My Credit Controllers Ltd Reviews 13

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Debt Collecting
  2. Accountant
  3. Debt collection agency

Written by the company

Helping you get paid on time every time 💷 Unlock your cashflow with our range of credit control services to avoid #latepayment and #baddebt


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% Success rate

I can’t recommend MyCredit Controllers highly enough. They have been absolutely fantastic to work with and have achieved a 100% success rate on debts we were unable to collect ourselves.

Their approach is professional, efficient, and effective, taking the pressure off us while maintaining a respectful relationship with our customers. Communication throughout has been clear and reassuring, and their results speak for themselves.

If you’re looking for a reliable credit control company that genuinely delivers, MyCredit Controllers are an excellent choice.

20 December 2025
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Hi Kelly, it's been a pleasure working with you.

We are so pleased we have been able to help you get back what is rightfully yours.

If you get anymore late payers you know where we are!

Thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

100% in my corner!

This was my first time using a debt recovery service and I couldn’t have asked for a better experience. My Credit Controllers provided excellent communication throughout, keeping me updated and requesting information only when needed.

A huge thank you to Matt, who showed real empathy and understanding from start to finish — I always felt he was 100% in my corner.

The outstanding debt was recovered in under 30 days, and the free resources on their website are a fantastic tool for business owners managing this process. Highly recommended.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Always There When We Need them - an invaluable part of our business

I’ve been using My Credit Controllers for nearly 10 years, and they’ve become an absolutely essential part of our business. The team is always professional, approachable, and incredibly effective – every overdue invoice we’ve passed to them has been resolved quickly and smoothly. Quite simply, they are vital to the smooth running and continued success of our business. I highly recommend My Credit Controllers to anyone who wants a reliable, efficient, and genuinely outstanding service.

30 September 2025
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you so much Simon for taking the time to give My Credit Controllers your feedback. It's great to hear that we have made such a positive impact for you.

This is exactly why My Credit Controllers was set up in the first place, to help and support businesses by taking the stress and hassle out of chasing invoices when they become due. After all #cashisking

Rated 5 out of 5 stars

My Credit Controllers are a brilliant at what they do.

My Credit Controllers are a brilliant company to work with and they have taken away the hassle of chasing overdue invoices.

Sam, Matt and the team are great to work with and our appointed credit controller Katey is so nice and very professional. I now have very little problems with overdue invoices because the system that has been put in place is working very well.

Credit control is a service that is so valuable to my business and has dramatically reduced our worry when invoices are due.

I would not hesitate to recommend My Credit Controllers to any business for credit control.

9 December 2024
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you so much Chris for taking the time to give My Credit Controllers your feedback. It's great to hear that we have made such a positive impact for you.

This is exactly why My Credit Controllers was set up in the first place, to help and support businesses by taking the stress and hassle out of chasing invoices when they become due.

We look forward to working with you through 2025!

Rated 5 out of 5 stars

If you are looking to outsource credit control then look no further

We've been using My Credit Controllers for a couple of years now. Chrissie has become like a member of our team and has done an amazing job of getting our sales ledger into shape and making sure that cash flow is running as well as it possibly can be. The reporting is excellent; we can easily and accurately forecast the cash due into our business every month. We recently dedicated extra resources to recovering older debt and tidying up our ledgers and it has been a great move as we've been able to recover historical debt that we thought was lost and some of the old mistakes have been corrected to give us a much more accurate picture of what is due to us.

Overall, a very professional, well-managed outfit with a friendly service and great value for what you pay. If you are looking to outsource your credit control then look no further.

6 November 2023
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you Jamie, it's great to hear that our Monthly Credit Control Service has made a positive impact to your business cashflow and you find our monthly reporting tool useful and easy to understand.

Rated 5 out of 5 stars

Outstanding Credit Control Service

From the initial meeting with Samantha I've been so impressed by the service from My Credit Controllers. We were allocated Matt as a dedicated credit controller and passed over details of outstanding invoices (some going back to 2020). Despite my best efforts previously to get the invoices paid, in just over 3 weeks of engaging with Matt I've had 11 of the 18 outstanding invoices paid. It's literally taken the headache away of phoning and email clients, providing statements etc. I cannot recommend My Credit Controllers highly enough.

3 November 2023
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you Jayne, we are so pleased to hear how we are helping businesses get back what is rightfully theirs #cashisking

Rated 5 out of 5 stars

Brilliant

After trying to recover an invoice that was owed to my business for over 6 months I passed it My Credit Controllers, as indeed I have done in the past with difficult to recover debts. Sure enough they managed to get the entire amount plus fees and interest recovered.

Best of all the fees I pay them to recover the debt are covered by the interest compensation.

I would not hesitate in recommending them, excellent service.

29 March 2023
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you for the feedback, its always great to hear how we are helping businesses get back what is rightfully theirs #cashisking

Rated 5 out of 5 stars

Incredible Service

Incredible service for commercial debt collection. After I lost some hope in an invoice getting paid -- I submitted it to My Credit Controllers and in less than 2 weeks they took care of it and negotiated a settlement. Was excellent service and I am so happy to have discovered them -- they clearly know how to recover debt effectively. Highly recommended -- will use again.

22 February 2022
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you! We are so pleased our CreditXS service was able to help you

Rated 5 out of 5 stars

Got my bill paid

I would highly recommend My Credit Controllers they were very efficient and got my money from a customer, I I get another problem I will most definitely as them for help.

4 February 2022
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you! We are so pleased our CreditXS service was able to help you

Rated 5 out of 5 stars

I'm impressed with their service

I'm impressed with their service. We had a client that we chased for a year and that was always saying that would pay next month but never paid so I was about to give up when I decided to give My credit controllers a go. They managed to get the invoice paid in one month. Thank you for the great job guys! I really appreciate it. I will definitely recommend your service and use it again

3 August 2021
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you! We are so pleased our CreditXS service was able to help you

Rated 5 out of 5 stars

Highly recommended

Excellent services, been using My Credit Controllers for awhile and all debts collected from trickiest customers with no fail. Highly recommended

3 August 2021
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you, we are so pleased to hear that our services are helping your business

Rated 5 out of 5 stars

100% Recommend My Credit Controllers Ltd!

We have been using My Credit Controllers Ltd for a while now and we cannot fault the service.

Loading invoices to the system is incredibly quick and easy, you get updated on every step taken to recover the debt and the results speak for themselves.

I would absolutely recommend My Credit Controllers to help with tricky aged debt!

28 June 2021
Unprompted review
My Credit Controllers Ltd logo

Reply from My Credit Controllers Ltd

Thank you, we are so pleased we have been able to help you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look