configuration challenges had me a bit stuck, but their speedy and genuinely k... See more

Rated 5 out of 5 stars

I rarely put reviews, but I felt, I have to. We're moving our websites to a new domain\server and as you would imagine, lots of considerations of moving plgins and integrations. MyCred team, went far... See more

Rated 2 out of 5 stars

I have been client since 5 years. it used to be good. Now a days, they cant even give me a license key on time. Our entire systems is collapsed (show stopper) and we cannot upgrade to latest Stripe... See more

Company details

  1. Gaming services

Written by the company

myCred is a simplified gamification plugin that lets you build and manage a broad range of digital rewards on WordPress & WooCommerce websites.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.6

All reviews

(39)

12 reviews in the last 12 months

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Rated 2 out of 5 stars

I have been client since 5 years

I have been client since 5 years. it used to be good. Now a days, they cant even give me a license key on time. Our entire systems is collapsed (show stopper) and we cannot upgrade to latest Stripe API as the license number faisl despite payment. its been 7 days, 3 support tickets and they simply dont care. Slow answers, they don't understand even if we send them videos, share everything and explain the step by step of the issue. In 2020, this was a 5 star, in 2024, i would give it a 1 or 2.

I wish i could remove them by just uninstalling the plugins but i cant.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding support with extremely fast…

Outstanding support with extremely fast response times and resolution time. I had a customization issue with the plugin (no fault of theirs), raised a ticket and the team bent over backwards to accommodate my request. The issue was tricky, so the team thought outside the box and implemented an alternative solution that worked just as well. I cannot recommend the support team enough.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Support

I have had the opportunity to interact with the support team, and I must say that the support team is exceptionally helpful. The support team's prompt responses and willingness to go above and beyond to provide solutions truly demonstrate their commitment to customer satisfaction. I am thoroughly impressed with the support team's professionalism and would highly recommend their services to others in need of reliable and efficient assistance

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Best Customer Service Ever

I cannot speak highly enough about the exceptional customer service I received from this team. From the moment I reached out, they were swift in their response, incredibly accurate in addressing my issues, and left no question unanswered. It's rare to find such dedication and efficiency, and I genuinely appreciate their commitment to excellence. A heartfelt thank you to the team for making my experience seamless and stress-free. 5 stars without a doubt!

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Help: Special Thanks to the Plugin Team

Hello everyone, I wanted to commend the team and express my gratitude for their exceptional support. Navigating plugin configuration challenges had me a bit stuck, but their swift and genuinely kind assistance made a significant difference. In an era where top-notch support is a rarity, you shine brightly. Thank you for everything!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick support made me so happy

Hi all, I wanted to give a shoutout to the team and express my appreciation for their amazing support. Dealing with plugin configuration challenges had me a bit stuck, but their speedy and genuinely kind help made all the difference. In an age where great support is rare, you folks stand out. Thanks a bunch

30 August 2023
Unprompted review
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